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SBI General Insurance Customer Service Executive Interview Questions and Answers

Updated 7 Sep 2021

SBI General Insurance Customer Service Executive Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Aug 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About myself , regarding experience,how familiar with operational work,

Interview Preparation Tips

Interview preparation tips for other job seekers - HR team is best and even team heads !

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Nov 2018. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to do this job?
  • Q2. What was the best position you applied for so far for your interviews

Interview Preparation Tips

Interview preparation tips for other job seekers - All depends on your confidence. Lie if yiu want to but look them square in the eye. Engage them. You sre judged the moment you walk into the room before your words your body posture speaks. Have those confident strides.

I applied via Campus Placement and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Group Discussion 

Bajaj Allianz culture is very nice, be polite, my gd topic was statue of unity for and against. In 2018.

Round 2 - HR 

(2 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Ans. 

    In 5 years, I see myself leading a successful organization, driving growth and innovation, and making a positive impact in the industry.

    • Leading a successful organization

    • Driving growth and innovation

    • Making a positive impact in the industry

  • Answered by AI
  • Q2. Who else is there in your family
  • Ans. 

    I have a small family consisting of my spouse, two children, and my parents.

    • Spouse

    • Two children

    • Parents

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Make them feel you are not going to leave company very soon.

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Why i hire you in our organization?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't feel nervous. Please always positive.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Introduction ur self
  • Q2. Related to company
  • Q3. Why u join this company
  • Q4. Explain ur familybeground
  • Ans. 

    My family background is diverse and has shaped me into a well-rounded individual.

    • My parents come from different cultural backgrounds, which exposed me to different traditions and perspectives.

    • I have siblings who have pursued various career paths, inspiring me to explore different fields.

    • My extended family is spread across different countries, allowing me to experience different cultures firsthand.

    • My family values educa...

  • Answered by AI
  • Q5. Whatu doin next

Interview Preparation Tips

Interview preparation tips for other job seekers - Freely and all questions
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Behavioral 

(3 Questions)

  • Q1. Last experience
  • Q2. Last Organization over all Business
  • Q3. Why are you exit Last Organization
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic questions and priduct
  • Q2. Motor knowlege about insurance

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well versed with products with better understanding
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. HR asked about education back ground.
  • Q2. And also asked about previous organisation work experience.
  • Q3. And also asked general terms about general insurance.

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good company and working culture is good and also pay good salary
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - Panel interview 

(2 Questions)

  • Q1. Regarding motor claims/ past work experience/ personal background questions.
  • Q2. Regarding working on previously on the same field.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process is healthy n friendly and no grilling is there.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Asked about previous experience
Round 2 - HR 

(1 Question)

  • Q1. Discussed about salary
Round 3 - One-on-one 

(1 Question)

  • Q1. Asked some general questions about general insurance

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SBI General Insurance Customer Service Executive Salary
based on 138 salaries
₹1.5 L/yr - ₹4.2 L/yr
At par with the average Customer Service Executive Salary in India
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SBI General Insurance Customer Service Executive Reviews and Ratings

based on 32 reviews

3.9/5

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3.8

Skill development

3.5

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3.7

Salary

3.8

Job security

3.7

Company culture

3.4

Promotions

3.9

Work satisfaction

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