4 IDP Education Limited Customer Care Executive Interview Questions & Answers | Complete Prep Guide 2025

IDP Education Limited Customer Care Executive Interview Experiences

2 interviews found

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 1 Jun 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(3 Questions)

Q1. First round Give me your introduction. What you know about IDP. One mock call related to broadband sell.

Add your answer

Q2. Second Round Work experience related questions and salary discussion

Add your answer

Q3. Third round HR round and final salary discussion. Result -Selected

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process takes time around 10 days. But it was smooth and easy. Thank you. It was good experience overall.

Customer Care Executive Interview Questions & Answers

Mansi Jha

posted on 21 Feb 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one

(1 Question)

Q1. Tell me about yourself

Add your answer

Customer Care Executive Jobs at IDP Education Limited

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Executive - Customer Care

Bhubaneswar

1-5 Yrs

Not Disclosed

Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

BYJU'S

Anonymous

posted on 1 Sep 2021

I applied via LinkedIn and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Any recent challenge faced and how did you over come it

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and honest. I told them how I faced a challenge in figuring out which company to join. But after research I realised that a good Mnc with awards has growth even if salary is less

Customer Care Executive Interview Questions & Answers

BYJU'S

Anonymous

posted on 23 Mar 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Job Fair and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one

(8 Questions)

Q1. Tell me about yourself

Add your answer

Q2. Do u know what are the roles and responsibilities of customer service agent

Add your answer

Q3. How many languages u speak

Add your answer

Q4. Tell me about your hobbies in hindi

Add your answer

Q5. Why do u want to get into byjus

Add your answer

Q6. I we donot hire you then what

Add your answer

Q7. Explain how u have overcome any challenging situation

Add your answer

Q8. What do u know about byjus

Add your answer

Interview Preparation Tips

Topics to prepare for BYJU'S Customer Care Executive interview:

General Administration
Customer Service
customer care
Customer Relationship
Customer Handling

Interview preparation tips for other job seekers - Read all above questions, they'll check ur communication skillls and test how confident your are

Customer Care Executive Interview Questions & Answers

TCS

Anonymous

posted on 13 Nov 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

2-4 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Assignment

Short-answer questions, story-based questions, and aptitude tests:

Round 2 - Coding Test

The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.

Interview Preparation Tips

Interview preparation tips for other job seekers - Create a plan: Before you start looking for a job, make a plan and set goals.

Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.

Research: Research companies in your industry and how they align with what you want in an employer.

Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.

Network: Networking can be a big help to job seekers.

Customer Care Executive Interview Questions & Answers

TCS

Anonymous

posted on 17 Aug 2022

I applied via Campus Placement and was interviewed before Aug 2021. There were 4 interview rounds.

Round 1 - Aptitude Test

There ll b a 1hr test where you need to attend reasoning, paragraph, grammar etc

Round 2 - Group Discussion

They gave one topic which we need to discuss about n as i was selected on campus selection so 8-10 candidates were there in that gd

Round 3 - One-on-one

(1 Question)

Q1. Are you comfortable with night shift?

Ans. Yes, any shift tym ll be okay for me.

Answered Anonymously

Add your answer

Round 4 - HR

(1 Question)

Q1. Salary discussion with candidate

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good luck n be confident .. Do not hesitate to ask if you have any sort of question in your mind

Customer Care Executive Interview Questions & Answers

TCS

Anonymous

posted on 12 Apr 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR

(3 Questions)

Q1. How can you add value to TCS

Ans.

I can add value to TCS by providing excellent customer service, resolving issues efficiently, and contributing to customer satisfaction.

I have strong communication skills to effectively interact with customers and address their concerns
I am skilled in problem-solving to quickly resolve issues and provide solutions
I am committed to delivering high-quality service to enhance customer satisfaction and loyalty

Answered by AI

Add your answer

Q2. What are you strength and how can you useit for this role

Add your answer

Q3. How will you deal with am angry customer

Add your answer

Customer Care Executive Interview Questions & Answers

TCS

Anonymous

posted on 18 Apr 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Internshala and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Group Discussion

Topic was global warming.

Round 2 - Aptitude Test

20 qs were there in the aptitude test.

Interview Preparation Tips

Interview preparation tips for other job seekers - Try hard to crack the GD

Customer Care Executive Interview Questions & Answers

TCS

Anonymous

posted on 8 Sep 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all Resume tips

Round 2 - Aptitude Test

Self introduction,typeing test ,hr round

Round 3 - Group Discussion

Group discussion,hr round

Interview Preparation Tips

Topics to prepare for TCS Customer Care Executive interview:

Mountain

Interview preparation tips for other job seekers - A mountain is large natural rise of earth surface that usually has a summit

Customer Care Executive Interview Questions & Answers

TCS

Anonymous

posted on 31 Jan 2022

I applied via AmbitionBox and was interviewed in Dec 2021. There were 3 interview rounds.

Round 1 - HR

(3 Questions)

Q1. Share details of your previous job.

Add your answer

Q2. Why should we hire you?

Add your answer

Q3. Tell me about yourself.

Add your answer

Round 2 - Group Discussion

Pro Tip by AmbitionBox:

Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.

View all GD tips

Round 3 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Dear sir/madam,
I am ARPAN DUTTA, I have completed a BBA degree from Adamas University, Barasat Kolkata. I believe that my diverse technical abilities would be a unique asset to your company. My own career would be benefited through being a productive member of your organization. I am enclosing my current resume. I assure you that I will do my best towards the progress of your esteemed company and build a long lasting relationship with you.

IDP Education Limited Interview FAQs

How many rounds are there in IDP Education Limited Customer Care Executive interview?

IDP Education Limited interview process usually has 1-2 rounds. The most common rounds in the IDP Education Limited interview process are One-on-one Round and Resume Shortlist.

How to prepare for IDP Education Limited Customer Care Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IDP Education Limited. The most common topics and skills that interviewers at IDP Education Limited expect are Research, Manual Testing, Calling, Customer Satisfaction and Customer Service.

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IDP Education Limited Interviews By Designations

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IDP Education Limited Customer Care Executive Interview Process

based on 2 interviews

Interview experience

Excellent

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IDP Education Limited Customer Care Executive Salary

based on 55 salaries

₹2 L/yr - ₹4 L/yr

19% more than the average Customer Care Executive Salary in India

View more details

Customer Care Executive Jobs at IDP Education Limited

Executive - Customer Care

Bhubaneswar

1-5 Yrs

Not Disclosed

Explore more jobs

IDP Education Limited Salaries in India

Counsellor 198 salaries	₹0 L/yr - ₹0 L/yr
Senior Counsellor 66 salaries	₹0 L/yr - ₹0 L/yr
Customer Care Executive 55 salaries	₹0 L/yr - ₹0 L/yr
Education Counsellor 53 salaries	₹0 L/yr - ₹0 L/yr
Operations Executive 52 salaries	₹0 L/yr - ₹0 L/yr