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Vedantu Customer Support Executive Interview Questions and Answers
Vedantu Customer Support Executive Interview Experiences
1 interview found
I applied via Walk-in
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I applied via Referral and was interviewed before Jul 2021. There was 1 interview round.
(2 Questions)
- Q1. Related to company’s vision
- Q2. What is customer service and an scenario to solve.
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Listen actively to the customer's concerns
Empathize with the customer's situation
Offer a solution or alternative
Follow up to ensure customer satisfaction
Interview Preparation Tips
History geography politics
I applied via LinkedIn and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Any recent challenge faced and how did you over come it
Interview Preparation Tips
Selected
I applied via Job Fair and was interviewed before Mar 2023. There was 1 interview round.
(8 Questions)
- Q1. Tell me about yourself
- Q2. Do u know what are the roles and responsibilities of customer service agent
- Q3. How many languages u speak
- Q4. Tell me about your hobbies in hindi
- Q5. Why do u want to get into byjus
- Q6. I we donot hire you then what
- Q7. Explain how u have overcome any challenging situation
- Q8. What do u know about byjus
Interview Preparation Tips
- General Administration
- Customer Service
- customer care
- Customer Relationship
- Customer Handling
Poonam Pandey
Selected
I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about your self ?
- Ans. First of all thank you so much giving m e this opportunity to introduce my self poonam pandey from amethi in up .
- Q2. Whats your qualification ?
- Ans. I did my graduation my b.com RRPG College in amethi . i have done MBA AKTU in Lucknow . 2021 i am current working in tata capital housing finance.
(1 Question)
- Q1. Why should hare you?
- Ans. Every person differnt differnt capabilities .
Customer Support Executive Interview Questions & Answers
Physicswallah
Anonymous
posted on 30 Jan 2025
Selected
I appeared for an interview in Dec 2024.
(2 Questions)
- Q1. Normal question about yourself .
- Q2. What are the details about the company, and why would you choose to work with Physics Wallah?
- Ans.
Physics Wallah is a leading online platform for physics education, known for its high-quality content and experienced educators.
Physics Wallah is a well-known online platform for physics education.
The company offers high-quality content and resources for students.
Physics Wallah has a team of experienced educators who provide guidance and support to students.
The company has a strong reputation in the education sector fo...
(2 Questions)
- Q1. You have to type 30 words/min
- Q2. Certain scenarios were asked as well.
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.
(5 Questions)
- Q1. Where do you want to see yourself in next 5years
- Q2. Why work from home
- Q3. Only 2 questions was asked
- Q4. Previous work experiences
- Q5. How will you manage your work
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Extramarks Education
Anonymous
posted on 24 Sep 2023
Selected
I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about yourself.
- Q2. Do you know how edtech company work?
- Ans.
Edtech companies provide educational services and products through technology.
Edtech companies use technology to deliver educational content and services.
They often offer online courses, virtual classrooms, and interactive learning tools.
Some examples of popular edtech companies include Coursera, Khan Academy, and Duolingo.
- Q3. If you selected then how soon you can join?
Interview Preparation Tips
Manish jain
Selected
I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.
(1 Question)
- Q1. EXPERIENCE AND SALES PITCH
Interview Preparation Tips
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Vedantu Customer Support Executive Interview Process
based on 1 interview
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