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Allianz Customer Service Associate Interview Questions and Answers

Updated 10 Jul 2023

Allianz Customer Service Associate Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Give a self introduction for 2 minutes
  • Q2. Why do you want to join this company?
Round 2 - Group Discussion 

Ukraine war and its impact on the economy

Round 3 - HR 

(3 Questions)

  • Q1. Self introduction for 2 min
  • Q2. Sell a paper pen to the HR
  • Ans. 

    I would highlight the durability, eco-friendliness, and unique design of the paper pen to appeal to the HR's interest.

    • Emphasize the durability of the paper pen, mentioning how it can last longer than traditional pens.

    • Highlight the eco-friendly aspect of the paper pen, explaining how it is made from recycled materials.

    • Point out the unique design of the paper pen, showcasing its sleek and modern look.

    • Mention any addition...

  • Answered by AI
  • Q3. Why did u apply for this job role

Interview Preparation Tips

Interview preparation tips for other job seekers - be fluent in English and confident in what u speak

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Tell me about your self, how did you get this opportunity
Round 3 - HR 

(1 Question)

  • Q1. Telll me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - all good

Interview Questionnaire 

2 Questions

  • Q1. What are the key thin that a relationship officer does?
  • Ans. 

    A relationship officer is responsible for building and maintaining relationships with customers.

    • Identifying potential customers and reaching out to them

    • Understanding customer needs and providing solutions

    • Ensuring customer satisfaction and retention

    • Cross-selling and up-selling products and services

    • Handling customer complaints and resolving issues

    • Maintaining accurate records and reports

  • Answered by AI
  • Q2. What are the eligibility for it

Interview Preparation Tips

Interview preparation tips for other job seekers - ans 1- grasp on communication
ans2-graduation

I applied via Referral and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

English language arthamatic reasoning

Round 3 - RM interciew 

(1 Question)

  • Q1. About past work experience and company

Interview Preparation Tips

Interview preparation tips for other job seekers - Need strong Recommendations and previous work Experience.

I applied via Referral and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Math reasoning English and insurance knowledge

Round 3 - HR 

(5 Questions)

  • Q1. Why should we hire you?
  • Q2. Why are you looking for a change?
  • Q3. What are your salary expectations?
  • Q4. Share details of your previous job.
  • Q5. What are your strengths and weaknesses?

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to moderate interview..All the best..

Interview Questionnaire 

2 Questions

  • Q1. Basic questions
  • Q2. About friend in english
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Very Nice Experience for sbi lIfe
  • Q2. Experience for previous company information related work and daily schedule for working
  • Q3. Family information
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Face to face interview
  • Q2. When did you last worked

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your true and best things
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all Resume tips
Round 2 - Aptitude Test 

SBI preliminary question

Round 3 - HR 

(2 Questions)

  • Q1. Why we should hire you?
  • Q2. What is your expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep studying 👍... Prepare yourself. SBI preliminary exam pattern type questions are asked during the the exam. 100 marks out of how much you can give right answers.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Normally quote my previous experience asked and my background basis details asked.
  • Q2. I have share my experience and my personal background.
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Allianz Interview FAQs

How many rounds are there in Allianz Customer Service Associate interview?
Allianz interview process usually has 4 rounds. The most common rounds in the Allianz interview process are HR, Resume Shortlist and Group Discussion.

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Allianz Customer Service Associate Interview Process

based on 1 interview

Interview experience

3
  
Average
View more
Allianz Customer Service Associate Salary
based on 17 salaries
₹2.2 L/yr - ₹3.5 L/yr
At par with the average Customer Service Associate Salary in India
View more details

Allianz Customer Service Associate Reviews and Ratings

based on 3 reviews

4.4/5

Rating in categories

3.9

Skill development

4.0

Work-life balance

4.2

Salary

4.9

Job security

4.4

Company culture

3.7

Promotions

4.3

Work satisfaction

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