Skill Lync Quality Analyst Interview Questions and Answers

What is aptitude test?

Online study and off-line which one is better?

Someone not interested in assignments.

Q1. Why you choice to join with us
Ans. Because write now Indias largest and most trusted education system is BYJU'S. thats why not one me everyone want to join his/her children in BYJU'S.
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Q2. What is more important to you education or money?
Ans. Obviously is education because educated person make money so easily and how to hold the mobey they know very well
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Q1. Want to know about your self.
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Q1. Previous experience.
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Q1. Last experience related questions.
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Q1. Tell me about yourself?
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Q2. How many experiance do you have in call audits?
Ans. 
I have 5 years of experience in call audits.
• 5 years of experience in call audits

• Conducted audits on a daily basis

• Analyzed call recordings for quality assurance

• Provided feedback to agents for improvement

• Implemented process improvements based on audit findings
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Q3. Will you be able to work under pressure
Ans. 
Yes, I thrive in high-pressure environments and can effectively manage my time and priorities.
• I have experience working in fast-paced environments where quick decision-making and problem-solving skills are essential.

• I am able to stay calm and focused under pressure, ensuring that tasks are completed accurately and efficiently.

• I prioritize tasks based on urgency and importance, allowing me to meet deadlines even in high
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Q1. Tell me about yourself?
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Q2. How many years of work experiance do you have?
Ans. 
I have 5 years of work experience as a Quality Analyst in various industries.
• 5 years of experience as a Quality Analyst

• Worked in industries such as IT, healthcare, and manufacturing

• Experience in conducting quality audits, creating quality reports, and implementing quality improvement initiatives
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Q3. May I know about expected salary?
Ans. 
I am open to discussing salary based on the responsibilities and benefits offered.
• I am open to discussing salary based on the responsibilities and benefits offered.

• I am looking for a competitive salary that aligns with industry standards.

• I am also interested in discussing opportunities for performance-based bonuses or incentives.

• I am flexible and open to negotiation based on the overall compensation package.
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Q1. Business Head is busy in vacation trip!
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Q2. We will get back to you.
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Q1. No response from HR
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Q2. HR Abscond
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Just basic maths and it was good and I think everyone can do it!!

Q1. What’s your salary expectations?
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Q2. What made you leave your tenuous job
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Q1. Based on previous experience
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Q1. Why Upgrad?Sales process?
Ans. 
Upgrad's sales process is customer-centric and focuses on providing personalized solutions to clients.
• Upgrad's sales process involves understanding the unique needs and challenges of each client.

• They offer customized solutions tailored to the specific requirements of the client.

• The sales team at Upgrad is trained to provide excellent customer service and support throughout the sales process.

• They prioritize building lon...read more
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Q2. You should've good communication skills
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Q1. Sales journey which companies you've worked with
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Q2. Be confident that's it
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