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Cognizant
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Cognizant Service Delivery Manager Interview Questions and Answers
Cognizant Service Delivery Manager Interview Experiences
6 interviews found
abhi teja
(2 Questions)
- Q1. Explain a value added project delivered and what is the impact
- Ans.
Implemented a new ticketing system to streamline support processes
Researched and selected a suitable ticketing system based on company needs
Customized the system to align with existing workflows and processes
Provided training to staff on how to use the new system effectively
Monitored and evaluated the impact of the new system on response times and customer satisfaction
Resulted in a 20% decrease in average resolution ti...
- Q2. If you have to set up a new process from a client, what approach would you follow
- Ans.
I would start by understanding the client's requirements, documenting the process, identifying stakeholders, creating a project plan, implementing the process, and continuously monitoring and improving it.
Understand the client's requirements and objectives
Document the process flow and key steps
Identify stakeholders and their roles
Create a project plan with timelines and milestones
Implement the process with clear commun...
Interview Preparation Tips
Anonymous
I applied via Naukri.com
(1 Question)
- Q1. What are the challenges you faced during development.
(1 Question)
- Q1. What is your salary expectation
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Aug 2022. There were 3 interview rounds.
(1 Question)
- Q1. What was your biggest learning in your career?
(1 Question)
- Q1. Why have you left your lst few jobs in a succession of 2 to 2 and a hlaf years each?
Interview Preparation Tips
What people are saying about Cognizant
I applied via Naukri.com and was interviewed in Sep 2021. There were 4 interview rounds.
(2 Questions)
- Q1. Quesrions were mostly based on my previous banking knowledge
- Q2. Team handling and operational work details
(1 Question)
- Q1. Same as above but mostly detailed and extensive questions about banking processes
(1 Question)
- Q1. Share details of your previous job.
Interview Preparation Tips
Cognizant interview questions for designations
I applied via Recruitment Consultant and was interviewed in Feb 2021. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. About your profile
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Oct 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Interview lead with work experience and technical questions related to the job requirement.
Interview Preparation Tips
Service Delivery Manager Jobs at Cognizant
Interview questions from similar companies
I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. It’s very simple and straight . Would like to understand company growth and are looking into some automation with to utilise cross train employees
Interview Preparation Tips
I applied via Referral and was interviewed before May 2021. There were 3 interview rounds.
(1 Question)
- Q1. It includes managerial round
(1 Question)
- Q1. More on process related
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Apr 2021. There were 6 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Simple Interview if you have your Domain Knowledge -Easy Crack
- Q2. Domain , Cloud Experience , people manager responsibilities and Risk mitigation
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. About yourself
- Ans. Kindly tell something different,not like your name and then your exprience.
- Q2. Define the current role
Cognizant Interview FAQs
Some of the top questions asked at the Cognizant Service Delivery Manager interview -
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Cognizant Service Delivery Manager Interview Process
based on 3 interviews
1 Interview rounds
- Resume Shortlist Round
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Cognizant Service Delivery Manager Reviews and Ratings
based on 128 reviews
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