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Canara HSBC Life Insurance Customer Service Associate Interview Questions and Answers

Updated 26 Dec 2024

1 interview found

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Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jun 2024.

4 Interview Rounds

1

One-on-one Round (4 Questions)

  • Q1. Can you tell me about yourself?
  • Q2. What is the NPS ?
  • Q3. How do you achieve excellence in customer service?
  • Q4. What are the reasons that prompted you to switch jobs?
2

Aptitude Test Round

Logical reasoning, English grammar, and problem-solving.

3

Language Proficiency Check Round (1 Question)

  • Q1. Basic Questions in Native language
4

HR Round (1 Question)

  • Q1. Salary Discussion Round

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Sep 2024.

1 Interview Round

1

Behavioral Round (1 Question)

  • Q1. They explained a stressful situation and asked how i would react.
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Campus Placement and was interviewed in Jun 2023.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Give a self introduction for 2 minutes
  • Q2. Why do you want to join this company?
2

Group Discussion Round

Ukraine war and its impact on the economy

3

HR Round (3 Questions)

  • Q1. Self introduction for 2 min
  • Q2. Sell a paper pen to the HR
  • Q3. Why did u apply for this job role

Interview Preparation Tips

Interview preparation tips for other job seekers - be fluent in English and confident in what u speak

I applied via Company Website and was interviewed in May 2022.

2 Interview Rounds

1

Aptitude Test Round

The test was related with basic questions of English grammar, reasoning and typing skill test was included in it to check the speed. The timing to complete the test was 45 mins. I learnt lot many things from the test.

2

One-on-one Round (3 Questions)

  • Q1. I have one n one round with the manager.
  • Q2. 1. What do you know about customer service? 2. Scenario based question 3. Why you want to join Guardian?
  • Q3. 1. Why you want to leave your current job? 2. Family background, introduction

Interview Preparation Tips

Topics to prepare for Guardian India Customer Service Associate interview:
  • Reasoning
  • Aptitude
  • English grammar
Interview preparation tips for other job seekers - Do regular practice on grammer and reasoning because it will help you to increase your knowledge and easy to score good in interview.

All the best to all☺️

Interview Questions

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Experience details
  • Q2. Predict knowledge how to handle the customers
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 -

I applied via Campus Placement and was interviewed in Jan 2024.

2 Interview Rounds

1

Telephonic Call Round (1 Question)

  • Q1. Telecaller Mein Ham Kis Tarah Ke help kar sakte hain Apne customer ki
2

Group Discussion Round

Group distributions Mein Kya Kam karna rahata hai

Interview Preparation Tips

Interview preparation tips for other job seekers - Telecalling and computer customer support
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 More than 8 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Dec 2022.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about yourself more
  • Q2. Talk about your previous carrier job responsibilities and role

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive

Stay strong

Do not demotivate or stutter when talking
Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Jun 2023.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Tell me about yourself
2

HR Round (1 Question)

  • Q1. Any topic for 5mins

I applied via Naukri.com and was interviewed in Aug 2021.

4 Interview Rounds

Interview Questions

  • Q1. About myself , regarding experience,how familiar with operational work, Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - HR team is best and even team heads !

Canara HSBC Life Insurance Interview FAQs

How many rounds are there in Canara HSBC Life Insurance Customer Service Associate interview?
Canara HSBC Life Insurance interview process usually has 4 rounds. The most common rounds in the Canara HSBC Life Insurance interview process are HR, One-on-one Round and Aptitude Test.
How to prepare for Canara HSBC Life Insurance Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Canara HSBC Life Insurance. The most common topics and skills that interviewers at Canara HSBC Life Insurance expect are Android, Customer Complaints, Customer Satisfaction, Software Development and Advanced Excel.

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Canara HSBC Life Insurance Customer Service Associate Salary
based on 6 salaries
₹2.6 L/yr - ₹3.8 L/yr
13% more than the average Customer Service Associate Salary in India
View more details

Canara HSBC Life Insurance Customer Service Associate Reviews and Ratings

based on 3 reviews

4.0/5

Rating in categories

4.0

Skill development

4.0

Work-Life balance

4.2

Salary & Benefits

4.2

Job Security

4.0

Company culture

4.0

Promotions/Appraisal

4.0

Work Satisfaction

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