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TCS Service Delivery Manager Interview Questions and Answers

Updated 30 Apr 2024

TCS Service Delivery Manager Interview Experiences

5 interviews found

Service Delivery Manager Interview Questions & Answers

user image Anonymous

posted on 30 Apr 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Why TCS and not any other IT services
  • Ans. 

    TCS is a global leader in IT services with a proven track record of delivering high-quality solutions to clients worldwide.

    • TCS has a strong reputation for delivering innovative and reliable IT services

    • TCS has a global presence with a large pool of skilled professionals

    • TCS has a proven track record of successful project delivery for a wide range of clients

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - know about the organisation, it's culture, it's products and be yourself

Service Delivery Manager Interview Questions & Answers

user image Anonymous

posted on 10 Feb 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Manager role related questions

Round 2 - HR 

(2 Questions)

  • Q1. Introduction and background
    • Add your answer
  • Q2. Job responsibility on daily basis
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I am looking for good opportunity and looking for manager role

Service Delivery Manager Interview Questions Asked at Other Companies

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Service Delivery Manager Interview Questions & Answers

user image Anonymous

posted on 7 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How big my team and what was the type of daily challenges used handle
    • Add your answer
  • Q2. Transitions and other areas on delivery and project
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Same questions as is in first round
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Current package and expectations
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Shouldn't compare with MNCs originated in other than from India, as management culture and treatment of people varies on various notes.

What people are saying about TCS

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busybhindi
2w
works at
Tietoevry
TCS or Capgemini
I have got an offer of 34 LPA from TCS and Capgemini . I have 11 years of experience , Azure Developer. Can you please guide / suggest which company should I join . I am confused since both are offering the same CTC . TIA
Got a question about TCS?
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Service Delivery Manager Interview Questions & Answers

user image Anonymous

posted on 8 Jun 2022

I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. All about current role and matching criteria for interview post.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and share details of current role.

TCS interview questions for designations

 IT Service Delivery Manager

 (1)

 Delivery Manager

 (3)

 Delivery Lead

 (1)

 Delivery Boy

 (1)

 Delivery Partner

 (1)

 Customer Service Manager

 (1)

 Customer Service

 (1)

 Service Analyst

 (1)

Service Delivery Manager Interview Questions & Answers

user image

posted on 30 May 2022

I applied via Referral and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. It includes managerial round
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. More on process related
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it simple and if you are unaware of any answers be straight forward with answers

Interview questions from similar companies

Service Delivery Manager Interview Questions & Answers

HCLTech user image Anonymous

posted on 27 Dec 2021

I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. It’s very simple and straight . Would like to understand company growth and are looking into some automation with to utilise cross train employees
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Looking forward to meet.

Service Delivery Manager Interview Questions & Answers

HCLTech user image Anonymous

posted on 24 Jan 2022

Interview Questionnaire 

2 Questions

  • Q1. About yourself
  • Ans. Kindly tell something different,not like your name and then your exprience.
    • Answered Anonymously
    Add your answer
  • Q2. Define the current role
    • Add your answer

Service Delivery Manager Interview Questions & Answers

HCLTech user image Anonymous

posted on 16 Apr 2024

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Automation habdled
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Approach on service desk delivery
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary negotiation
    • Add your answer

Service Delivery Manager Interview Questions & Answers

Mphasis user image Anonymous

posted on 22 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. What was the reason for leaving previous job
    • Add your answer
  • Q2. Better prospects
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Tell me something about your self and the achievements in previous jobs
    • Add your answer
  • Q2. Technical questions on your job profile
    • Add your answer

Service Delivery Manager Interview Questions & Answers

Hexaware Technologies user image Abubacker Ismath Batcha

posted on 24 Apr 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Service Delivery management
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Service Delivery management
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary negotiation
    • Add your answer
More about working at TCS
golden leaf award

#6 Best Mega Company - 2021

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#2 Best Mega IT/ITES Company - 2021

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TCS Interview FAQs

How many rounds are there in TCS Service Delivery Manager interview?
TCS interview process usually has 2-3 rounds. The most common rounds in the TCS interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for TCS Service Delivery Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TCS. The most common topics and skills that interviewers at TCS expect are Service Delivery Management, IT Service Delivery Management, Operations Management, Service Delivery and Service management.
What are the top questions asked in TCS Service Delivery Manager interview?

Some of the top questions asked at the TCS Service Delivery Manager interview -

  1. why TCS and not any other IT servi...read more
  2. Same questions as is in first ro...read more
  3. It includes managerial ro...read more

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TCS Interviews By Designations

Interview Questions for Popular Designations

TCS Service Delivery Manager Interview Process

based on 3 interviews

1 Interview rounds

  • Resume Shortlist Round
View more

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TCS Service Delivery Manager Salary
based on 1.1k salaries
₹8 L/yr - ₹32.1 L/yr
16% more than the average Service Delivery Manager Salary in India
View more details

TCS Service Delivery Manager Reviews and Ratings

based on 95 reviews

3.4/5

Rating in categories

3.5

Skill development

3.4

Work-life balance

2.4

Salary

4.4

Job security

3.0

Company culture

2.4

Promotions

2.9

Work satisfaction

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