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Physicswallah Customer Support Executive Interview Questions and Answers

Updated 30 Jan 2025

Physicswallah Customer Support Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Normal question about yourself .
  • Q2. What are the details about the company, and why would you choose to work with Physics Wallah?
Round 2 - Typing Test 

(2 Questions)

  • Q1. You have to type 30 words/min
  • Q2. Certain scenarios were asked as well.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Who is a good customer Service executive?
  • Ans. 

    A good customer service executive is someone who is empathetic, patient, knowledgeable, and proactive in solving customer issues.

    • Empathetic - able to understand and relate to customers' feelings and concerns

    • Patient - able to remain calm and composed, even in challenging situations

    • Knowledgeable - has a deep understanding of the product or service being offered

    • Proactive - takes initiative to address customer issues befor

  • Answered by AI
  • Q2. What qualities a good customer Service executive must possess?
  • Ans. 

    A good customer service executive must possess strong communication skills, empathy, patience, problem-solving abilities, and a positive attitude.

    • Strong communication skills to effectively interact with customers and colleagues

    • Empathy to understand and address customer concerns

    • Patience to handle difficult situations and irate customers calmly

    • Problem-solving abilities to resolve issues efficiently

    • Positive attitude to ma...

  • Answered by AI
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Coding Test 

Codes test file
Aptitude tests will conduct

Round 2 - Aptitude Test 

Basic level will conduct

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction only 3 rounds it's very easy
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Do you know how edtech company work?
  • Ans. 

    Edtech companies provide educational services and products through technology.

    • Edtech companies use technology to deliver educational content and services.

    • They often offer online courses, virtual classrooms, and interactive learning tools.

    • Some examples of popular edtech companies include Coursera, Khan Academy, and Duolingo.

  • Answered by AI
  • Q3. If you selected then how soon you can join?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't give interview for in this company for support profile like re tension,inbound otherwise company is good.

I applied via Company Website and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. How you connect the people as well Ans. My politeness is the to connect the with bothem of his heart
Round 3 - HR 

(1 Question)

  • Q1. How to deal the people I gave him all his questions answered which he required

Interview Preparation Tips

Interview preparation tips for other job seekers - I advise every person to build your skills and make you a professional
Then you got your dream job

Interview Questionnaire 

1 Question

  • Q1. About my previous job and how well can I bring changes in white hat.

I was interviewed before Apr 2020.

Interview Questionnaire 

1 Question

  • Q1. Introduction and experience level check

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal interview conducted. Great experience b'coz it's my 1st job
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

History geography politics

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. First round Give me your introduction. What you know about IDP. One mock call related to broadband sell.
  • Q2. Second Round Work experience related questions and salary discussion
  • Q3. Third round HR round and final salary discussion. Result -Selected

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process takes time around 10 days. But it was smooth and easy. Thank you. It was good experience overall.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. About the company

Interview Preparation Tips

Topics to prepare for K12 Techno Services Customer Care Executive interview:
  • About sales
Interview preparation tips for other job seekers - It's a very easy interview that the people can passed by easily

Physicswallah Interview FAQs

How many rounds are there in Physicswallah Customer Support Executive interview?
Physicswallah interview process usually has 2 rounds. The most common rounds in the Physicswallah interview process are HR and Typing Test.
What are the top questions asked in Physicswallah Customer Support Executive interview?

Some of the top questions asked at the Physicswallah Customer Support Executive interview -

  1. Certain scenarios were asked as we...read more
  2. You have to type 30 words/...read more

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Physicswallah Customer Support Executive Salary
based on 4 salaries
₹1.4 L/yr - ₹3 L/yr
17% less than the average Customer Support Executive Salary in India
View more details

Physicswallah Customer Support Executive Reviews and Ratings

based on 2 reviews

2.9/5

Rating in categories

2.9

Skill development

2.9

Work-life balance

2.9

Salary

2.0

Job security

2.4

Company culture

2.9

Promotions

2.9

Work satisfaction

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