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Extramarks Education Customer Support Executive Interview Questions and Answers

Updated 24 Sep 2023

Extramarks Education Customer Support Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Do you know how edtech company work?
  • Ans. 

    Edtech companies provide educational services and products through technology.

    • Edtech companies use technology to deliver educational content and services.

    • They often offer online courses, virtual classrooms, and interactive learning tools.

    • Some examples of popular edtech companies include Coursera, Khan Academy, and Duolingo.

  • Answered by AI
  • Q3. If you selected then how soon you can join?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't give interview for in this company for support profile like re tension,inbound otherwise company is good.

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. About my previous job and how well can I bring changes in white hat.

I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. HR asked me about myself, why I am applying for this role?
  • Q2. He had given me a situation to sell a phone charger to me to test my convincing skills...

Interview Preparation Tips

Interview preparation tips for other job seekers - Advice is to give interview with proper energy and confidence while speaking....They want more energetic person not dull person.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Whats your profile and experience elaboration?
  • Q2. Why you want to go ahead with skill Lync only?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest about your work and dont take stress on the sales part as you will be trained their.

I applied via Campus Placement and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. They will check your communication in first round
  • Q2. In second round, they will give a product and convince that to consumer to buy the product
  • Q3. HR will question you why do you want this job

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic . It's moderate to crack the interview

Interview Questionnaire 

1 Question

  • Q1. WHY DO YOU WANT TO JOIN SALES?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self ?
  • Ans. First of all thank you so much giving m e this opportunity to introduce my self poonam pandey from amethi in up .
  • Answered by Poonam Pandey
  • Q2. Whats your qualification ?
  • Ans. I did my graduation my b.com RRPG College in amethi . i have done MBA AKTU in Lucknow . 2021 i am current working in tata capital housing finance.
  • Answered by Poonam Pandey
Round 3 - HR 

(1 Question)

  • Q1. Why should hare you?
  • Ans. Every person differnt differnt capabilities .
  • Answered by Poonam Pandey
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Coding Test 

Codes test file
Aptitude tests will conduct

Round 2 - Aptitude Test 

Basic level will conduct

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction only 3 rounds it's very easy

I applied via Job Portal and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Give your brief introduction?
  • Q2. How can you sell a pen ?
  • Ans. 

    To sell a pen, highlight its unique features and benefits to the customer.

    • Ask the customer about their writing needs and preferences

    • Highlight the pen's smooth ink flow and comfortable grip

    • Emphasize the pen's durability and long-lasting ink

    • Offer a special promotion or discount to incentivize the purchase

    • Demonstrate the pen's quality by writing with it in front of the customer

  • Answered by AI
  • Q3. What is your experience?
  • Q4. How many languages do you know?

Interview Preparation Tips

Interview preparation tips for other job seekers - Having a soft attitude while interview is good.
Be confident don't nervous.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me something about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and honest and you will be able to ace the interview.
HR is very professional

Extramarks Education Interview FAQs

How many rounds are there in Extramarks Education Customer Support Executive interview?
Extramarks Education interview process usually has 2 rounds. The most common rounds in the Extramarks Education interview process are Resume Shortlist and HR.
How to prepare for Extramarks Education Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Extramarks Education. The most common topics and skills that interviewers at Extramarks Education expect are Communication Skills, Customer Service, customer support, Interpersonal Skills and voice process.

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Extramarks Education Customer Support Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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Extramarks Education Customer Support Executive Salary
based on 30 salaries
₹3 L/yr - ₹4.3 L/yr
23% more than the average Customer Support Executive Salary in India
View more details

Extramarks Education Customer Support Executive Reviews and Ratings

based on 11 reviews

2.9/5

Rating in categories

2.8

Skill development

3.1

Work-life balance

3.1

Salary

2.7

Job security

2.9

Company culture

2.2

Promotions

2.7

Work satisfaction

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