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PNB MetLife

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based on 2.8k Reviews

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PNB MetLife Customer Support Executive Interview Questions and Answers

Updated 27 Feb 2024

PNB MetLife Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 27 Feb 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Campus Placement and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Telephonic Call 

(1 Question)

  • Q1. Telecaller Mein Ham Kis Tarah Ke help kar sakte hain Apne customer ki
    • Add your answer
Round 2 - Group Discussion 

Group distributions Mein Kya Kam karna rahata hai

Interview Preparation Tips

Interview preparation tips for other job seekers - Telecalling and computer customer support

Top trending discussions

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Interview Tips & Stories
2w
heartwarmingracoon
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works at
Esways Conglomerate
Post interview process
I am working as a front-end developer for 4.5years in a same company. So I think this is the right time to switch my job. I attended F2F interview yesterday(21-01-25) at TCD, I completed two rounds of interview and wait for a while, they say you may leave now you got a call from us soon. Is they call me either I cleared the interview or not cleared it, or they call only I cleared the interview? Can I wait for the call or focus on other interview?
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Cholamandalam MS General Insurance user image Anonymous

posted on 12 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. How many language you know to apeak
  • Ans. 

    I am fluent in three languages: English, Spanish, and French.

    • Fluent in English, Spanish, and French

    • Able to communicate effectively in all three languages

    • Can provide customer support in multiple languages

    • Answered by AI
    Add your answer
  • Q2. How can you assist customers to solve their query
  • Ans. 

    I can assist customers by actively listening to their concerns, providing accurate information, offering solutions, and following up to ensure satisfaction.

    • Listen attentively to the customer's query

    • Ask clarifying questions to fully understand the issue

    • Provide accurate and relevant information or solutions

    • Follow up with the customer to ensure their query has been resolved

    • Answered by AI
    Add your answer
  • Q3. Can you able to type fast
  • Ans. 

    Yes, I am able to type fast and accurately.

    • I have a typing speed of 70 words per minute.

    • I have experience in data entry roles where speed and accuracy were crucial.

    • I am proficient in using keyboard shortcuts to increase typing speed.

    • Answered by AI
    Add your answer
  • Q4. Salary negotiations
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company, average salary, job safety, descent and well knowledgeable managers,

Customer Service Manager Interview Questions & Answers

Tata AIA Life Insurance user image Anonymous

posted on 24 Sep 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Experience details
    • Add your answer
  • Q2. Predict knowledge how to handle the customers
    • Add your answer

Customer Service Associate Interview Questions & Answers

Bajaj Allianz Life Insurance user image Anonymous

posted on 22 Oct 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Behavioral 

(1 Question)

  • Q1. They explained a stressful situation and asked how i would react.
    • Add your answer

Customer Service Executive Interview Questions & Answers

Allianz user image Anonymous

posted on 31 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Behavioral 

(2 Questions)

  • Q1. No reason for rejection
    • Add your answer
  • Q2. Rejected by manager in Last round
    • Add your answer

Customer Relation Officer Interview Questions & Answers

ICICI Prudential Life Insurance user image Anonymous

posted on 16 Dec 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why are you specifically interested in this job rather than other opportunities?
    • Add your answer
  • Q2. What makes you a suitable candidate for this position?
    • Add your answer

Customer Service Executive Interview Questions & Answers

Aditya Birla Health Insurance Co user image Anonymous

posted on 31 May 2024

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Were do you see your self in next 5 year
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for interview

Customer Care Executive Interview Questions & Answers

Axis Max Life Insurance user image appu khote

posted on 26 Oct 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Tell me about your self, how did you get this opportunity
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Telll me about your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - all good

Customer Care Executive Interview Questions & Answers

Star Health & Allied Insurance user image Sushma Sundar

posted on 12 Jun 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Any topic for 5mins
    • Add your answer

Senior Customer Service Executive Interview Questions & Answers

HDFC Life user image Prashant Gupta

posted on 5 Jan 2022

I applied via Referral and was interviewed in Jul 2021. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. About myself, my work & KPI.
    • Add your answer
  • Q2. Asked about the life insurance products, types of insurance plans, types of bonuses, benefits of life insurance etc.
    • Add your answer
  • Q3. Asked about my work experience & my family background.
    • Add your answer
  • Q4. And the last question has been asked there, reason to join the organization.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Before an interview, we should become mentally prepared and revised & re call all the answers of the questions which interviewer can asked during interview.
We should do the self practice verbally infront of ourselves to improve our communication & presentation style better.
More about working at PNB MetLife

PNB MetLife Interview FAQs

How many rounds are there in PNB MetLife Customer Support Executive interview?
PNB MetLife interview process usually has 2 rounds. The most common rounds in the PNB MetLife interview process are Telephonic Call and Group Discussion.

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PNB MetLife Interviews By Designations

Interview Questions for Popular Designations

PNB MetLife Customer Support Executive Interview Process

based on 2 interviews

Interview experience

4
  
Good
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