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K12 Techno Services Customer Care Executive Interview Questions and Answers

Updated 23 Nov 2023

K12 Techno Services Customer Care Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. About the company

Interview Preparation Tips

Topics to prepare for K12 Techno Services Customer Care Executive interview:
  • About sales
Interview preparation tips for other job seekers - It's a very easy interview that the people can passed by easily

Interview questions from similar companies

I applied via LinkedIn and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Any recent challenge faced and how did you over come it

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and honest. I told them how I faced a challenge in figuring out which company to join. But after research I realised that a good Mnc with awards has growth even if salary is less

I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. HR asked me about myself, why I am applying for this role?
  • Q2. He had given me a situation to sell a phone charger to me to test my convincing skills...

Interview Preparation Tips

Interview preparation tips for other job seekers - Advice is to give interview with proper energy and confidence while speaking....They want more energetic person not dull person.

I applied via Company Website and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to work in sales?
  • Ans. 

    I am passionate about building relationships and helping people find solutions to their problems.

    • I enjoy the challenge of meeting and exceeding sales targets

    • I am a good communicator and enjoy interacting with people

    • I am motivated by the opportunity to help customers find the right product or service for their needs

    • I am excited about the potential for growth and advancement in a sales career

    • For example, in my previous r...

  • Answered by AI

Interview Preparation Tips

What is your professional and academic background?At the time of the interview, I had 0 Years (fresher) of experience. My academic qualification is BBA from Kirodimal college.Byjus interview Rounds:Round 1
Round type - Hr round
Round description -
Telephonic round
Byjus interview Preparation:What tips would you give to other job seekers? - Be confidentWhat was the final outcome of your interview?Awaiting Outcome

I applied via LinkedIn and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. When will you able to join the firm?

Interview Preparation Tips

Interview preparation tips for other job seekers - You shouldn't directly communicate the timeline rather convince that you can join the firm but it will take few weeks time.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why you want to join sales?
  • Q2. Will you be able to give time?
Round 2 - Aptitude Test 

There i had to complete multiple choice questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and respectful towards employer.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(8 Questions)

  • Q1. Tell me about yourself
  • Q2. Do u know what are the roles and responsibilities of customer service agent
  • Q3. How many languages u speak
  • Q4. Tell me about your hobbies in hindi
  • Q5. Why do u want to get into byjus
  • Q6. I we donot hire you then what
  • Q7. Explain how u have overcome any challenging situation
  • Q8. What do u know about byjus

Interview Preparation Tips

Topics to prepare for BYJU'S Customer Care Executive interview:
  • General Administration
  • Customer Service
  • customer care
  • Customer Relationship
  • Customer Handling
Interview preparation tips for other job seekers - Read all above questions, they'll check ur communication skillls and test how confident your are
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. EXPERIENCE AND SALES PITCH

Interview Preparation Tips

Interview preparation tips for other job seekers - BE PREPARED AND HAVE A GOOD SALES PITCH
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

History geography politics

Interview Questionnaire 

1 Question

  • Q1. WHY DO YOU WANT TO JOIN SALES?

K12 Techno Services Interview FAQs

How many rounds are there in K12 Techno Services Customer Care Executive interview?
K12 Techno Services interview process usually has 2 rounds. The most common rounds in the K12 Techno Services interview process are Resume Shortlist and HR.
How to prepare for K12 Techno Services Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at K12 Techno Services. The most common topics and skills that interviewers at K12 Techno Services expect are Customer Relationship, Customer Service, Outbound Calling, Sales and bpo.

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K12 Techno Services Customer Care Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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K12 Techno Services Customer Care Executive Salary
based on 5 salaries
₹2.4 L/yr - ₹3 L/yr
At par with the average Customer Care Executive Salary in India
View more details

K12 Techno Services Customer Care Executive Reviews and Ratings

based on 1 review

5.0/5

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5.0

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5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

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