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IDP Education Limited
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IDP Education Limited Customer Care Executive Interview Questions and Answers
IDP Education Limited Customer Care Executive Interview Experiences
2 interviews found
Selected
I applied via Recruitment Consulltant and was interviewed in May 2023. There were 2 interview rounds.
(3 Questions)
- Q1. First round Give me your introduction. What you know about IDP. One mock call related to broadband sell.
- Q2. Second Round Work experience related questions and salary discussion
- Q3. Third round HR round and final salary discussion. Result -Selected
Interview Preparation Tips
Mansi Jha
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself
Customer Care Executive Jobs at IDP Education Limited
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Customer Care Executive Interview Questions & Answers
K12 Techno Services
Anonymous
posted on 23 Nov 2023
Selected
I applied via Referral and was interviewed in Oct 2023. There was 1 interview round.
(2 Questions)
- Q1. Self introduction
- Q2. About the company
Interview Preparation Tips
- About sales
Need to know the main
(2 Questions)
- Q1. SQL Knowledge how you can learn it
- Q2. Python how you can learn
- Ans.
Python can be learned through online tutorials, courses, books, practice, and projects.
Take online tutorials on websites like Codecademy, Coursera, or Udemy.
Read books like 'Python Crash Course' or 'Automate the Boring Stuff with Python'.
Practice coding challenges on platforms like LeetCode or HackerRank.
Work on personal projects to apply your knowledge and skills.
Join Python communities or forums to ask questions and
Skills evaluated in this interview
History geography politics
I applied via Naukri.com and was interviewed in Jul 2022. There were 2 interview rounds.
My first interview and I was so nervous
(4 Questions)
- Q1. What my skill and passion
- Ans. My skill is I'm 12 pass
- Q2. Where are I'm leaving
- Q3. Why I am join this job
- Q4. Where are you study and which category
- Ans. I am study on nagour rajasthan
Interview Preparation Tips
I applied via Referral and was interviewed before Jul 2021. There was 1 interview round.
(2 Questions)
- Q1. Related to company’s vision
- Q2. What is customer service and an scenario to solve.
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Listen actively to the customer's concerns
Empathize with the customer's situation
Offer a solution or alternative
Follow up to ensure customer satisfaction
Interview Preparation Tips
I applied via LinkedIn and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Any recent challenge faced and how did you over come it
Interview Preparation Tips
Selected
I applied via Job Fair and was interviewed before Mar 2023. There was 1 interview round.
(8 Questions)
- Q1. Tell me about yourself
- Q2. Do u know what are the roles and responsibilities of customer service agent
- Q3. How many languages u speak
- Q4. Tell me about your hobbies in hindi
- Q5. Why do u want to get into byjus
- Q6. I we donot hire you then what
- Q7. Explain how u have overcome any challenging situation
- Q8. What do u know about byjus
Interview Preparation Tips
- General Administration
- Customer Service
- customer care
- Customer Relationship
- Customer Handling
I applied via Company Website and was interviewed before Feb 2021. There were 2 interview rounds.
(1 Question)
- Q1. Share details of your previous job.
Interview Preparation Tips
IDP Education Limited Interview FAQs
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IDP Education Limited Interviews By Designations
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IDP Education Limited Customer Care Executive Interview Process
based on 2 interviews
Interview experience
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IDP Education Limited Customer Care Executive Reviews and Ratings
based on 13 reviews
Rating in categories
|
Counsellor
195
salaries
|  ₹3.2 L/yr - ₹8.5 L/yr |
|
Senior Counsellor
67
salaries
| ₹4.4 L/yr - ₹10 L/yr |
|
Customer Care Executive
54
salaries
| ₹2 L/yr - ₹4 L/yr |
|
Education Counsellor
54
salaries
| ₹3.5 L/yr - ₹9.1 L/yr |
|
Operations Executive
52
salaries
| ₹2.2 L/yr - ₹6.1 L/yr |
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