10+ Capgemini Service Delivery Manager Interview Questions & Answers | Complete Prep Guide 2025

Capgemini Service Delivery Manager Interview Experiences

3 interviews found

Service Delivery Manager Interview Questions & Answers

Anonymous

posted on 23 Apr 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in Mar 2024.

Round 1 - Technical

(2 Questions)

Q1. ITIL Based questions like - principles followed. Which concepts have been applied?

Add your answer

Q2. Life cycle management and touch based all the topics from cost, budgeting, managing, change management processes.

Add your answer

Round 2 - Technical

(3 Questions)

Q1. Previous Experience and Challenges.

Add your answer

Q2. How are metrics tracked.

Ans.

Metrics are tracked using a combination of automated tools, manual data collection, and regular reporting.

Utilize automated monitoring tools to track key performance indicators in real-time
Collect data manually through surveys, interviews, and observations to gather qualitative feedback
Generate regular reports to analyze trends, identify areas for improvement, and make data-driven decisions
Implement a balanced scorecar...

Answered by AI

Add your answer

Q3. Rest all on the expectations and when can I join.

Add your answer

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Service Delivery Manager Interview Questions & Answers

Anonymous

posted on 18 Nov 2022

I applied via Referral and was interviewed in May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Technical

(1 Question)

Q1. About SAP project delivery for AMS

Add your answer

Round 3 - Behavioral

(1 Question)

Q1. About fitment, role etc

Add your answer

Round 4 - HR

(1 Question)

Q1. Salary and designation negotiation

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall the process was smooth. It was for Senior Manager position

Service Delivery Manager Interview Questions & Answers

Anonymous

posted on 25 Oct 2021

I applied via Naukri.com and was interviewed in Apr 2021. There were 6 interview rounds.

Interview Questionnaire

2 Questions

Q1. Simple Interview if you have your Domain Knowledge -Easy Crack

Add your answer

Q2. Domain , Cloud Experience , people manager responsibilities and Risk mitigation

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident -Know what you are applying for - understand the GD , Check if you fit and the proceed - good luck

What people are saying about Capgemini

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I have got an offer of 34 LPA from TCS and Capgemini . I have 11 years of experience , Azure Developer. Can you please guide / suggest which company should I join . I am confused since both are offering the s... read more

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Service Delivery Manager Jobs at Capgemini

View all

Service Delivery Manager - D

Bangalore / Bengaluru

6-10 Yrs

Not Disclosed

Service Delivery Manager - D

Hyderabad / Secunderabad

6-10 Yrs

Not Disclosed

Service Delivery Manager - D

Mumbai

6-10 Yrs

Not Disclosed

Service Delivery Manager - D

Bangalore / Bengaluru

3-6 Yrs

Not Disclosed

Service Delivery Manager

Kolkata

15-20 Yrs

Not Disclosed

Service Delivery manager

Mumbai

6-10 Yrs

Not Disclosed

Interview questions from similar companies

Service Delivery Manager Interview Questions & Answers

Cognizant

Anonymous

posted on 7 Aug 2021

I applied via Recruitment Consultant and was interviewed in Feb 2021. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. About your profile

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be as much honest as you can.

Service Delivery Manager Interview Questions & Answers

Cognizant

Anonymous

posted on 26 Oct 2021

I applied via Naukri.com and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Interview lead with work experience and technical questions related to the job requirement.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be humble, natural and carry a true and postive attitude and say no if you don't have the answer. Leaders are brilliant to feel the enthusiasm and attitude of a candidate.

Service Delivery Manager Interview Questions & Answers

HCLTech

Anonymous

posted on 27 Dec 2021

I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. It’s very simple and straight . Would like to understand company growth and are looking into some automation with to utilise cross train employees

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Looking forward to meet.

Service Delivery Manager Interview Questions & Answers

TCS

posted on 30 May 2022

I applied via Referral and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Technical

(1 Question)

Q1. It includes managerial round

Add your answer

Round 3 - HR

(1 Question)

Q1. More on process related

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it simple and if you are unaware of any answers be straight forward with answers

Service Delivery Manager Interview Questions & Answers

Cognizant

Anonymous

posted on 10 Mar 2022

I applied via Naukri.com and was interviewed in Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Quesrions were mostly based on my previous banking knowledge

Add your answer

Q2. Team handling and operational work details

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Same as above but mostly detailed and extensive questions about banking processes

Add your answer

Round 4 - HR

(1 Question)

Q1. Share details of your previous job.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and tell what you have done and what you have learned from your work experiance

Service Delivery Manager Interview Questions & Answers

HCLTech

Anonymous

posted on 16 Apr 2024

Interview experience

Poor

Difficulty level

Moderate

Process Duration

More than 8 weeks

Result

Not Selected

I applied via LinkedIn and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Technical

(1 Question)

Q1. Automation habdled

Add your answer

Round 2 - Technical

(1 Question)

Q1. Approach on service desk delivery

Add your answer

Round 3 - HR

(1 Question)

Q1. Salary negotiation

Add your answer

Service Delivery Manager Interview Questions & Answers

HCLTech

Anonymous

posted on 24 Jan 2022

Interview Questionnaire

2 Questions

Q1. About yourself

Ans. Kindly tell something different,not like your name and then your exprience.

Answered Anonymously

Add your answer

Q2. Define the current role

Add your answer

Capgemini Interview FAQs

How many rounds are there in Capgemini Service Delivery Manager interview?

Capgemini interview process usually has 3 rounds. The most common rounds in the Capgemini interview process are Technical, HR and Resume Shortlist.

How to prepare for Capgemini Service Delivery Manager interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Capgemini. The most common topics and skills that interviewers at Capgemini expect are Service Delivery Management, Project Management, Service Delivery, Change Management and ITIL.

What are the top questions asked in Capgemini Service Delivery Manager interview?

Some of the top questions asked at the Capgemini Service Delivery Manager interview -

How are metrics track...read more
ITIL Based questions like - principles followed. Which concepts have been appli...read more
Life cycle management and touch based all the topics from cost, budgeting, mana...read more

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Capgemini Service Delivery Manager Interview Process

based on 3 interviews

Interview experience

Good

HCLTech

Find your spark at a global tech company that values your every skill

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Capgemini Service Delivery Manager Salary

based on 400 salaries

₹10 L/yr - ₹35 L/yr

27% more than the average Service Delivery Manager Salary in India

View more details

Service Delivery Manager Jobs at Capgemini

Service Delivery Manager - D

Bangalore / Bengaluru

6-10 Yrs

Not Disclosed

Service Delivery Manager - D

Hyderabad / Secunderabad

6-10 Yrs

Not Disclosed

Service Delivery Manager - D

Mumbai

6-10 Yrs

Not Disclosed

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