Educomp Solutions Customer Support Executive Interview Questions and Answers

Q1. How you connect the people as well Ans. My politeness is the to connect the with bothem of his heart
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Q1. How to deal the people I gave him all his questions answered which he required
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Q1. First round Give me your introduction. What you know about IDP. One mock call related to broadband sell.
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Q2. Second Round Work experience related questions and salary discussion
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Q3. Third round HR round and final salary discussion. Result -Selected
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Q1. Normal question about yourself .
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Q2. What are the details about the company, and why would you choose to work with Physics Wallah?
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Q1. You have to type 30 words/min
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Q2. Certain scenarios were asked as well.
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English history general knowledge

Q1. Self introduction
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Q2. Customer support associate
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Q1. Tell me about yourself
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Q1. Related to company’s vision
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Q2. What is customer service and an scenario to solve.
Ans. 
Customer service is the assistance and support provided to customers before, during, and after a purchase.
• Listen actively to the customer's concerns

• Empathize with the customer's situation

• Offer a solution or alternative

• Follow up to ensure customer satisfaction
Answered by AI
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