KEC International Service Delivery Manager Interview Questions, Process, and Tips

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Q1. It was difficult. Questions were highly technical . Revise basic concepts for thermodynamics , heat transfer.
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Q2. Critical point of water
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Critical point of water is the temperature and pressure at which liquid and gas phases of water become indistinguishable.
• Critical point of water is at 647 K temperature and 22.064 MPa pressure.

• At critical point, water can exist as both liquid and gas phases simultaneously.

• Above critical point, water cannot exist in liquid state regardless of pressure.

• Critical point is important in chemical and industrial processes such...read more
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Q3. Purification process of water
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Purification process of water involves removing impurities and contaminants to make it safe for consumption.
• Physical processes like sedimentation, filtration, and distillation are used to remove impurities.

• Chemical processes like chlorination and ozonation are used to kill bacteria and viruses.

• Advanced technologies like reverse osmosis and ultraviolet radiation are also used for purification.

• The quality of water after ...read more
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Q1. Asked me to brief about me.He will test English speaking ability.
Ans. I breifed about my qualification and experience.speak only English.
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Online meeting conducted with me.About 4 to 5 people along with HR had a discussion with me.Asked questions regarding my work exposure and technical questions.

Q1. How to handle a large scale project
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Handling a large scale project involves effective planning, communication, delegation, and monitoring.
• Develop a detailed project plan outlining tasks, timelines, resources, and milestones

• Communicate clearly with team members, stakeholders, and clients to ensure alignment and expectations

• Delegate tasks based on team members' strengths and expertise

• Monitor progress regularly and make adjustments as needed to stay on trac...read more
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Q1. Why you want to leave present organization
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Q2. To handle larger portfolio
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To handle a larger portfolio, I would prioritize effective communication, delegation, time management, and strategic planning.
• Prioritize tasks based on importance and urgency

• Delegate tasks to team members based on their strengths and workload

• Utilize project management tools to track progress and deadlines

• Regularly communicate with stakeholders to provide updates and address any issues

• Develop a strategic plan to ensure ...read more
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Q1. Relocation to another city
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Q1. Project specific details with technical challenges and Solutions.
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Q2. Knowledge of planning tools
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Q1. Project monitoring tools.
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Q2. How to handle complex projects.
Ans. 
Handling complex projects requires clear communication, detailed planning, effective delegation, and proactive problem-solving.
• Break down the project into smaller tasks for better manageability

• Establish clear goals, timelines, and milestones

• Communicate regularly with team members and stakeholders

• Identify potential risks and develop contingency plans

• Delegate tasks based on team members' strengths and expertise

• Use projec...read more
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Q1. Salary negotiations
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Q2. Document process and company policy
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Q1. What is change management
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Change management is the process of planning, implementing, and monitoring changes to achieve organizational goals.
• It involves identifying the need for change

• Developing a plan for change

• Communicating the change to stakeholders

• Implementing the change

• Monitoring the change to ensure it is successful

• Examples include implementing new software, changing organizational structure, or introducing new policies
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Q2. Controlled identification and implementation.
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