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American Express Interview Questions, Process, and Tips for Experienced

Updated 6 Jan 2025

Top American Express Interview Questions and Answers for Experienced

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American Express Interview Experiences for Experienced

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125 interviews found

L2 Engineer Interview Questions & Answers

user image Anonymous

posted on 29 Jun 2022

I applied via Approached by Company and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Coding Test 

My profile was for test automation, in the first round they gave 4 coding questions, it was live coding session, they were looking for optimum solution, time complexity should be less. And some basic questions on selenium, java

Round 2 - Technical 

(2 Questions)

  • Q1. Project experience related questions, testing questions
  • Q2. 3rd round was directorial round - managerial questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice coding with less time complexity

L2 Engineer Interview Questions asked at other Companies

Q1. 4. What is difference between radiography testing (RT) and ultrasonic testing (UT)
View answer (1)

Business Analyst Interview Questions & Answers

user image Abhishek Dutta

posted on 5 Oct 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. SQL question, why amex
Round 3 - One-on-one 

(1 Question)

  • Q1. Statistical concepts were asked
Round 4 - One-on-one 

(1 Question)

  • Q1. Mostly HR questions, recent trends etc

Top American Express Business Analyst Interview Questions and Answers

Q1. What are inorganic and organic results in digital marketing
View answer (1)

Business Analyst Interview Questions asked at other Companies

Q1. You have 10 boxes of balls (each ball weighing exactly10 gm) with one box with defective balls (each one of the defective balls weigh 9 gm). You are given an electronic weighing machine and only one chance at it. How will you find out which... read more
View answer (8)

I applied via Referral and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. They will give you a topic and will ask you to elaborate your views.

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on comm skills and English speaking though you are giving interview for chat support.

Senior Executive Interview Questions asked at other Companies

Q1. If oneday the men power is very less due to some problem and lode is more that day as a senior Exucative, how will u handle your team ?
View answer (55)

I applied via LinkedIn and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction and past company experience
Round 2 - One-on-one 

(1 Question)

  • Q1. Process knowledge about sabre

Interview Preparation Tips

Interview preparation tips for other job seekers - About process knowledge asking about designation

Senior Travel Consultant Interview Questions asked at other Companies

Q1. What are the geographical locations of various countries on the world map?
View answer (1)

American Express interview questions for popular designations

 Analyst

 (29)

 Business Analyst

 (15)

 Management Trainee

 (14)

 Software Engineer

 (12)

 Data Analyst

 (11)

 Software Developer

 (11)

 Business Development Executive

 (7)

 Customer Service Executive

 (7)

Fraud Analyst Interview Questions & Answers

user image Anonymous

posted on 23 Oct 2021

Interview Questionnaire 

4 Questions

  • Q1. Why you want to join American Express?
  • Q2. What is the difference between customer service and customer Support ?
  • Ans. 

    Customer service focuses on providing assistance and guidance to customers, while customer support focuses on resolving specific issues or problems.

    • Customer service involves helping customers with general inquiries, providing information, and offering solutions to their problems.

    • Customer support is more specialized and involves addressing specific issues or problems that customers may encounter.

    • Customer service is proa...

  • Answered by AI
  • Q3. What is the importance of soft skills in customer dealing business?
  • Ans. 

    Soft skills are crucial in customer dealing business as they help in building rapport, resolving conflicts, and ensuring customer satisfaction.

    • Soft skills like communication, empathy, and active listening help in understanding customer needs and concerns.

    • They also aid in conflict resolution and problem-solving, which are essential in dealing with dissatisfied customers.

    • Soft skills like patience and positivity help in m...

  • Answered by AI
  • Q4. Why you want to move to voice profile from back office ?

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Always do full research about company .
2. Brush up your communication skills.
3. Portray yourself as profession .
4. Always make sure your wifi and internet connection is up and running .
5. Ask any question to interviewer at the end of the interview .

Fraud Analyst Interview Questions asked at other Companies

Q1. What is the difference between customer service and customer Support ?
View answer (3)

Get interview-ready with Top American Express Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (35)

Jobs at American Express

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HR Assistant Interview Questions & Answers

user image Anonymous

posted on 27 Nov 2021

Interview Questionnaire 

4 Questions

  • Q1. About my previous job profile
  • Q2. About the last role played and job responsibilities.
  • Q3. What do you know about the organisation and why do you want to Join the American Express.
  • Q4. Question related to MS Excel and Oracle.

HR Assistant Interview Questions asked at other Companies

Q1. What's your understanding about documentation and background verification
View answer (3)

L2 Engineer Interview Questions & Answers

user image Anonymous

posted on 4 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Coding Test 

Regarding React and front end normal questions

Round 2 - Technical 

(1 Question)

  • Q1. JS and React que

L2 Engineer Interview Questions asked at other Companies

Q1. 4. What is difference between radiography testing (RT) and ultrasonic testing (UT)
View answer (1)

Business Analyst Interview Questions & Answers

user image Prafull Prasoon Srivastava

posted on 27 Jul 2023

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Whereabouts education family communication experience
Round 3 - Aptitude Test 

Reasoning and Aptitude, general English

Round 4 - Technical 

(1 Question)

  • Q1. Troubleshooting, technology details, work experience
Round 5 - One-on-one 

(1 Question)

  • Q1. Management skills and analytical thinking

Top American Express Business Analyst Interview Questions and Answers

Q1. What are inorganic and organic results in digital marketing
View answer (1)

Business Analyst Interview Questions asked at other Companies

Q1. You have 10 boxes of balls (each ball weighing exactly10 gm) with one box with defective balls (each one of the defective balls weigh 9 gm). You are given an electronic weighing machine and only one chance at it. How will you find out which... read more
View answer (8)

I applied via Naukri.com and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. They ask very quick question like, why you wanna switch & would you be able to work in shifts.
Round 3 - Aptitude Test 

This was like, V&A round.
Quite easy you are doing it with focus.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best, forgot about result.
We always do like, thinking how we sre performing while interviewing. So it's better focus on one thing st a time.

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

American Express Interview FAQs

How many rounds are there in American Express interview for experienced candidates?
American Express interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the American Express interview process for experienced candidates are One-on-one Round, Resume Shortlist and HR.
How to prepare for American Express interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at American Express. The most common topics and skills that interviewers at American Express expect are Career Development, Finance, SQL, Agile and Customer Service.
What are the top questions asked in American Express interview for experienced candidates?

Some of the top questions asked at the American Express interview for experienced candidates -

  1. What is the difference between customer service and customer Suppor...read more
  2. What is the importance of soft skills in customer dealing busine...read more
  3. What are inorganic and organic results in digital market...read more
How long is the American Express interview process?

The duration of American Express interview process can vary, but typically it takes about less than 2 weeks to complete.

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American Express Interview Process for Experienced

based on 68 interviews

Interview experience

4.1
  
Good
View more

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American Express Reviews and Ratings

based on 3k reviews

4.2/5

Rating in categories

3.8

Skill development

4.2

Work-life balance

4.1

Salary

4.1

Job security

4.2

Company culture

3.6

Promotions

3.9

Work satisfaction

Explore 3k Reviews and Ratings
Senior Golang Developer

Bangalore Rural,

Bangalore / Bengaluru

7-10 Yrs

Not Disclosed

Account Protection Specialist

Gurgaon / Gurugram

1-5 Yrs

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American Express- Financial Analyst- Gurugram

Gurgaon / Gurugram,

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₹ 2-25 LPA

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