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HCLTech
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I applied via LinkedIn and was interviewed in Oct 2023. There were 3 interview rounds.
I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.
What people are saying about HCLTech
I was interviewed in Mar 2024.
Metrics are tracked using a combination of automated tools, manual data collection, and regular reporting.
Utilize automated monitoring tools to track key performance indicators in real-time
Collect data manually through surveys, interviews, and observations to gather qualitative feedback
Generate regular reports to analyze trends, identify areas for improvement, and make data-driven decisions
Implement a balanced scorecar...
I applied via campus placement at Delhi University - Lady Shree Ram College (LSR) and was interviewed in Sep 2024. There were 2 interview rounds.
1 hour contained 6 sections of lrdi varc etc
I have over 5 years of experience in service delivery management, ensuring high-quality service delivery to clients.
Managed a team of 20+ service delivery professionals
Implemented process improvements resulting in 20% increase in client satisfaction
Developed and maintained strong client relationships
I have a proven track record of successfully managing service delivery, ensuring high levels of customer satisfaction and operational efficiency.
Extensive experience in service delivery management
Strong leadership and communication skills
Ability to drive process improvements and optimize resources
Track record of meeting and exceeding KPIs and SLAs
Example: Successfully implemented a new ticketing system that improved re
I applied via Referral and was interviewed in May 2024. There was 1 interview round.
Implemented a new ticketing system to streamline support processes
Researched and selected a suitable ticketing system based on company needs
Customized the system to align with existing workflows and processes
Provided training to staff on how to use the new system effectively
Monitored and evaluated the impact of the new system on response times and customer satisfaction
Resulted in a 20% decrease in average resolution ti...
I would start by understanding the client's requirements, documenting the process, identifying stakeholders, creating a project plan, implementing the process, and continuously monitoring and improving it.
Understand the client's requirements and objectives
Document the process flow and key steps
Identify stakeholders and their roles
Create a project plan with timelines and milestones
Implement the process with clear commun...
TCS is a global leader in IT services with a proven track record of delivering high-quality solutions to clients worldwide.
TCS has a strong reputation for delivering innovative and reliable IT services
TCS has a global presence with a large pool of skilled professionals
TCS has a proven track record of successful project delivery for a wide range of clients
posted on 10 Mar 2024
I applied via Naukri.com and was interviewed before Mar 2023. There were 2 interview rounds.
I have extensive experience with Cloud Technologies, including managing migration projects and implementing cloud solutions.
Managed migration of on-premise servers to AWS cloud for a large enterprise
Implemented Azure cloud solutions for a startup company to improve scalability and cost-efficiency
Faced challenges with data security during cloud migration project, resolved by implementing encryption and access controls
I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.
based on 27 reviews
Rating in categories
Software Engineer
22.5k
salaries
| ₹1.2 L/yr - ₹8 L/yr |
Technical Lead
20.7k
salaries
| ₹6.9 L/yr - ₹25 L/yr |
Senior Software Engineer
15.4k
salaries
| ₹4 L/yr - ₹16.5 L/yr |
Lead Engineer
14.7k
salaries
| ₹4.2 L/yr - ₹14 L/yr |
Senior Analyst
14k
salaries
| ₹1 L/yr - ₹8.7 L/yr |
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