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WNS L1 Technical Support Engineer Interview Questions and Answers

Updated 22 Oct 2021

1 interview found

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I applied via Recruitment Consultant and was interviewed in Apr 2021.

3 Interview Rounds

Interview Questions

  • Q1. It's good within two rounds I cleared interview I am happy. User friendly environment. if you want to join WNS so join it's good for freshers I am also fresher ...read more Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ur eng is good or not it doesn't matter but how you explain ur answers it's matters. So explain what you have

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Nov 2020.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Candidates need to be confident and communication skill should be good. Average knowledge about computers.

Skills evaluated in this interview

Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why should we hire you
2

Technical Round (2 Questions)

  • Q1. Do you have excell knowledge
  • Q2. How to use vlookup
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Self introduced
2

Technical Round (1 Question)

  • Q1. Which application you were worked in last company
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Nov 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (3 Questions)

  • Q1. FSMO Role, DHCP, MDM, MTD, JAMF, Windows Troubleshooting, Mac Troubleshooting
  • Q2. Good Communication and BPO IT Experience
  • Q3. Ticketing Tool Any Snow

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't Nervous all good salary not more than 500000

I applied via Job Fair and was interviewed in Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Call Round (8 Questions)

  • Q1. What is your name
  • Q2. What is your father's name
  • Q3. Aap job kyon karna chahte ho
  • Q4. Aap kis prakar ki job chahte Hain
  • Q5. Kya aap sar Apne bare mein kuchh
  • Q6. Jaise ki sar humne aapke detail le Li hai
  • Q7. Company ki taraf se koi bhi response aata hai to main aapko Bata denge
  • Q8. Okay sar dhanyvad sar
3

Aptitude Test Round

Email ke dwara aapko Bata denge

Interview Preparation Tips

Interview preparation tips for other job seekers - Main isliye karna chahta hun ki jaise ki meri koi Ghar ki samasya hai usko main solve kar sakun aur sabhi ki main madad kar sakun dhanyvad
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before May 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Technical Round (3 Questions)

  • Q1. Oral technical interview by service manager at office.
  • Q2. He has check my performance customer site for a week. Then select.
  • Q3. Regarding error code
3

Technical Round (2 Questions)

  • Q1. Checked performance
  • Q2. Yes checked performance

Interview Preparation Tips

Interview preparation tips for other job seekers - I am IT customer support engineer and support laptop, desktop, networking and all types printer.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Aug 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Technical Round (5 Questions)

  • Q1. About desktop support
  • Q2. About networking
  • Q3. What commands does we user for shortcuts
  • Q4. What is theexpecting salary
  • Q5. When the windows update will happen in month

Interview Preparation Tips

Topics to prepare for Omega Healthcare Desktop Support Engineer interview:
  • Desktop Support
Interview preparation tips for other job seekers - I will fear when asking questions but in work culture I will work perfectly what organization required from mine.

Skills evaluated in this interview

I applied via Recruitment Consulltant and was interviewed before Jul 2021.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. What is DHCP and explain process of DHCP server
  • Q2. What is OSI Model and explain OSI Model layers

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask question randomly to verify knowledge and Communication skills.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Feb 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

Technical Round (6 Questions)

  • Q1. Tell me about your self.
  • Q2. What was your responsibility in previous organization.
  • Q3. Why you join our organization.
  • Q4. What's your sallery expectation.
  • Q5. What is router and switch.
  • Q6. What is ost and pst?

Interview Preparation Tips

Topics to prepare for iEnergizer Desktop Support Engineer L1 interview:
  • Technical Skills
Interview preparation tips for other job seekers - Never hesitate when you are in a interview and response the questions with confidence, always be energetic and be positive?
Have a tiny smile on your face.

Skills evaluated in this interview

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People are getting interviews through

based on 1 WNS interview
Recruitment Consultant
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

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WNS L1 Technical Support Engineer Salary
based on 8 salaries
₹1.5 L/yr - ₹3.5 L/yr
31% less than the average L1 Technical Support Engineer Salary in India
View more details

WNS L1 Technical Support Engineer Reviews and Ratings

based on 5 reviews

4.5/5

Rating in categories

3.6

Skill development

4.7

Work-Life balance

4.3

Salary & Benefits

3.8

Job Security

3.9

Company culture

3.4

Promotions/Appraisal

3.6

Work Satisfaction

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