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Allianz Customer Service Associate Interview Questions and Answers

Updated 10 Jul 2023

Allianz Customer Service Associate Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Give a self introduction for 2 minutes
  • Q2. Why do you want to join this company?
Round 2 - Group Discussion 

Ukraine war and its impact on the economy

Round 3 - HR 

(3 Questions)

  • Q1. Self introduction for 2 min
  • Q2. Sell a paper pen to the HR
  • Ans. 

    I would highlight the durability, eco-friendliness, and unique design of the paper pen to appeal to the HR's interest.

    • Emphasize the durability of the paper pen, mentioning how it can last longer than traditional pens.

    • Highlight the eco-friendly aspect of the paper pen, explaining how it is made from recycled materials.

    • Point out the unique design of the paper pen, showcasing its sleek and modern look.

    • Mention any addition...

  • Answered by AI
  • Q3. Why did u apply for this job role

Interview Preparation Tips

Interview preparation tips for other job seekers - be fluent in English and confident in what u speak

Interview questions from similar companies

I applied via Walk-in and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about ur self.
  • Ans. 

    I am a dedicated and empathetic Customer Care Executive with a strong background in providing exceptional customer service.

    • Experienced in handling customer inquiries, complaints, and resolving issues in a timely manner.

    • Skilled in active listening and problem-solving to ensure customer satisfaction.

    • Proficient in using customer relationship management (CRM) software and maintaining accurate records.

    • Excellent communicatio...

  • Answered by AI
  • Q2. Questions related to my educational field .

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was not so technical but was majorly a stress test. It lasted for 30 minutes. The interviewer wanted test both my knowledge and communication skills . Most of question was related to my graduation stream curriculum I.e , accounts related topics
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is the role responsibility for your
  • Q2. Shelf intro , what you do in last yesterday

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident 💪 and strong communication skills 🙏
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Tell me about your self, how did you get this opportunity
Round 3 - HR 

(1 Question)

  • Q1. Telll me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - all good
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What do you understand about insurance?
  • Ans. 

    Insurance is a financial product that provides protection against specific risks in exchange for payment of a premium.

    • Insurance is a contract between the insurer (insurance company) and the insured (policyholder).

    • The insured pays a premium to the insurer in exchange for coverage against specified risks.

    • Insurance helps individuals and businesses manage risks by transferring them to the insurer.

    • Types of insurance include...

  • Answered by AI
  • Q2. How did you learn about this company?
  • Ans. 

    I learned about this company through a former colleague who recommended it to me.

    • Former colleague recommendation

    • Research online

    • Networking events

    • Industry reputation

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. What are the different types of insurance?
  • Ans. 

    Different types of insurance include health, life, auto, home, and travel insurance.

    • Health insurance covers medical expenses and treatments.

    • Life insurance provides financial protection to beneficiaries in case of the insured's death.

    • Auto insurance covers damages and liabilities related to vehicles.

    • Home insurance protects against damages to the home and belongings.

    • Travel insurance covers trip cancellations, medical emer

  • Answered by AI
  • Q2. What is health insurance?
Round 3 - One-on-one 

(3 Questions)

  • Q1. Are you comfortable with a 24/7 work schedule?
  • Ans. 

    Yes, I am comfortable with a 24/7 work schedule as I understand the demands of the role and am committed to meeting them.

    • I have experience working in roles that require round-the-clock availability

    • I am dedicated to my work and willing to put in the necessary hours to ensure success

    • I understand the importance of work-life balance and have strategies in place to manage stress and avoid burnout

  • Answered by AI
  • Q2. What are your hobbies?
  • Ans. 

    My hobbies include hiking, reading, and playing the guitar.

    • Hiking: I enjoy exploring nature trails and challenging myself physically.

    • Reading: I love getting lost in a good book, especially fiction and self-improvement genres.

    • Playing the guitar: I find playing music to be a relaxing and creative outlet.

  • Answered by AI
  • Q3. What is your previous experience?
  • Ans. 

    I have over 5 years of experience working in financial consulting, specializing in mergers and acquisitions.

    • Worked at a top financial consulting firm for 3 years

    • Led multiple M&A deals with transaction sizes ranging from $50M to $500M

    • Developed financial models and conducted due diligence for clients

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a highly experienced Senior Associate with a strong background in [specific field].

    • Over [number] years of experience in [specific field]

    • Expertise in [specific skills or areas]

    • Proven track record of [specific achievements or projects]

    • Strong leadership and team management skills

    • Excellent communication and problem-solving abilities

  • Answered by AI
  • Q2. About your current education

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Why do you want to join Allstate ?
Round 2 - HR 

(2 Questions)

  • Q1. What is your salary expectation ?
  • Q2. 100 percent hike along with a joining bonus of 1L
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Normal background questions
Round 2 - Aptitude Test 

Contains english grammar, genral knowledge and maths mcq type questions

Round 3 - HR 

(1 Question)

  • Q1. Salary discussion and inquiry about relieving from previous company
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Total 60 questions, divided into different sessions.

Round 2 - Assignment 

Typing test and MCQ, accuracy and quality must be more than 90% which was easy

Round 3 - Technical 

(1 Question)

  • Q1. There is no proper conduct, people will take interview like a chocolate, first they will say now you are going to final round, again other person will come and take interview, same followed by third person...

Interview Preparation Tips

Interview preparation tips for other job seekers - I recommend to avoid Allstate, first was aptitude test, second typing test, third MCQ, fourth round with assistant manager, fifth round with Manager and again sixth round with another top manager whom i felt is arrogant.
I think for Board of director position others might not conduct these many rounds as these people did for Senior associate role.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

In Aptitude test total 50 question

Round 3 - One-on-one 

(1 Question)

  • Q1. They asking about your previous experience and Allstate company information
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion with HR

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepared for interview and best of luck
Please before interview carry documents are clear and completely

Allianz Interview FAQs

How many rounds are there in Allianz Customer Service Associate interview?
Allianz interview process usually has 4 rounds. The most common rounds in the Allianz interview process are HR, Resume Shortlist and Group Discussion.

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Allianz Customer Service Associate Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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Allianz Customer Service Associate Salary
based on 17 salaries
₹2.3 L/yr - ₹3.5 L/yr
At par with the average Customer Service Associate Salary in India
View more details

Allianz Customer Service Associate Reviews and Ratings

based on 3 reviews

4.4/5

Rating in categories

3.9

Skill development

4.0

Work-life balance

4.2

Salary

4.9

Job security

4.4

Company culture

3.7

Promotions

4.3

Work satisfaction

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