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Vedantu Customer Care Executive Interview Questions and Answers

Updated 13 Aug 2024

Vedantu Customer Care Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Case Study 

Need to know the main

Round 2 - Technical 

(2 Questions)

  • Q1. SQL Knowledge how you can learn it
  • Q2. Python how you can learn
  • Ans. 

    Python can be learned through online tutorials, courses, books, practice, and projects.

    • Take online tutorials on websites like Codecademy, Coursera, or Udemy.

    • Read books like 'Python Crash Course' or 'Automate the Boring Stuff with Python'.

    • Practice coding challenges on platforms like LeetCode or HackerRank.

    • Work on personal projects to apply your knowledge and skills.

    • Join Python communities or forums to ask questions and

  • Answered by AI

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Assignment 

My first interview and I was so nervous

Round 2 - One-on-one 

(4 Questions)

  • Q1. What my skill and passion
  • Ans. My skill is I'm 12 pass
  • Answered by Umaan
  • Q2. Where are I'm leaving
  • Q3. Why I am join this job
  • Q4. Where are you study and which category
  • Ans. I am study on nagour rajasthan
  • Answered by Umaan

Interview Preparation Tips

Interview preparation tips for other job seekers - Please hire me and I was work good for anyone

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview questions from similar companies

I applied via LinkedIn and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Any recent challenge faced and how did you over come it

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and honest. I told them how I faced a challenge in figuring out which company to join. But after research I realised that a good Mnc with awards has growth even if salary is less
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(8 Questions)

  • Q1. Tell me about yourself
  • Q2. Do u know what are the roles and responsibilities of customer service agent
  • Q3. How many languages u speak
  • Q4. Tell me about your hobbies in hindi
  • Q5. Why do u want to get into byjus
  • Q6. I we donot hire you then what
  • Q7. Explain how u have overcome any challenging situation
  • Q8. What do u know about byjus

Interview Preparation Tips

Topics to prepare for BYJU'S Customer Care Executive interview:
  • General Administration
  • Customer Service
  • customer care
  • Customer Relationship
  • Customer Handling
Interview preparation tips for other job seekers - Read all above questions, they'll check ur communication skillls and test how confident your are
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

History geography politics

I applied via Referral and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Related to company’s vision
  • Q2. What is customer service and an scenario to solve.
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Listen actively to the customer's concerns

    • Empathize with the customer's situation

    • Offer a solution or alternative

    • Follow up to ensure customer satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Read about the company and its recent achievements. Read about pathshala and vidyapeeth to get an extra edge over others.

I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. HR asked me about myself, why I am applying for this role?
  • Q2. He had given me a situation to sell a phone charger to me to test my convincing skills...

Interview Preparation Tips

Interview preparation tips for other job seekers - Advice is to give interview with proper energy and confidence while speaking....They want more energetic person not dull person.

I applied via Company Website and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to work in sales?
  • Ans. 

    I am passionate about building relationships and helping people find solutions to their problems.

    • I enjoy the challenge of meeting and exceeding sales targets

    • I am a good communicator and enjoy interacting with people

    • I am motivated by the opportunity to help customers find the right product or service for their needs

    • I am excited about the potential for growth and advancement in a sales career

    • For example, in my previous r...

  • Answered by AI

Interview Preparation Tips

What is your professional and academic background?At the time of the interview, I had 0 Years (fresher) of experience. My academic qualification is BBA from Kirodimal college.Byjus interview Rounds:Round 1
Round type - Hr round
Round description -
Telephonic round
Byjus interview Preparation:What tips would you give to other job seekers? - Be confidentWhat was the final outcome of your interview?Awaiting Outcome

I applied via LinkedIn and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. When will you able to join the firm?

Interview Preparation Tips

Interview preparation tips for other job seekers - You shouldn't directly communicate the timeline rather convince that you can join the firm but it will take few weeks time.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why you want to join sales?
  • Q2. Will you be able to give time?
Round 2 - Aptitude Test 

There i had to complete multiple choice questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and respectful towards employer.

Vedantu Interview FAQs

How many rounds are there in Vedantu Customer Care Executive interview?
Vedantu interview process usually has 2 rounds. The most common rounds in the Vedantu interview process are Assignment, One-on-one Round and Case Study.
What are the top questions asked in Vedantu Customer Care Executive interview?

Some of the top questions asked at the Vedantu Customer Care Executive interview -

  1. Python how you can le...read more
  2. SQL Knowledge how you can learn...read more

Tell us how to improve this page.

Vedantu Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Vedantu Customer Care Executive Salary
based on 7 salaries
₹3 L/yr - ₹5.4 L/yr
51% more than the average Customer Care Executive Salary in India
View more details

Vedantu Customer Care Executive Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

4.0

Skill development

4.7

Work-life balance

5.0

Salary

4.5

Job security

4.7

Company culture

4.5

Promotions

4.3

Work satisfaction

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