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I applied via Approached by Company and was interviewed before Mar 2023. There were 3 interview rounds.
I applied via Naukri.com and was interviewed in Sep 2022. There were 4 interview rounds.
Subjectand general aptitude tests are taken at the first step of interview process where you need to score minimum 60% of the total marks
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I applied via LinkedIn and was interviewed before May 2020. There were 3 interview rounds.
Quality Analysts ensure that products or services meet the required standards and specifications.
Develop and implement quality control procedures
Conduct tests and inspections to identify defects and areas for improvement
Analyze data to identify trends and patterns
Collaborate with other departments to improve processes and procedures
Provide feedback and recommendations for improvement
Ensure compliance with regulations a...
I applied via LinkedIn and was interviewed before May 2023. There were 2 interview rounds.
I have 5 years of experience in call audits.
5 years of experience in call audits
Conducted audits on a daily basis
Analyzed call recordings for quality assurance
Provided feedback to agents for improvement
Implemented process improvements based on audit findings
Yes, I thrive in high-pressure environments and can effectively manage my time and priorities.
I have experience working in fast-paced environments where quick decision-making and problem-solving skills are essential.
I am able to stay calm and focused under pressure, ensuring that tasks are completed accurately and efficiently.
I prioritize tasks based on urgency and importance, allowing me to meet deadlines even in high
I have used tools such as Pareto charts, fishbone diagrams, control charts, and root cause analysis to identify and address quality issues.
Pareto charts: Used to prioritize and focus on the most significant quality issues.
Fishbone diagrams: Helped in identifying potential causes of quality problems.
Control charts: Monitored process performance over time to ensure consistency and identify variations.
Root cause analysis:...
I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.
I am a detail-oriented Quality Analyst with 5 years of experience in software testing and quality assurance.
I have a Bachelor's degree in Computer Science.
I am proficient in using testing tools such as Selenium and JIRA.
I have experience in creating test plans, test cases, and executing test scripts.
I have strong analytical and problem-solving skills.
I have worked on various projects in agile environments.
I applied via Walk-in and was interviewed before Mar 2023. There was 1 interview round.
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