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4.3

based on 401 Reviews

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Allianz Services Customer Service Associate Interview Questions and Answers

Updated 24 Sep 2024

2 interviews found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed in Aug 2024.

4 Interview Rounds

1

Aptitude Test Round

Online english skills assessment. Test had 15 questions-topics ranging from synonyms, sentence order, grammar correction

2

HR Round (1 Question)

  • Q1. Quick chat with HR involving self intro, reason for choosing this job, company etc
3

Behavioral Round (1 Question)

  • Q1. Why did you choose this company, why this role
4

Behavioral Round (1 Question)

  • Q1. Basic idea about insurance, enact a mock call

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Speak English fluently with a neutral accent
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Feb 2024.

4 Interview Rounds

1

Aptitude Test Round

There was a qr code which we had to scan, then it contained 10 questions to be completed in 2 mins.

2

HR Round (2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why should we choose you
3

One-on-one Round (2 Questions)

  • Q1. Sell a bottle? have to define the bottle, benifits,etc.
  • Q2. Why choose customer service?
4

Behavioral Round (1 Question)

  • Q1. Why choose customer service beside nursing? i was a graduate in nursing

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident
be bold
honest

Customer Service Associate Jobs at Allianz Services

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Interview questions from similar companies

I applied via Company Website and was interviewed in May 2022.

2 Interview Rounds

1

Aptitude Test Round

The test was related with basic questions of English grammar, reasoning and typing skill test was included in it to check the speed. The timing to complete the test was 45 mins. I learnt lot many things from the test.

2

One-on-one Round (3 Questions)

  • Q1. I have one n one round with the manager.
  • Q2. 1. What do you know about customer service? 2. Scenario based question 3. Why you want to join Guardian?
  • Q3. 1. Why you want to leave your current job? 2. Family background, introduction

Interview Preparation Tips

Topics to prepare for Guardian India Customer Service Associate interview:
  • Reasoning
  • Aptitude
  • English grammar
Interview preparation tips for other job seekers - Do regular practice on grammer and reasoning because it will help you to increase your knowledge and easy to score good in interview.

All the best to all☺️

Interview Questions

I applied via campus placement at Karnataka University and was interviewed before Sep 2019.

1 Interview Round

Interview Questions

  • Q1. Tell me about yourself?? About my native, college days my ambitions, dreams and why should they hire me these questions asked me in my first interview.. Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's around 15 minutes interview. The interviewer was checking my confident level, my knowledge and communication skills. I was very confident and answer all questions quickly with bit of smile. It was my first campus interview I think I did pretty well for a fresher. U need to stay calm and have good confident on you. and recheck your resume to ensure that you are a best fit for this position.
Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I applied via Walk-in and was interviewed in Dec 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Were do you see your self in next 5 year

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for interview
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Apr 2023.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. General questions about previous employment
2

One-on-one Round (1 Question)

  • Q1. KPI's and Operations discussion
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 More than 8 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Dec 2022.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about yourself more
  • Q2. Talk about your previous carrier job responsibilities and role

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive

Stay strong

Do not demotivate or stutter when talking

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. About yourself. Why should we hire you. Last Sunday.
  • Q2. About your city. How was your experience during covid.
3

HR Round (2 Questions)

  • Q1. About yourself. what's your strength.
  • Q2. What was your job responsibilities. How would you handle angry customer.

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak clearly and don't hasitate in front of HR . They only check your confidence, your way of talking, power of listening. They ask only simple questions anybody can answers reply.

I applied via Company Website and was interviewed in May 2022.

2 Interview Rounds

1

Aptitude Test Round

The test was related with basic questions of English grammar, reasoning and typing skill test was included in it to check the speed. The timing to complete the test was 45 mins. I learnt lot many things from the test.

2

One-on-one Round (3 Questions)

  • Q1. I have one n one round with the manager.
  • Q2. 1. What do you know about customer service? 2. Scenario based question 3. Why you want to join Guardian?
  • Q3. 1. Why you want to leave your current job? 2. Family background, introduction

Interview Preparation Tips

Topics to prepare for Guardian India Customer Service Associate interview:
  • Reasoning
  • Aptitude
  • English grammar
Interview preparation tips for other job seekers - Do regular practice on grammer and reasoning because it will help you to increase your knowledge and easy to score good in interview.

All the best to all☺️

Allianz Services Interview FAQs

How many rounds are there in Allianz Services Customer Service Associate interview?
Allianz Services interview process usually has 4 rounds. The most common rounds in the Allianz Services interview process are Behavioral, Aptitude Test and HR.
How to prepare for Allianz Services Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Allianz Services. The most common topics and skills that interviewers at Allianz Services expect are Customer Service, International Voice Process, voice process, bpo and call center.
What are the top questions asked in Allianz Services Customer Service Associate interview?

Some of the top questions asked at the Allianz Services Customer Service Associate interview -

  1. sell a bottle? have to define the bottle, benifits,e...read more
  2. Basic idea about insurance, enact a mock c...read more

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Allianz Services Customer Service Associate Salary
based on 27 salaries
₹2.2 L/yr - ₹4.1 L/yr
16% more than the average Customer Service Associate Salary in India
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Allianz Services Customer Service Associate Reviews and Ratings

based on 8 reviews

4.8/5

Rating in categories

4.7

Skill development

5.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

4.6

Promotions/Appraisal

5.0

Work Satisfaction

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