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posted on 28 Aug 2021
A relationship officer is responsible for building and maintaining relationships with customers.
Identifying potential customers and reaching out to them
Understanding customer needs and providing solutions
Ensuring customer satisfaction and retention
Cross-selling and up-selling products and services
Handling customer complaints and resolving issues
Maintaining accurate records and reports
posted on 26 Oct 2023
I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.
I want to work in BPO because I enjoy helping customers and find satisfaction in resolving their issues.
I have excellent communication skills and enjoy interacting with people.
I am a problem solver and find fulfillment in resolving customer issues.
I am patient and empathetic, which are essential qualities for customer service roles.
I am motivated by the opportunity to provide exceptional service and create positive cus...
I am currently earning a competitive salary and my expected CTC is based on industry standards and my experience.
My current CTC is competitive and reflects my skills and experience.
My expected CTC is based on industry standards and my qualifications.
I am open to discussing the compensation package based on the responsibilities and growth opportunities offered by the role.
I believe that a fair and mutually beneficial sa
posted on 27 Dec 2020
To convince a customer to take a policy despite high premium, emphasize the benefits, value, and long-term savings.
Highlight the comprehensive coverage and benefits provided by the policy.
Explain how the policy offers financial protection and peace of mind in case of unexpected events.
Emphasize the long-term savings and potential cost-effectiveness of the policy.
Provide examples of how the policy has helped other custo...
I applied via Approached by Company and was interviewed before Oct 2021. There were 3 interview rounds.
Online test held for the entry level
I applied via Recruitment Consultant and was interviewed in Aug 2021. There was 1 interview round.
Customer service is the support and assistance provided to customers before, during, and after a purchase.
Customer service involves addressing customer needs and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Examples include answering phone calls, responding to emails, and providing in-person assistance
posted on 9 Jul 2022
posted on 27 Nov 2019
I applied via Campus Placement and was interviewed before Nov 2018. There were 4 interview rounds.
based on 1 interview
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