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Canara HSBC Life Insurance
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I applied via Naukri.com and was interviewed in Jun 2024. There were 4 interview rounds.
I am a dedicated and friendly customer service associate with 5 years of experience in handling customer inquiries and resolving issues.
Experienced customer service associate
Skilled in handling customer inquiries and resolving issues
Friendly and dedicated
Strong communication skills
Proficient in using CRM software
NPS stands for Net Promoter Score, a metric used to measure customer loyalty and satisfaction.
NPS is calculated by asking customers how likely they are to recommend a company, product, or service to others on a scale of 0-10.
Promoters (score 9-10) are loyal enthusiasts who will keep buying and refer others, Passives (score 7-8) are satisfied but unenthusiastic customers, and Detractors (score 0-6) are unhappy customers...
Achieving excellence in customer service involves listening to customers, being empathetic, resolving issues promptly, and going above and beyond to exceed expectations.
Listen actively to customers to understand their needs and concerns
Show empathy and understanding towards customers' situations
Resolve issues promptly and efficiently to ensure customer satisfaction
Go above and beyond by offering personalized solutions ...
Seeking career growth and new challenges.
Desire for career advancement
Opportunity for professional development
Seeking new challenges and experiences
Logical reasoning, English grammar, and problem-solving.
Top trending discussions
posted on 22 Oct 2024
I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.
I applied via Campus Placement and was interviewed in Jun 2023. There were 3 interview rounds.
Ukraine war and its impact on the economy
I would highlight the durability, eco-friendliness, and unique design of the paper pen to appeal to the HR's interest.
Emphasize the durability of the paper pen, mentioning how it can last longer than traditional pens.
Highlight the eco-friendly aspect of the paper pen, explaining how it is made from recycled materials.
Point out the unique design of the paper pen, showcasing its sleek and modern look.
Mention any addition...
posted on 28 Jun 2022
I applied via Company Website and was interviewed in May 2022. There were 2 interview rounds.
The test was related with basic questions of English grammar, reasoning and typing skill test was included in it to check the speed. The timing to complete the test was 45 mins. I learnt lot many things from the test.
posted on 24 Sep 2024
posted on 27 Feb 2024
I applied via Campus Placement and was interviewed in Jan 2024. There were 2 interview rounds.
Group distributions Mein Kya Kam karna rahata hai
I applied via Naukri.com and was interviewed in Dec 2022. There was 1 interview round.
posted on 12 Jun 2024
I applied via Referral and was interviewed before Jun 2023. There were 2 interview rounds.
posted on 7 Sep 2021
I applied via Naukri.com and was interviewed in Aug 2021. There were 4 interview rounds.
based on 1 interview
Interview experience
based on 3 reviews
Rating in categories
Relationship Officer
606
salaries
| ₹2.2 L/yr - ₹4.5 L/yr |
Senior Relationship Officer
352
salaries
| ₹2.6 L/yr - ₹5.6 L/yr |
Sales Officer
334
salaries
| ₹2 L/yr - ₹4 L/yr |
Cluster Business Manager
237
salaries
| ₹4.5 L/yr - ₹13 L/yr |
Relationship Manager
200
salaries
| ₹2.5 L/yr - ₹6 L/yr |
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