FastInfo Customer Care Executive Interview Questions and Answers

Q1. General knowledge
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Q1. Tell me something about yourself?
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Q1. Tell me something about your self ? Do u have any experience/ fresher?
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Q2. How did you hear about our company?
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Some paragraph........ Reading & transaction English/ Hindi / Bengali

They asked what you prefer made in India or made in China

Q1. What is your salary expectation
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Q2. Why we should select you
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Group discussion help employer identify particular personality traits like leadership, confidence, interpersonal and teamwork skills of potential employees.

Q1. Tell me about your self
Ans. 
I am a dedicated and empathetic customer care executive with a strong background in resolving customer issues and providing exceptional service.
• Experienced in handling customer inquiries and complaints

• Skilled in de-escalating tense situations and finding solutions

• Excellent communication and interpersonal skills

• Ability to multitask and prioritize effectively
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Q2. Sell me this pen
Ans. 
This pen is not just a writing tool, but a stylish accessory that will make you stand out in any setting.
• Highlight the sleek design and professional look of the pen

• Emphasize the smooth writing experience it provides

• Mention any special features like a comfortable grip or refillable ink

• Create a sense of urgency by mentioning limited availability or a special discount
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About a specific topic that was told

Q1. Question About yourself
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Q2. Why do you want the job
Ans. 
I am passionate about helping customers and providing excellent service.
• Enjoy interacting with people and solving problems

• Have previous experience in customer service roles

• Excited about the opportunity to make a positive impact on customers' experiences
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