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Cognizant
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968 Cognizant Jobs
Service Delivery Manager
10-22 years
₹ 14 - 23L/yr (AmbitionBox estimate)
Hyderabad / Secunderabad
1 vacancy
Service Delivery Manager
Cognizant
posted 1hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
3 years of work experience
Experience of working in outsourced environment with exposer to customer interactions writtenverbal will be added advantage
Good written and verbal communication skills
Analytical bent of mind experience in transaction quality data analysis will be helpful in the role
Responsibilities
3 years of work experience
Experience of working in outsourced environment with exposer to customer interactions writtenverbal will be added advantage
Good written and verbal communication skills
Analytical bent of mind experience in transaction quality data analysis will be helpful in the role
Experience of working on MS excel and power point slides will help in the role
Good at time and project management with minimum supervision
Ready to work in US shift 4 PM 2 AM shift
Areas of Responsibilities
StakeholderBusiness Management
Analyze customer feedback data
Pick up ongoingnew issues identify trend
Document potential product improvement opportunities
Present output of work in sheets and on google slides
Connect with PSMs over GVC Take instructions and discuss project progress
#LI-VS5
The Cognizant community
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 350, 000 associates around the world.
- We don t just dream of a better way - we make it happen.
- We take care of our people, clients, company, communities and climate by doing what s right.
- We foster an innovative environment where you can build the career path that s right for you.
About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U. S. , Cognizant (a member of the NASDAQ-100 and one of Forbes World s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www. cognizant. com
Our commitment to diversity and inclusion
CareersNA2@cognizant. com with your request and contact information.
Disclaimer
Employment Type: Full Time, Permanent
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(based on 3.7k Cognizant interviews) What people at Cognizant are saying
Rating based on 125 Service Delivery Manager
reviews
Anonymous · IT Support
in Chennai
Constant Appraisal Cycle. Modern Work Curlture. Good managers & senior leadership team. Not good Executive Leadership team
Executive Leadership Team. No Vision on the company's growth & employee well being. HR team is the worst and I am sharing about Process HRs
Read 125 reviewsService Delivery Manager salary at Cognizant
What Cognizant employees are saying about work life
Cognizant Benefits
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