TaskUs Information Technology Support Engineer Interview Questions and Answers

Q1. Network related questions
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Q2. Some hardware related questions
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Q1. They ask what you have done on previous company
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Q2. They ask you for shift availability.
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Q1. Tell me about yourself
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Q2. Why you want to join us.
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Q1. What is blue screen error.
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Blue screen error is a system error in Windows operating systems that causes the screen to turn blue and display an error message.
• Blue screen error is also known as the 'Blue Screen of Death' (BSOD).

• It usually occurs when the system encounters a critical error that it cannot recover from.

• Common causes of blue screen errors include hardware issues, driver conflicts, and software errors.

• Examples of blue screen error mess...read more
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Q2. What is DHCP server.
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DHCP server assigns IP addresses to devices on a network automatically.
• Automatically assigns IP addresses to devices on a network

• Helps in managing and organizing IP addresses efficiently

• Reduces the need for manual configuration of IP addresses

• Ensures that each device on the network has a unique IP address
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English speaking, sentence making, and some easy problems

Q1. Why you want to work here
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Q2. Full intro
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Q1. Introduction about previous job and qualifications
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I worked as a Desktop Support Engineer L1 at XYZ Company for 2 years. I have a Bachelor's degree in Computer Science.
• Worked as a Desktop Support Engineer L1 at XYZ Company for 2 years

• Bachelor's degree in Computer Science

• Provided technical support to end-users for hardware and software issues

• Troubleshot and resolved desktop and laptop problems

• Installed and configured operating systems and software applications

• Assisted i...read more
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Q1. Outlook configuration,dns , DHCP, windows installation, hardware troubleshooting, networking,server , active directory
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Q1. Tell me about your self.
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Q2. What was your responsibility in previous organization.
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Q3. Why you join our organization.
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Q4. What's your sallery expectation.
Ans. 
My salary expectation is negotiable based on the job responsibilities and market standards.
• I am open to discussing the salary range for this position.

• I have researched the market standards for this role and expect a fair compensation.

• I am looking for a salary that reflects my skills and experience.

• I am willing to consider other benefits and perks as part of the compensation package.
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Q5. What is router and switch.
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A router is a networking device that forwards data packets between computer networks. A switch is a networking device that connects devices together on a computer network.
• A router connects multiple networks and determines the best path for data to travel between them.

• A switch connects devices on a network and directs data to the correct device.

• Routers use IP addresses to route data, while switches use MAC addresses to ...read more
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Q6. What is ost and pst?
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OST and PST are file formats used by Microsoft Outlook to store email data.
• OST stands for Offline Storage Table and is used for storing email data when Outlook is in offline mode.

• PST stands for Personal Storage Table and is used for storing email data on a local computer.

• OST files are created automatically when Outlook is configured to use Cached Exchange Mode.

• PST files can be created manually by the user to store emai...read more
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