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Scaler Academy Customer Support Executive Interview Questions and Answers

Updated 25 Mar 2024

1 interview found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Mar 2023.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Salary discussion and work experience
  • Q2. Expected Salary

Interview Preparation Tips

Interview preparation tips for other job seekers - English fluency is compulsary

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Who is a good customer Service executive?
  • Q2. What qualities a good customer Service executive must possess?

I applied via Indeed and was interviewed in Sep 2021.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Why should we hire you?
2

One-on-one Round (1 Question)

  • Q1. They ask you why do you want to Work with EMBIBE
3

Technical Round (1 Question)

  • Q1. Asked to me do a Mock chat with the senior employee of Embibe and check my understanding and typing speed

Interview Preparation Tips

Interview preparation tips for other job seekers - The company is very good its just that you have to be confident and clear all the rounds . Interview is very Average and easy to clear

Interview Questions

  • Q1. About my previous job and how well can I bring changes in white hat. Add Answer
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Referral and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. Self introduction, Language skills
  • Q2. Any other job plans, proficiency in language and how did i learn
  • Q3. Experience going to various parts of India.

Interview Preparation Tips

Topics to prepare for LEAD School Customer Relation Officer interview:
  • Travel
  • Languages
  • Interpersonal Skills
  • Polyglot
  • Previous
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Jul 2022.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Personal details and work experience
  • Q2. Details of leaving previous role and company
2

Technical Round (3 Questions)

  • Q1. How to talk about the products to customers
  • Q2. The ways and ethics of speaking to customer
  • Q3. Any questions forthe company

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic knowledge for the applied position is enough
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Who is a good customer Service executive?
  • Q2. What qualities a good customer Service executive must possess?

I applied via Referral and was interviewed in May 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. Self introduction and basic comunication
  • Q2. Tell me about your self
  • Q3. How much experience do you have?
3

Aptitude Test Round

Here they check your English communication and grammar

4

Technical Round (2 Questions)

  • Q1. In this round they check your typing speed
  • Q2. And also chat round to check whether you are able to support over chat

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be prepared as there are no specific question that I will ask and be confidant what you speak

Interview Questions

  • Q1. About my previous job and how well can I bring changes in white hat. Add Answer

I applied via LinkedIn and was interviewed before Oct 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Not applicable for this area
  • Q2. Not Applicable. Depends on HR MANAGER
  • Q3. Not applicable for this. Depends on HR MANAGER

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on what you say. If u don't know the answer be straight I don't know.
It's always like a new day everyday.

Keep on learning on this feild
Management is one of the coolest environment. Better work-life.

Scaler Academy Interview FAQs

How many rounds are there in Scaler Academy Customer Support Executive interview?
Scaler Academy interview process usually has 1 rounds. The most common rounds in the Scaler Academy interview process are HR.

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Scaler Academy Customer Support Executive Reviews and Ratings

based on 2 reviews

3.8/5

Rating in categories

3.3

Skill development

3.8

Work-Life balance

4.4

Salary & Benefits

5.0

Job Security

3.3

Company culture

3.3

Promotions/Appraisal

3.8

Work Satisfaction

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