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PNB MetLife Customer Support Executive Interview Questions and Answers

Updated 27 Feb 2024

PNB MetLife Customer Support Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Campus Placement and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Telephonic Call 

(1 Question)

  • Q1. Telecaller Mein Ham Kis Tarah Ke help kar sakte hain Apne customer ki
Round 2 - Group Discussion 

Group distributions Mein Kya Kam karna rahata hai

Interview Preparation Tips

Interview preparation tips for other job seekers - Telecalling and computer customer support

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. General Questions Asked from CV
Round 3 - Aptitude Test 

General Questions Asked

Round 4 - HR 

(1 Question)

  • Q1. About salary discussion and documents

Interview Preparation Tips

Interview preparation tips for other job seekers - HDFC Life is a very good company to work. Environment is good, Management is good, Good Work Culture.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic questions about yourself and previous job role
Round 3 - One-on-one 

(1 Question)

  • Q1. About yourself About Previous organisation job role Projects worked on and output of the same MS office applications related knowledge test specifically (Ms-Excel)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well versed with job role you are applying for as all the questions will be related it
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Assignment 

Reasoning ability continue with sinario

Round 2 - HR 

(1 Question)

  • Q1. Basic details Communication skills Decision making Sales convertion
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Normal statistics and aptitude

Round 3 - Coding Test 

About insurance, & how to clients approach

Round 4 - HR 

(2 Questions)

  • Q1. Self introduction and qualifications
  • Q2. About previous experience and company
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Wat is your salary expectation
Round 2 - One-on-one 

(2 Questions)

  • Q1. Salary expectation
  • Q2. General questions
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

GD round was conducted by HR and given a topic to debate by the student and discussed the topic by each other with both team members

Round 3 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Ans. Good afternoon Sir I’m Debakar Hajong I belong from Meghalaya and I did my graduation in Bachelor of Arts from sankardev college Shillong after that I thought to change the course into a management field so I decided to choose a MBA because it’s has a big opportunity to work with professional companies
  • Answered Anonymously
  • Q2. HR was asked me the question about how many times insurance do you know
  • Ans. As per as my knowledge there are many types of insurance like Life insurance death insurance, Accident insurance , vehicle insurance etc
  • Answered Anonymously
  • Q3. About family background

Interview Preparation Tips

Interview preparation tips for other job seekers - This tips for the job seekers is prepared the basic question like Tell me about yourself this most important question asked by interviewer to know exactly about candidates how much he/she can explain about yourself if you can prepare very well and try to attract by your saying will be easy for you

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Normal questions about my previous work profile and explained about work here

Interview Preparation Tips

Interview preparation tips for other job seekers - Be open and feel comfortable
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Business development for Promote to Next Digital All India in Area Services To Customers B2C

I applied via Referral and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

8 Questions

  • Q1. Tell me about yourself
  • Ans. 

    Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.

    • 10+ years of experience in sales, with a focus on B2B sales

    • Consistently achieved or exceeded sales targets by 20% each quarter

    • Developed and maintained strong relationships with key clients, resulting in a 30% increase in repeat business

    • Expertise in consultative selling and solution-based approach

    • Proficie...

  • Answered by AI
  • Q2. What Tata AIG life insurance
  • Ans. 

    Tata AIG Life Insurance is a joint venture between Tata Group and American International Group, offering a range of life insurance products.

    • Joint venture between Tata Group and American International Group

    • Offers a range of life insurance products

    • Provides financial protection to policyholders and their families

    • Has a strong presence in the Indian insurance market

  • Answered by AI
  • Q3. Why want to join Tata AIG life insurance
  • Ans. 

    I want to join Tata AIG life insurance because of its strong reputation, extensive product portfolio, and commitment to customer satisfaction.

    • Tata AIG life insurance has a strong reputation in the industry, which will enhance my professional profile.

    • The company offers a wide range of insurance products, allowing me to cater to diverse customer needs and maximize my sales potential.

    • Tata AIG's focus on customer satisfact...

  • Answered by AI
  • Q4. Are u experienced or fresher
  • Ans. 

    Experienced

    • I have 5 years of experience in sales, with a proven track record of exceeding targets.

    • I have successfully managed a team of sales representatives and implemented effective sales strategies.

    • I have a deep understanding of the industry and have built strong relationships with clients.

    • I have consistently achieved high customer satisfaction ratings and have received multiple awards for my sales performance.

  • Answered by AI
  • Q5. About your family?
  • Q6. What is your goal?
  • Ans. 

    My goal is to exceed sales targets and build strong relationships with clients.

    • Exceed sales targets by implementing effective sales strategies

    • Build strong relationships with clients to ensure repeat business

    • Continuously improve product knowledge to better serve clients

    • Collaborate with the sales team to achieve collective goals

  • Answered by AI
  • Q7. What is sales?
  • Ans. 

    Sales is the process of persuading a potential customer to buy a product or service.

    • Sales involves identifying potential customers and their needs

    • It requires building relationships with customers and understanding their buying behavior

    • Salespeople must be able to communicate the benefits of their product or service effectively

    • Closing the sale is the ultimate goal of the sales process

    • Examples of sales include selling car

  • Answered by AI
  • Q8. R u comfortable in any location?
  • Ans. 

    Yes, I am comfortable in any location.

    • I am adaptable and can easily adjust to new environments.

    • I have experience working in diverse locations and cultures.

    • I am willing to travel and relocate as required for the job.

    • I have a flexible mindset and can quickly adapt to different work settings.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be comfortable and slowly give your answer

PNB MetLife Interview FAQs

How many rounds are there in PNB MetLife Customer Support Executive interview?
PNB MetLife interview process usually has 2 rounds. The most common rounds in the PNB MetLife interview process are Telephonic Call and Group Discussion.

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PNB MetLife Customer Support Executive Interview Process

based on 2 interviews

Interview experience

4
  
Good
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