Alldigi Tech Chat and Email Support Executive Interview Questions and Answers

Round was easy but tricky questions

Q1. Tell me any conflict you face durig your job?
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Q1. Tell me about yourself?
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It is having to make achieve with there tests

Q1. About your working skills
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Q1. Tell me about your self
Ans. 
I am a dedicated and experienced Chat and Email Support Executive with excellent communication skills.
• I have worked in the customer service industry for 5 years, providing support through chat and email channels.

• I am proficient in using various customer support software and tools, such as Zendesk and Freshdesk.

• I have a strong ability to multitask and handle multiple customer inquiries simultaneously.

• I am skilled in res...read more
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Q2. What is Daily routine
Ans. 
A daily routine refers to a set of activities or tasks that an individual regularly performs on a daily basis.
• A daily routine typically includes activities such as waking up, getting ready, eating meals, working or studying, engaging in hobbies or leisure activities, and sleeping.

• It helps individuals establish a sense of structure, organization, and productivity in their lives.

• Examples of daily routines can vary depend...read more
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Q3. What is your last Designation in any company
Ans. 
Customer Support Executive
• Provided chat and email support to customers

• Resolved customer queries and issues

• Assisted customers in troubleshooting technical problems

• Maintained customer satisfaction by ensuring timely and accurate responses

• Collaborated with cross-functional teams to resolve complex customer issues
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Q4. Why should i Hire you in My company
Ans. 
I am the ideal candidate for this role because of my strong communication skills, problem-solving abilities, and experience in providing excellent customer support.
• I have excellent communication skills, both written and verbal, which are essential for chat and email support.

• I am a problem solver and have a proven track record of resolving customer issues efficiently and effectively.

• I have experience in providing except...read more
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Q1. Tell me about your self
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It was kind of non verbal assessment.

Q1. Video meet where the check you verbal and nonverbal communication
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Q1. Introduction of self ?
Ans. 1st fall Thanks for asking about me. I'm saritha rani from Hyderabad Telangana state and i have completed b.com(computers, applications) at the Mahesh nagar radika opposite the line and my strength is my attitude and my weekness is dad mom. And i have two sisters and 2 brothers. Thankyou 😊
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Maths test n English common test ?

Q1. What is urs professionals?
Ans. 
Our professionals are highly skilled and experienced in providing excellent chat and email support services.
• Our professionals have excellent communication skills

• They are trained to handle customer queries and complaints efficiently

• They have a good understanding of the products and services offered by the company

• They are proficient in using chat and email support software

• They are patient and empathetic towards customers

• ...read more
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Q2. My professional sports team leader an growth skills
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Basic computer related questions

Q1. Write a 4-5 line Answer about any topic given eg. Movie that has transformed you etc
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Q2. Basic questions how was last company, salary etc
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Q3. How Can you work under pressure
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Q4. Strength and weekness
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Q5. How many members are there in family
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