SBI General Insurance Customer Service Executive Interview Questions and Answers

Q1. General Questions Asked from CV
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General Questions Asked

Q1. About salary discussion and documents
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Q1. General questions
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Q2. Question on KPI
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Q1. With ZM question answer on deep knowledge
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Q2. Investigation on word to word
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Q1. Wat is your salary expectation
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Q1. Salary expectation
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Q2. General questions
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Q1. Basic questions about yourself and previous job role
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Q1. About yourself About Previous organisation job role Projects worked on and output of the same MS office applications related knowledge test specifically (Ms-Excel)
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Normal statistics and aptitude

About insurance, & how to clients approach

Q1. Self introduction and qualifications
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Q2. About previous experience and company
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Reasoning ability continue with sinario

Q1. Basic details Communication skills Decision making Sales convertion
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GD round was conducted by HR and given a topic to debate by the student and discussed the topic by each other with both team members

Q1. Tell me about yourself
Ans. Good afternoon Sir I’m Debakar Hajong I belong from Meghalaya and I did my graduation in Bachelor of Arts from sankardev college Shillong after that I thought to change the course into a management field so I decided to choose a MBA because it’s has a big opportunity to work with professional companies
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Q2. HR was asked me the question about how many times insurance do you know
Ans. As per as my knowledge there are many types of insurance like Life insurance death insurance, Accident insurance , vehicle insurance etc
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Q3. About family background
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