6 HCLTech Service Delivery Manager Interview Questions & Answers | Complete Prep Guide 2025

HCLTech Service Delivery Manager Interview Experiences

3 interviews found

Service Delivery Manager Interview Questions & Answers

Anonymous

posted on 16 Apr 2024

Interview experience

Poor

Difficulty level

Moderate

Process Duration

More than 8 weeks

Result

Not Selected

I applied via LinkedIn and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Technical

(1 Question)

Q1. Automation habdled

Add your answer

Round 2 - Technical

(1 Question)

Q1. Approach on service desk delivery

Add your answer

Round 3 - HR

(1 Question)

Q1. Salary negotiation

Add your answer

Service Delivery Manager Interview Questions & Answers

Anonymous

posted on 24 Jan 2022

Interview Questionnaire

2 Questions

Q1. About yourself

Ans. Kindly tell something different,not like your name and then your exprience.

Answered Anonymously

Add your answer

Q2. Define the current role

Add your answer

Service Delivery Manager Interview Questions & Answers

Anonymous

posted on 27 Dec 2021

I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. It’s very simple and straight . Would like to understand company growth and are looking into some automation with to utilise cross train employees

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Looking forward to meet.

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Hcl Tech EPB ( engagement or employee performance bonus) deduction issue.

Hi friends, I am sharing an important information with you. I have recently joined HCL tech. Last December, 2024 my first quarterly appraisal was done. I got near about 7+ out of 10. As of now everything was okay. But this month i.e March,2025 I got ... read more

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Interview questions from similar companies

Service Delivery Manager Interview Questions & Answers

Cognizant

Anonymous

posted on 26 Oct 2021

I applied via Naukri.com and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Interview lead with work experience and technical questions related to the job requirement.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be humble, natural and carry a true and postive attitude and say no if you don't have the answer. Leaders are brilliant to feel the enthusiasm and attitude of a candidate.

Service Delivery Manager Interview Questions & Answers

TCS

posted on 30 May 2022

I applied via Referral and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Technical

(1 Question)

Q1. It includes managerial round

Add your answer

Round 3 - HR

(1 Question)

Q1. More on process related

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it simple and if you are unaware of any answers be straight forward with answers

Service Delivery Manager Interview Questions & Answers

Cognizant

Anonymous

posted on 7 Aug 2021

I applied via Recruitment Consultant and was interviewed in Feb 2021. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. About your profile

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be as much honest as you can.

Service Delivery Manager Interview Questions & Answers

Mphasis

Anonymous

posted on 22 Sep 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Technical

(2 Questions)

Q1. What was the reason for leaving previous job

Add your answer

Q2. Better prospects

Add your answer

Round 2 - Technical

(2 Questions)

Q1. Tell me something about your self and the achievements in previous jobs

Add your answer

Q2. Technical questions on your job profile

Add your answer

Service Delivery Manager Interview Questions & Answers

Capgemini

Anonymous

posted on 25 Oct 2021

I applied via Naukri.com and was interviewed in Apr 2021. There were 6 interview rounds.

Interview Questionnaire

2 Questions

Q1. Simple Interview if you have your Domain Knowledge -Easy Crack

Add your answer

Q2. Domain , Cloud Experience , people manager responsibilities and Risk mitigation

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident -Know what you are applying for - understand the GD , Check if you fit and the proceed - good luck

Service Delivery Manager Interview Questions & Answers

Capgemini

Anonymous

posted on 23 Apr 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in Mar 2024.

Round 1 - Technical

(2 Questions)

Q1. ITIL Based questions like - principles followed. Which concepts have been applied?

Add your answer

Q2. Life cycle management and touch based all the topics from cost, budgeting, managing, change management processes.

Add your answer

Round 2 - Technical

(3 Questions)

Q1. Previous Experience and Challenges.

Add your answer

Q2. How are metrics tracked.

Ans.

Metrics are tracked using a combination of automated tools, manual data collection, and regular reporting.

Utilize automated monitoring tools to track key performance indicators in real-time
Collect data manually through surveys, interviews, and observations to gather qualitative feedback
Generate regular reports to analyze trends, identify areas for improvement, and make data-driven decisions
Implement a balanced scorecar...

Answered by AI

Add your answer

Q3. Rest all on the expectations and when can I join.

Add your answer

Service Delivery Manager Interview Questions & Answers

Capgemini

Anonymous

posted on 18 Nov 2022

I applied via Referral and was interviewed in May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Technical

(1 Question)

Q1. About SAP project delivery for AMS

Add your answer

Round 3 - Behavioral

(1 Question)

Q1. About fitment, role etc

Add your answer

Round 4 - HR

(1 Question)

Q1. Salary and designation negotiation

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall the process was smooth. It was for Senior Manager position

HCLTech Interview FAQs

How many rounds are there in HCLTech Service Delivery Manager interview?

HCLTech interview process usually has 3 rounds. The most common rounds in the HCLTech interview process are Technical and HR.

How to prepare for HCLTech Service Delivery Manager interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HCLTech. The most common topics and skills that interviewers at HCLTech expect are Service Delivery Management, ITIL, End User, IT Service Desk and Project Management.

What are the top questions asked in HCLTech Service Delivery Manager interview?

Some of the top questions asked at the HCLTech Service Delivery Manager interview -

It’s very simple and straight . Would like to understand company growth and a...read more
Approach on service desk deliv...read more
Automation habd...read more

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HCLTech Interviews By Designations

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HCLTech Service Delivery Manager Interview Process

based on 3 interviews

Interview experience

Good

Join HCLTech Find your spark and discover what drives you forward

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HCLTech Service Delivery Manager Salary

based on 338 salaries

₹9 L/yr - ₹38 L/yr

28% more than the average Service Delivery Manager Salary in India

View more details

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