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BYJU'S Customer Support Associate Interview Questions and Answers

Updated 19 Jun 2024

BYJU'S Customer Support Associate Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

English history general knowledge

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Customer support associate
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you choose sales ?

Interview Preparation Tips

Interview preparation tips for other job seekers - They told you like they will give this this salary but they can't do please don't join byju's organisation

Customer Support Associate Interview Questions Asked at Other Companies

Q1. How can you tackle your customer in real time scenario?
Q2. How would you handle an irated CX and what is the meaning of emot ... read more
asked in Accenture
Q3. What basic troubleshooting will you try if you are facing issues ... read more
Q4. How would you handle an angry customer?
asked in Accenture
Q5. What is safe made available in Android devices, how does it work?

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What's hobbies.
  • Ans. 

    Hobbies are activities or interests pursued for pleasure and relaxation outside of work or study.

    • Hobbies are activities that individuals enjoy doing in their free time.

    • They can include a wide range of activities such as reading, painting, playing sports, cooking, gardening, etc.

    • Hobbies provide a break from daily routine and can help reduce stress.

    • They can also be a way to explore new interests and develop new skills.

    • So...

  • Answered by AI
  • Q2. What's education.
  • Ans. 

    Education is the process of acquiring knowledge, skills, values, and attitudes through teaching, training, or research.

    • Education is a lifelong process that begins from childhood and continues throughout one's life.

    • It involves the acquisition of knowledge, skills, values, and attitudes that enable individuals to understand the world around them and participate in society.

    • Education can take place in formal settings like ...

  • Answered by AI
Round 3 - Any one 

(1 Question)

  • Q1. Discussion on call
Round 4 - HR 

(4 Questions)

  • Q1. Discussion on call
  • Q2. We Discussion on call
  • Q3. Discussion on call.
  • Q4. Discuss on call

Interview Preparation Tips

Interview preparation tips for other job seekers - Amazing.

Associate Interview Questions & Answers

Physicswallah user image Aaditya Multimedia

posted on 1 Jan 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Just ask for work portfolio.
  • Ans. Make sure you have good design portfolio
  • Answered by Aaditya Multimedia
  • Q2. Also ask for your salary expectation.

Interview Preparation Tips

Interview preparation tips for other job seekers - you must know your skill 100%. go with positive vibes.
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me About self
  • Q2. Provide previous best work
Round 3 - Technical 

(1 Question)

  • Q1. Previous work related query
Round 4 - Technical 

(1 Question)

  • Q1. About PW intro details
Round 5 - HR 

(1 Question)

  • Q1. Salary discussion and previous company details

Associate Interview Questions & Answers

Planet Spark user image Sayani Chakraborty

posted on 1 Aug 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Good, short and concise

Round 2 - One-on-one 

(1 Question)

  • Q1. Why do you want to join
  • Ans. 

    I am passionate about the industry and believe in the company's mission and values.

    • Passionate about the industry

    • Believe in the company's mission and values

  • Answered by AI

I applied via Instahyre and was interviewed before Nov 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic aptitude test. Candidate can practice few free mock tests online for preparation.

Round 3 - One-on-one 

(3 Questions)

  • Q1. Why do you want to join Unacademy?
  • Q2. Whare do you see yourself in 5 years?
  • Q3. Tell me about yourself?
Round 4 - One-on-one 

(3 Questions)

  • Q1. Why we shouldn't hire you?
  • Q2. Tell me your five strengths and five weakness?
  • Q3. Tell me about a time when you disagreed with your manager and what did you do after that?

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic interview preparation for any candidate should do.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself and past experiences
  • Q2. Checking the details on how you worked on various projects and the approach you have on problem-solving
Round 2 - Aptitude Test 

Basic math questions on how you would solve

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. About Self introduction
  • Q2. About Job experience
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Normal introduction
  • Q2. Tell me about ur self job profile responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

BYJU'S Interview FAQs

How many rounds are there in BYJU'S Customer Support Associate interview?
BYJU'S interview process usually has 1-2 rounds. The most common rounds in the BYJU'S interview process are HR and Aptitude Test.
How to prepare for BYJU'S Customer Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BYJU'S. The most common topics and skills that interviewers at BYJU'S expect are Communication Skills, customer support, voice process, CSAT and Customer Service.

Tell us how to improve this page.

BYJU'S Customer Support Associate Interview Process

based on 3 interviews

Interview experience

3.7
  
Good
View more

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BYJU'S Customer Support Associate Salary
based on 6 salaries
₹4 L/yr - ₹6 L/yr
66% more than the average Customer Support Associate Salary in India
View more details

BYJU'S Customer Support Associate Reviews and Ratings

based on 3 reviews

1.9/5

Rating in categories

1.5

Skill development

1.3

Work-life balance

1.6

Salary

1.3

Job security

1.3

Company culture

1.6

Promotions

1.3

Work satisfaction

Explore 3 Reviews and Ratings
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