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Physicswallah Customer Care Executive Interview Questions and Answers

Updated 29 Jul 2022

Physicswallah Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 29 Jul 2022

I applied via Referral and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Related to company’s vision
    • Add your answer
  • Q2. What is customer service and an scenario to solve.
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Listen actively to the customer's concerns

    • Empathize with the customer's situation

    • Offer a solution or alternative

    • Follow up to ensure customer satisfaction

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Read about the company and its recent achievements. Read about pathshala and vidyapeeth to get an extra edge over others.

Top trending discussions

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Salary Discussions, Hike & Promotions
1w
an instructional designer
Salary Negotiation Suggestions
Need suggestions on a few fronts as this is my first big switch. 1. I've a current offer in hand which is offering me 40% hike. I want a bit higher percentage. My current company hasn't started negotiations yet but I'm positive that they'd do it. Putting this aside, can I tell my new employer that my company has matched the new offer, so I want a better offer from them? If yes, how to go about it professionally? 2. I might crack another offer from another org within a week (which should be better than the one I have). Meanwhile, I'll have to accept my current offer letter within 2-3 days. If let's say, I crack the second offer, how can I turn down the first organisation? Would really appreciate positive responses, guys
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Vedantu user image Anonymous

posted on 13 Aug 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Case Study 

Need to know the main

Round 2 - Technical 

(2 Questions)

  • Q1. SQL Knowledge how you can learn it
    • Add your answer
  • Q2. Python how you can learn
  • Ans. 

    Python can be learned through online tutorials, courses, books, practice, and projects.

    • Take online tutorials on websites like Codecademy, Coursera, or Udemy.

    • Read books like 'Python Crash Course' or 'Automate the Boring Stuff with Python'.

    • Practice coding challenges on platforms like LeetCode or HackerRank.

    • Work on personal projects to apply your knowledge and skills.

    • Join Python communities or forums to ask questions and

    • Answered by AI
    Add your answer

Skills evaluated in this interview

Customer Care Executive Interview Questions & Answers

NxtWave user image Anonymous

posted on 17 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

History geography politics

Customer Care Executive Interview Questions & Answers

IDP Education Limited user image Anonymous

posted on 1 Jun 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. First round Give me your introduction. What you know about IDP. One mock call related to broadband sell.
    • Add your answer
  • Q2. Second Round Work experience related questions and salary discussion
    • Add your answer
  • Q3. Third round HR round and final salary discussion. Result -Selected
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process takes time around 10 days. But it was smooth and easy. Thank you. It was good experience overall.

Customer Care Executive Interview Questions & Answers

BYJU'S user image Anonymous

posted on 23 Mar 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(8 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Do u know what are the roles and responsibilities of customer service agent
    • Add your answer
  • Q3. How many languages u speak
    • Add your answer
  • Q4. Tell me about your hobbies in hindi
    • Add your answer
  • Q5. Why do u want to get into byjus
    • Add your answer
  • Q6. I we donot hire you then what
    • Add your answer
  • Q7. Explain how u have overcome any challenging situation
    • Add your answer
  • Q8. What do u know about byjus
    • Add your answer

Interview Preparation Tips

Topics to prepare for BYJU'S Customer Care Executive interview:
  • General Administration
  • Customer Service
  • customer care
  • Customer Relationship
  • Customer Handling
Interview preparation tips for other job seekers - Read all above questions, they'll check ur communication skillls and test how confident your are

Customer Care Executive Interview Questions & Answers

K12 Techno Services user image Anonymous

posted on 23 Nov 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. About the company
    • Add your answer

Interview Preparation Tips

Topics to prepare for K12 Techno Services Customer Care Executive interview:
  • About sales
Interview preparation tips for other job seekers - It's a very easy interview that the people can passed by easily

Customer Support Executive Interview Questions & Answers

Extramarks Education user image Anonymous

posted on 24 Sep 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. Do you know how edtech company work?
  • Ans. 

    Edtech companies provide educational services and products through technology.

    • Edtech companies use technology to deliver educational content and services.

    • They often offer online courses, virtual classrooms, and interactive learning tools.

    • Some examples of popular edtech companies include Coursera, Khan Academy, and Duolingo.

    • Answered by AI
    Add your answer
  • Q3. If you selected then how soon you can join?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't give interview for in this company for support profile like re tension,inbound otherwise company is good.

Customer Support Executive Interview Questions & Answers

Whitehat jr user image Anonymous

posted on 13 May 2021

Interview Questionnaire 

1 Question

  • Q1. About my previous job and how well can I bring changes in white hat.
    • Add your answer

Customer Support Executive Interview Questions & Answers

Educomp Solutions user image Anonymous

posted on 12 Apr 2021

I was interviewed before Apr 2020.

Interview Questionnaire 

1 Question

  • Q1. Introduction and experience level check
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal interview conducted. Great experience b'coz it's my 1st job

Customer Care Executive Interview Questions & Answers

Vedantu user image Umaan

posted on 9 Aug 2022

I applied via Naukri.com and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Assignment 

My first interview and I was so nervous

Round 2 - One-on-one 

(4 Questions)

  • Q1. What my skill and passion
  • Ans. My skill is I'm 12 pass
    • Answered by Umaan
    Add your answer
  • Q2. Where are I'm leaving
    • Add your answer
  • Q3. Why I am join this job
    • Add your answer
  • Q4. Where are you study and which category
  • Ans. I am study on nagour rajasthan
    • Answered by Umaan
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please hire me and I was work good for anyone
More about working at Physicswallah

Physicswallah Interview FAQs

How many rounds are there in Physicswallah Customer Care Executive interview?
Physicswallah interview process usually has 1 rounds. The most common rounds in the Physicswallah interview process are One-on-one Round.
What are the top questions asked in Physicswallah Customer Care Executive interview?

Some of the top questions asked at the Physicswallah Customer Care Executive interview -

  1. What is customer service and an scenario to sol...read more
  2. Related to company’s vis...read more

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