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IDP Education Limited Customer Care Executive Interview Questions and Answers

Updated 21 Feb 2024

IDP Education Limited Customer Care Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. First round Give me your introduction. What you know about IDP. One mock call related to broadband sell.
  • Q2. Second Round Work experience related questions and salary discussion
  • Q3. Third round HR round and final salary discussion. Result -Selected

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process takes time around 10 days. But it was smooth and easy. Thank you. It was good experience overall.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Customer Care Executive Jobs at IDP Education Limited

View all

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. About the company

Interview Preparation Tips

Topics to prepare for K12 Techno Services Customer Care Executive interview:
  • About sales
Interview preparation tips for other job seekers - It's a very easy interview that the people can passed by easily
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Case Study 

Need to know the main

Round 2 - Technical 

(2 Questions)

  • Q1. SQL Knowledge how you can learn it
  • Q2. Python how you can learn
  • Ans. 

    Python can be learned through online tutorials, courses, books, practice, and projects.

    • Take online tutorials on websites like Codecademy, Coursera, or Udemy.

    • Read books like 'Python Crash Course' or 'Automate the Boring Stuff with Python'.

    • Practice coding challenges on platforms like LeetCode or HackerRank.

    • Work on personal projects to apply your knowledge and skills.

    • Join Python communities or forums to ask questions and

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

History geography politics

I applied via Naukri.com and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Assignment 

My first interview and I was so nervous

Round 2 - One-on-one 

(4 Questions)

  • Q1. What my skill and passion
  • Ans. My skill is I'm 12 pass
  • Answered by Umaan
  • Q2. Where are I'm leaving
  • Q3. Why I am join this job
  • Q4. Where are you study and which category
  • Ans. I am study on nagour rajasthan
  • Answered by Umaan

Interview Preparation Tips

Interview preparation tips for other job seekers - Please hire me and I was work good for anyone

I applied via Referral and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Related to company’s vision
  • Q2. What is customer service and an scenario to solve.
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Listen actively to the customer's concerns

    • Empathize with the customer's situation

    • Offer a solution or alternative

    • Follow up to ensure customer satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Read about the company and its recent achievements. Read about pathshala and vidyapeeth to get an extra edge over others.

I applied via LinkedIn and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Any recent challenge faced and how did you over come it

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and honest. I told them how I faced a challenge in figuring out which company to join. But after research I realised that a good Mnc with awards has growth even if salary is less
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(8 Questions)

  • Q1. Tell me about yourself
  • Q2. Do u know what are the roles and responsibilities of customer service agent
  • Q3. How many languages u speak
  • Q4. Tell me about your hobbies in hindi
  • Q5. Why do u want to get into byjus
  • Q6. I we donot hire you then what
  • Q7. Explain how u have overcome any challenging situation
  • Q8. What do u know about byjus

Interview Preparation Tips

Topics to prepare for BYJU'S Customer Care Executive interview:
  • General Administration
  • Customer Service
  • customer care
  • Customer Relationship
  • Customer Handling
Interview preparation tips for other job seekers - Read all above questions, they'll check ur communication skillls and test how confident your are

I applied via Company Website and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Explore , Learn , Earn , grow up

IDP Education Limited Interview FAQs

How many rounds are there in IDP Education Limited Customer Care Executive interview?
IDP Education Limited interview process usually has 1-2 rounds. The most common rounds in the IDP Education Limited interview process are One-on-one Round and Resume Shortlist.
How to prepare for IDP Education Limited Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IDP Education Limited. The most common topics and skills that interviewers at IDP Education Limited expect are Research, Manual Testing, Calling, Customer Satisfaction and Customer Service.

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IDP Education Limited Customer Care Executive Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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IDP Education Limited Customer Care Executive Salary
based on 54 salaries
₹2 L/yr - ₹4 L/yr
19% more than the average Customer Care Executive Salary in India
View more details

IDP Education Limited Customer Care Executive Reviews and Ratings

based on 13 reviews

3.1/5

Rating in categories

3.2

Skill development

2.9

Work-life balance

3.3

Salary

3.9

Job security

2.7

Company culture

2.5

Promotions

2.8

Work satisfaction

Explore 13 Reviews and Ratings
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