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I applied via Naukri.com and was interviewed before Jul 2022. There were 2 interview rounds.
When talking about products to customers, focus on benefits, features, and how it meets their needs.
Highlight key features and benefits of the product
Explain how the product can solve the customer's problem or meet their needs
Use simple and clear language to describe the product
Be enthusiastic and confident about the product
Encourage questions and provide additional information as needed
Customer support associates should communicate with customers in a professional, respectful, and empathetic manner.
Always greet the customer warmly and introduce yourself
Listen actively to the customer's concerns and show empathy
Use positive language and avoid negative or confrontational tones
Offer solutions or alternatives to resolve the customer's issue
Thank the customer for their patience and business
I applied via LinkedIn and was interviewed before Oct 2021. There were 2 interview rounds.
Top trending discussions
I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 3 interview rounds.
I applied via Walk-in and was interviewed in Dec 2023. There was 1 interview round.
I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.
English history general knowledge
I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 2 interview rounds.
I applied via Approached by Company and was interviewed before Feb 2023. There were 2 interview rounds.
Scenario based case study
I applied via LinkedIn and was interviewed in Aug 2023. There was 1 interview round.
I applied via Referral and was interviewed in Aug 2023. There were 3 interview rounds.
I applied via Referral and was interviewed in Aug 2023. There were 2 interview rounds.
based on 1 interview
Interview experience
based on 1 review
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Inside Sales Specialist
729
salaries
| ₹0 L/yr - ₹0 L/yr |
Domain Manager
123
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| ₹0 L/yr - ₹0 L/yr |
Inside Sales Executive
102
salaries
| ₹0 L/yr - ₹0 L/yr |
Team Lead
98
salaries
| ₹0 L/yr - ₹0 L/yr |
Sales Engineer
90
salaries
| ₹0 L/yr - ₹0 L/yr |
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