Bird Worldwide Flight Services Customer Service Host Interview Questions and Answers

Tell me about your hobbies?

Q1. Tell me about yourself?
Ans. 
Experienced customer service executive with a passion for helping customers and resolving issues efficiently.
• Over 5 years of experience in customer service roles

• Strong communication and problem-solving skills

• Ability to handle difficult customers and resolve conflicts

• Proficient in using CRM systems and other customer service tools

• Received multiple awards for outstanding customer service performance
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Q2. What is custom service executive?
Ans. 
A customer service executive is a professional who interacts with customers to handle inquiries, complaints, and provide information about products or services.
• Responsible for addressing customer concerns and resolving issues

• Providing information about products or services

• Handling customer inquiries via phone, email, or in person

• Maintaining customer satisfaction and building relationships

• Processing orders and returns

• Ex...read more
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Q3. Tell me about your family background?
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Q1. As your wish you can ask
Ans. 
What location will you give me for job?
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Q2. How are you and you family
Ans. 
I am good thanku, How's u
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Q3. Where are you from
Ans. 
I m from west bengal Asansol
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Q4. What should I look at and select you?
Ans. 
I have good personailty and i have a good communication skills I' ve always been a people's and i know to manage relationship, that's why I would be a good fit for this job
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Q5. How much salery do you need?
Ans. 
The salary I need as an air hostess depends on various factors such as experience, responsibilities, and location.
• The salary I need would be based on my experience in the industry.

• I would consider the responsibilities associated with the role and the level of customer service expected.

• The cost of living in the location where I would be working would also be a factor in determining the salary I need.

• I would also take in...read more
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Q6. What man did you want in your life?
Ans. 
What type of man do I want please dnt ask me, what kind of location should I work in? Ask me
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Q1. Are you felxible to work in any given shift as per requirements
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Q2. Yes .if it is required for company .
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There was 4 exam related airline functions n opration

Q1. Why u want to join contact centre?
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Great need to work on the way to understand the situation of the pattern

Q1. Just normal question about Tell me about your self
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Q2. Tell me about yourself
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Q3. Most common query asked by the passager
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Q4. Thoughts on india market
Ans. 
India market is diverse and rapidly growing, offering great opportunities for customer service executives.
• India has a large and diverse customer base with varying needs and preferences.

• Rapidly growing economy leading to increased demand for customer service across industries.

• Cultural nuances and regional differences require tailored customer service strategies.

• Emerging technologies and digitalization are transforming c...read more
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Q1. Tell me something about you
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Q2. About my family background
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Q3. My hobbies ,why do I want to join the company
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Q1. THEY WILL ASK YOU ABOUT YOUR QUALIFICATION AND EXPERIENCE YOU HAVE
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Q1. DETAILED DISCUSSION ON JOB PROFILE WITH MANAGER
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