Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by BYJU'S Team. If you also belong to the team, you can get access from here

BYJU'S Verified Tick

Compare button icon Compare button icon Compare
3.1

based on 16k Reviews

Filter interviews by

BYJU'S Customer Support Executive Interview Questions and Answers

Updated 25 Jul 2022

BYJU'S Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 25 Jul 2022

I applied via Company Website and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. How you connect the people as well Ans. My politeness is the to connect the with bothem of his heart
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. How to deal the people I gave him all his questions answered which he required
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I advise every person to build your skills and make you a professional
Then you got your dream job

Top trending discussions

View All
Interview Tips & Stories
2w
honestword
·
ex -
Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
Got a question about BYJU'S?
Ask anonymously on communities.

Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Vedantu user image Anonymous

posted on 5 May 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Coding Test 

Codes test file
Aptitude tests will conduct

Round 2 - Aptitude Test 

Basic level will conduct

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction only 3 rounds it's very easy

Customer Support Executive Interview Questions & Answers

Extramarks Education user image Anonymous

posted on 24 Sep 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. Do you know how edtech company work?
  • Ans. 

    Edtech companies provide educational services and products through technology.

    • Edtech companies use technology to deliver educational content and services.

    • They often offer online courses, virtual classrooms, and interactive learning tools.

    • Some examples of popular edtech companies include Coursera, Khan Academy, and Duolingo.

    • Answered by AI
    Add your answer
  • Q3. If you selected then how soon you can join?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't give interview for in this company for support profile like re tension,inbound otherwise company is good.

Customer Support Executive Interview Questions & Answers

Scaler Academy user image Anonymous

posted on 25 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Salary discussion and work experience
    • Add your answer
  • Q2. Expected Salary
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - English fluency is compulsary

Customer Support Executive Interview Questions & Answers

Whitehat jr user image Anonymous

posted on 13 May 2021

Interview Questionnaire 

1 Question

  • Q1. About my previous job and how well can I bring changes in white hat.
    • Add your answer

Customer Support Executive Interview Questions & Answers

Educomp Solutions user image Anonymous

posted on 12 Apr 2021

I was interviewed before Apr 2020.

Interview Questionnaire 

1 Question

  • Q1. Introduction and experience level check
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal interview conducted. Great experience b'coz it's my 1st job

Customer Care Executive Interview Questions & Answers

NxtWave user image Anonymous

posted on 17 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

History geography politics

Customer Care Executive Interview Questions & Answers

IDP Education Limited user image Anonymous

posted on 1 Jun 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. First round Give me your introduction. What you know about IDP. One mock call related to broadband sell.
    • Add your answer
  • Q2. Second Round Work experience related questions and salary discussion
    • Add your answer
  • Q3. Third round HR round and final salary discussion. Result -Selected
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process takes time around 10 days. But it was smooth and easy. Thank you. It was good experience overall.

Customer Care Executive Interview Questions & Answers

K12 Techno Services user image Anonymous

posted on 23 Nov 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. About the company
    • Add your answer

Interview Preparation Tips

Topics to prepare for K12 Techno Services Customer Care Executive interview:
  • About sales
Interview preparation tips for other job seekers - It's a very easy interview that the people can passed by easily

Customer Care Executive Interview Questions & Answers

Physicswallah user image Anonymous

posted on 29 Jul 2022

I applied via Referral and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Related to company’s vision
    • Add your answer
  • Q2. What is customer service and an scenario to solve.
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Listen actively to the customer's concerns

    • Empathize with the customer's situation

    • Offer a solution or alternative

    • Follow up to ensure customer satisfaction

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Read about the company and its recent achievements. Read about pathshala and vidyapeeth to get an extra edge over others.
More about working at BYJU'S

BYJU'S Interview FAQs

How many rounds are there in BYJU'S Customer Support Executive interview?
BYJU'S interview process usually has 3 rounds. The most common rounds in the BYJU'S interview process are HR and Resume Shortlist.
How to prepare for BYJU'S Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BYJU'S. The most common topics and skills that interviewers at BYJU'S expect are customer support, Communication Skills, Email Support, Interpersonal Skills and chat support.
What are the top questions asked in BYJU'S Customer Support Executive interview?

Some of the top questions asked at the BYJU'S Customer Support Executive interview -

  1. How you connect the people as well Ans. My politeness is the to connect the wit...read more
  2. How to deal the people I gave him all his questions answered which he requi...read more

Tell us how to improve this page.

BYJU'S Interviews By Designations

Interview Questions for Popular Designations

People are getting interviews through

based on 1 BYJU'S interview
Company Website
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

Customer Support Executive Interview Questions from Similar Companies

Testbook.com Customer Support Executive Interview Questions
3.6
 • 1 Interview
Whitehat jr Customer Support Executive Interview Questions
3.5
 • 1 Interview
Vedantu Customer Support Executive Interview Questions
3.4
 • 1 Interview
Extramarks Education Customer Support Executive Interview Questions
3.4
 • 1 Interview
Scaler Academy Customer Support Executive Interview Questions
3.8
 • 1 Interview
Embibe Customer Support Executive Interview Questions
3.6
 • 1 Interview
View all

Fast track your campus placements

National Institute of Technology, Surathkal Placement Questions
3 Interviews
Thapar Institute of Engineering and Technology (TIET) Placement Questions
3 Interviews
Visvesvaraya National Institute of Technology (VNIT), Nagpur Placement Questions
2 Interviews
Osmania University Placement Questions
2 Interviews
SRM university (SRMU) Placement Questions
2 Interviews
Aditya College of Engineering, Surampalem Placement Questions
2 Interviews
Jaipuria Institute of Management, Ghaziabad Placement Questions
1 Interview
View all
BYJU'S Customer Support Executive Salary
based on 54 salaries
₹2 L/yr - ₹6 L/yr
47% more than the average Customer Support Executive Salary in India
View more details

BYJU'S Customer Support Executive Reviews and Ratings

based on 13 reviews

2.9/5

Rating in categories

3.8

Skill development

3.3

Work-Life balance

3.4

Salary & Benefits

3.1

Job Security

2.8

Company culture

2.5

Promotions/Appraisal

3.2

Work Satisfaction

Explore 13 Reviews and Ratings
BYJU'S Salaries in India
Business Development Associate
11.6k salaries
unlock blur

₹3 L/yr - ₹10 L/yr

Business Development Manager
4k salaries
unlock blur

₹5.9 L/yr - ₹17 L/yr

Business Development Executive
3.3k salaries
unlock blur

₹1 L/yr - ₹8 L/yr

Senior Business Development Associate
3k salaries
unlock blur

₹4 L/yr - ₹11.1 L/yr

BDA
2.3k salaries
unlock blur

₹1.1 L/yr - ₹10 L/yr

Explore more salaries
Compare BYJU'S with

Unacademy

3.0
Compare

Vedantu

3.4
Compare

Toppr

3.4
Compare

Whitehat jr

3.5
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview