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Educomp Solutions Customer Support Executive Interview Questions and Answers
Updated
19 Apr 2021
1 interview found
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Anonymous
I was interviewed before Apr 2020.
1 Interview Round
Interview Questions
- Q1. Introduction and experience level check
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Normal interview conducted. Great experience b'coz it's my 1st job
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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I applied via Company Website and was interviewed in Jun 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. How you connect the people as well
Ans. My politeness is the to connect the with bothem of his heart Add Answer
3
HR Round (1 Question)
- Q1. How to deal the people
I gave him all his questions answered which he required Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I advise every person to build your skills and make you a professional
Then you got your dream job
Then you got your dream job
Interview Questions
- Q1. About my previous job and how well can I bring changes in white hat.
Add Answer
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in May 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (3 Questions)
- Q1. First round
Give me your introduction.
What you know about IDP.
One mock call related to broadband sell. Add Answer
- Q2. Second Round
Work experience related questions and salary discussion Add Answer
- Q3. Third round
HR round and final salary discussion. Result -Selected Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Interview process takes time around 10 days. But it was smooth and easy. Thank you. It was good experience overall.
I applied via Referral and was interviewed before Jul 2021.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Related to company’s vision Add Answer
- Q2. What is customer service and an scenario to solve. View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Read about the company and its recent achievements. Read about pathshala and vidyapeeth to get an extra edge over others.
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in May 2024.
2 Interview Rounds
1
Aptitude Test Round
English history general knowledge
2
HR Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Customer support associate Add Answer
Interview Questions
- Q1. About my previous job and how well can I bring changes in white hat.
Add Answer
Mansi Jha
Interview experience
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2023.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Tell me about yourself Add Answer
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2024.
2 Interview Rounds
1
Aptitude Test Round
Normal aptitude questions
2
HR Round (1 Question)
- Q1. Tell me about your self?
How to satisfy customers? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident!
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Job Fair and was interviewed before Mar 2023.
1 Interview Round
1
One-on-one Round (8 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Do u know what are the roles and responsibilities of customer service agent Add Answer
- Q3. How many languages u speak Add Answer
- Q4. Tell me about your hobbies in hindi Add Answer
- Q5. Why do u want to get into byjus Add Answer
- Q6. I we donot hire you then what Add Answer
- Q7. Explain how u have overcome any challenging situation Add Answer
- Q8. What do u know about byjus Add Answer
Interview Preparation Tips
Topics to prepare for BYJU'S Customer Care Executive interview:
- General Administration
- Customer Service
- customer care
- Customer Relationship
- Customer Handling
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Educomp Solutions Customer Support Executive Reviews and Ratings
based on 1 review
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