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Capgemini Service Delivery Manager Interview Questions and Answers

Updated 23 Apr 2024

3 interviews found

Sort by: Popular
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Mar 2024.

2 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. ITIL Based questions like - principles followed. Which concepts have been applied?
  • Q2. Life cycle management and touch based all the topics from cost, budgeting, managing, change management processes.
2

Technical Round (3 Questions)

  • Q1. Previous Experience and Challenges.
  • Q2. How are metrics tracked.
  • Q3. Rest all on the expectations and when can I join.

I applied via Referral and was interviewed in May 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (1 Question)

  • Q1. About SAP project delivery for AMS
3

Behavioral Round (1 Question)

  • Q1. About fitment, role etc
4

HR Round (1 Question)

  • Q1. Salary and designation negotiation

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall the process was smooth. It was for Senior Manager position

I applied via Naukri.com and was interviewed in Apr 2021.

6 Interview Rounds

Interview Questions

  • Q1. Simple Interview if you have your Domain Knowledge -Easy Crack Add Answer
  • Q2. Domain , Cloud Experience , people manager responsibilities and Risk mitigation Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident -Know what you are applying for - understand the GD , Check if you fit and the proceed - good luck

Service Delivery Manager Jobs at Capgemini

View all

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via campus placement at Delhi University - Lady Shree Ram College (LSR) and was interviewed in Sep 2024.

2 Interview Rounds

1

Aptitude Test Round

1 hour contained 6 sections of lrdi varc etc

2

cv shortlist Round (2 Questions)

  • Q1. Give a brief introduction
  • Q2. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Referral and was interviewed in May 2024.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. What is your strength
  • Q2. Quality you look in your manager
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Explain a value added project delivered and what is the impact
  • Q2. If you have to set up a new process from a client, what approach would you follow

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about the past experience and projects. Quantify the results delivered
Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 More than 8 weeks
Result
 Not Selected

I applied via LinkedIn and was interviewed in Oct 2023.

3 Interview Rounds

1

Technical Round (1 Question)

  • Q1. Automation habdled
2

Technical Round (1 Question)

  • Q1. Approach on service desk delivery
3

HR Round (1 Question)

  • Q1. Salary negotiation
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Why TCS and not any other IT services

Interview Preparation Tips

Interview preparation tips for other job seekers - know about the organisation, it's culture, it's products and be yourself
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Mar 2023.

2 Interview Rounds

1

Technical Round (1 Question)

  • Q1. What is your experience with Cloud Technolgies? Any recent project which you had faced challenges?
2

One-on-one Round (1 Question)

  • Q1. Interview with Reporting manager,General topics like understanding your current job roles and responsibilities

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed before Nov 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Tell me about yourself
3

One-on-one Round (1 Question)

  • Q1. How to you manage client escalation

Interview Preparation Tips

Interview preparation tips for other job seekers - Great Company to work. Good Job security.

Capgemini Interview FAQs

How many rounds are there in Capgemini Service Delivery Manager interview?
Capgemini interview process usually has 3 rounds. The most common rounds in the Capgemini interview process are Technical, Behavioral and HR.
How to prepare for Capgemini Service Delivery Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Capgemini. The most common topics and skills that interviewers at Capgemini expect are Service Delivery Management, Project Management, Service Delivery, ITIL and Management.
What are the top questions asked in Capgemini Service Delivery Manager interview?

Some of the top questions asked at the Capgemini Service Delivery Manager interview -

  1. How are metrics track...read more
  2. ITIL Based questions like - principles followed. Which concepts have been appli...read more
  3. Life cycle management and touch based all the topics from cost, budgeting, mana...read more

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People are getting interviews through

based on 2 Capgemini interviews
Referral
Job Portal
50%
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Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Capgemini Service Delivery Manager Salary
based on 393 salaries
₹9 L/yr - ₹33 L/yr
22% more than the average Service Delivery Manager Salary in India
View more details

Capgemini Service Delivery Manager Reviews and Ratings

based on 32 reviews

4.2/5

Rating in categories

4.3

Skill development

4.4

Work-Life balance

3.4

Salary & Benefits

4.4

Job Security

4.3

Company culture

3.3

Promotions/Appraisal

4.3

Work Satisfaction

Explore 32 Reviews and Ratings
Service Delivery Manager

Bangalore / Bengaluru

4-9 Yrs

Not Disclosed

Delivery Service Manager

Mumbai

6-9 Yrs

Not Disclosed

Service Delivery Manager - D

Noida

6-10 Yrs

Not Disclosed

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