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Allianz Customer Care Executive Interview Questions and Answers

Updated 13 Mar 2024

Allianz Customer Care Executive Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - Aptitude Test 

English vocabulary,Grammar

Round 2 - Group Discussion 

Personal information, most influential person and why allianz

Round 3 - One-on-one 

(1 Question)

  • Q1. Self intro, hobbies,
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Job Fair and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why do you want this job

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview questions from similar companies

I applied via Company Website and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - Assignment 

United India insurence company good work company all prodect sales achieved target award good parformance customer service.

Interview Preparation Tips

Interview preparation tips for other job seekers - General insurance companies target all prodect sales work customer service all over work this company.

I applied via Campus Placement and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - Aptitude Test 

Practice everyday

Round 2 - Group Discussion 

Just share your basic thought about the topic but dont shout on Gd.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Basic questions they try to know whats your thought about currnent affairs and JD.
  • Q2. All about general insurance
Round 4 - HR 

(1 Question)

  • Q1. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Hr round they will ask what is current pay is if you are experienced and other staff like that.

Interview Questionnaire 

2 Questions

  • Q1. Insurance type
  • Ans. Life Insurance or Personal Insurance. Property Insurance. Marine Insurance. Fire Insurance. Liability Insurance. Guarantee Insurance. Social Insurance.
  • Answered Anonymously
  • Q2. Miscellaneous Insurance
  • Ans. The property, goods, machine, Furniture, automobiles, valuable articles, etc. can be insured against the damage or destruction due to accident or disappearance due to theft. There are different forms of insurances for each type of the said property whereby not only property insurance exists but liability insurance and personal injuries are also the insurer.
  • Answered Anonymously
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(18 Questions)

  • Q1. Tell me about yourself
  • Q2. Why we should select you
  • Q3. What's your highest achievement
  • Q4. What's your target in life
  • Q5. Why you like to join this company
  • Q6. How you will manage a deficult situation
  • Ans. 

    I will manage a difficult situation by staying calm, analyzing the problem, seeking input from others, and finding a solution.

    • Stay calm and composed to think clearly

    • Analyze the situation to understand the root cause

    • Seek input from team members or mentors for different perspectives

    • Collaborate with others to find a solution

    • Communicate effectively to address the issue and prevent escalation

  • Answered by AI
  • Q7. What do you know about insurance
  • Ans. 

    Insurance is a financial product that provides protection against financial losses.

    • Insurance is a contract between an individual or organization and an insurance company, where the insurer agrees to provide financial protection in case of specified events such as accidents, illnesses, or property damage.

    • There are different types of insurance such as life insurance, health insurance, auto insurance, and property insuran...

  • Answered by AI
  • Q8. What do you know about Term insurance
  • Ans. 

    Term insurance is a type of life insurance that provides coverage for a specific period of time.

    • Term insurance offers a death benefit to the beneficiaries if the insured passes away during the term of the policy.

    • It is typically more affordable than whole life insurance because it does not accumulate cash value.

    • Term insurance can be purchased for different term lengths, such as 10, 20, or 30 years.

    • Once the term of the p...

  • Answered by AI
  • Q9. Why insurance is very important in one's life
  • Ans. 

    Insurance is important as it provides financial protection against unexpected events and helps individuals and families manage risks.

    • Provides financial protection in case of accidents, illnesses, or natural disasters

    • Helps individuals and families manage risks and uncertainties

    • Ensures peace of mind knowing that one's assets and loved ones are protected

    • Can help cover expensive medical bills or property damage

    • May be requi

  • Answered by AI
  • Q10. Why you should do a term insurance
  • Q11. Why there should be strict law of insurance
  • Ans. 

    Strict insurance laws are necessary to protect consumers, ensure fair practices, and maintain financial stability.

    • Protects consumers from fraud and unfair practices

    • Ensures financial stability of insurance companies

    • Promotes trust and confidence in the insurance industry

    • Helps regulate premiums and coverage to prevent exploitation

    • Encourages accountability and transparency in insurance transactions

  • Answered by AI
  • Q12. How insurance was 1st started
  • Ans. 

    Insurance was first started as a way for merchants to protect their goods during long sea voyages.

    • Insurance dates back to ancient times when Chinese and Babylonian traders would distribute their goods across multiple ships to reduce the risk of loss.

    • The concept of insurance evolved over time to include protection against various risks such as fire, theft, and accidents.

    • The first known insurance contract was signed in G...

  • Answered by AI
  • Q13. Can insurance cover your family life after yours death
  • Ans. 

    Yes, insurance can provide financial support to your family after your death.

    • Insurance can provide a lump sum payment to your family upon your death to cover expenses and maintain their quality of life.

    • Life insurance policies can also include additional benefits such as covering funeral expenses or paying off debts.

    • Having insurance can give your family peace of mind knowing they will be financially supported in the eve

  • Answered by AI
  • Q14. Why a married person should take Term insurance
  • Ans. 

    A married person should take term insurance to ensure financial security for their spouse and dependents in case of any unforeseen circumstances.

    • Term insurance provides a lump sum amount to the nominee in case of the policyholder's death, ensuring financial stability for the family.

    • It helps in covering expenses like mortgage payments, children's education, and daily living costs in the absence of the primary breadwinne...

  • Answered by AI
  • Q15. How returns are generated
  • Ans. 

    Returns are generated through successful sales transactions where customers return products for various reasons.

    • Returns can be generated due to product defects or damages during shipping

    • Customers may also return products due to incorrect sizing or color

    • Some returns may be due to customer dissatisfaction with the product or service provided

    • Returns can also be generated through the company's return policy and customer se

  • Answered by AI
  • Q16. How risk is calculated
  • Ans. 

    Risk is calculated by assessing the likelihood of an event occurring and the impact it would have on the business.

    • Risk is calculated by multiplying the likelihood of an event by the impact it would have.

    • Different risks may have different factors to consider, such as financial risk, operational risk, and strategic risk.

    • Risk assessment involves identifying potential risks, analyzing their likelihood and impact, and devel...

  • Answered by AI
  • Q17. Can you give insurance to an 70 years old person
  • Ans. 

    Yes, insurance can be provided to a 70 years old person depending on the insurance company's policies and the individual's health condition.

    • Insurance companies may offer different types of insurance plans for seniors, including life insurance, health insurance, and long-term care insurance.

    • Premiums for insurance plans for seniors may be higher due to the increased risk associated with age.

    • Some insurance companies may r...

  • Answered by AI
  • Q18. How we can deal with an smart person
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About family members
Round 2 - Business details 

(1 Question)

  • Q1. Experience... about company...

Interview Preparation Tips

Interview preparation tips for other job seekers - About business.. about family... about sales... experience...
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Assignment 

Exam for job reasoning maths and company releted questions

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why are you hiring
  • Q2. Why are you come insurance sector

Interview Preparation Tips

Interview preparation tips for other job seekers - getting good communication
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Shine and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Assignment 

Basic knowledge Questions

Round 2 - HR 

(2 Questions)

  • Q1. What is your location
  • Q2. What is your current CTC

Allianz Interview FAQs

How many rounds are there in Allianz Customer Care Executive interview?
Allianz interview process usually has 2 rounds. The most common rounds in the Allianz interview process are One-on-one Round, Aptitude Test and Group Discussion.

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Allianz Customer Care Executive Interview Process

based on 2 interviews

Interview experience

3.5
  
Good
View more
Allianz Customer Care Executive Salary
based on 8 salaries
₹2 L/yr - ₹5 L/yr
7% more than the average Customer Care Executive Salary in India
View more details

Allianz Customer Care Executive Reviews and Ratings

based on 4 reviews

2.6/5

Rating in categories

3.5

Skill development

1.3

Work-life balance

2.1

Salary

2.2

Job security

1.4

Company culture

1.4

Promotions

1.8

Work satisfaction

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