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Aditya Birla Health Insurance Co Customer Service Executive Interview Questions and Answers
Aditya Birla Health Insurance Co Customer Service Executive Interview Experiences
4 interviews found
I applied via Walk-in and was interviewed in Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Were do you see your self in next 5 year
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Selected
I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.
(4 Questions)
- Q1. Tell me about yourself
- Q2. Why are you looking for customer service?
- Q3. Can you handle 200 calls/per day ?
- Ans.
Yes, I have experience handling high call volumes and can efficiently manage 200 calls per day.
I have previous experience working in a call center environment where I regularly handled over 200 calls per day.
I am skilled at multitasking, prioritizing calls, and resolving customer issues efficiently.
I am confident in my ability to meet the demands of a high-volume call center role.
- Q4. Talk on this topic and state advantage and disadvantages ?
- Ans.
The topic is customer service in the executive role, discussing advantages and disadvantages.
Advantage: Improved customer satisfaction and loyalty
Advantage: Increased revenue through repeat business
Advantage: Opportunity to upsell or cross-sell products/services
Disadvantage: High stress levels due to dealing with difficult customers
Disadvantage: Potential for burnout from constant customer interaction
Disadvantage: Limi
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If you don't know the answer, be honest about it.
All the best!
Its average kind of test.
(1 Question)
- Q1. About yourself...
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I was interviewed before Feb 2021.
(1 Question)
- Q1. Only my self and little bit of english about anything
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I applied via Walk-in
(2 Questions)
- Q1. No reason for rejection
- Q2. Rejected by manager in Last round
Customer Service Executive Interview Questions & Answers
Liberty General Insurance
Anonymous
posted on 4 Aug 2023
(2 Questions)
- Q1. Tell me about yourself
- Q2. Why you want to join
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Customer Service Executive Interview Questions & Answers
Bharti AXA Life Insurance
swati kumari
posted on 16 Apr 2022
I was asked if you are about to complete your daily banking but there you found a shortage of 2000/- rs out of total amout how will you manage.
(5 Questions)
- Q1. Share details of your previous job.
- Q2. What are your salary expectations?
- Q3. What is your family background?
- Q4. Why should we hire you?
- Q5. Tell me about yourself.
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Customer Service Associate Interview Questions & Answers
Allianz Services
Anonymous
posted on 24 Sep 2024
Selected
I applied via LinkedIn and was interviewed in Aug 2024. There were 4 interview rounds.
Online english skills assessment. Test had 15 questions-topics ranging from synonyms, sentence order, grammar correction
(1 Question)
- Q1. Quick chat with HR involving self intro, reason for choosing this job, company etc
(1 Question)
- Q1. Why did you choose this company, why this role
- Ans.
I chose this company for its reputation for excellent customer service and growth opportunities. This role aligns with my passion for helping others.
I have researched the company and found that it has a strong reputation for providing top-notch customer service.
I am impressed by the company's commitment to employee development and growth opportunities.
This role allows me to utilize my strong communication and problem-s...
(1 Question)
- Q1. Basic idea about insurance, enact a mock call
Interview Preparation Tips
Speak English fluently with a neutral accent
Customer Service Associate Interview Questions & Answers
Bajaj Allianz Life Insurance
Anonymous
posted on 22 Oct 2024
Selected
I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.
(1 Question)
- Q1. They explained a stressful situation and asked how i would react.
Customer Care Executive Interview Questions & Answers
Medi Assist India
Anonymous
posted on 11 May 2023
(3 Questions)
- Q1. How may your Experience?. Why Are you Join this Company?.
- Ans.
I have extensive experience in customer care and I am joining this company because of its excellent reputation and commitment to customer satisfaction.
I have worked as a customer care executive for 5 years, handling a wide range of customer inquiries and resolving issues effectively.
I have received positive feedback from customers for my excellent communication skills and ability to empathize with their concerns.
I have...
- Q2. Why are you Join this company?.
- Ans.
I am joining this company because of its excellent reputation and commitment to customer satisfaction.
The company has a strong track record of providing exceptional customer care.
I am impressed by the positive reviews and feedback from current and former employees.
The company's values align with my own, particularly in terms of prioritizing customer satisfaction.
I believe that working for this company will provide me w...
- Q3. Sir this Company is higher level company. Here great Opportunity. So that Join this Company
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Aditya Birla Health Insurance Co Interviews By Designations
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Aditya Birla Health Insurance Co Customer Service Executive Interview Process
based on 3 interviews
Interview experience
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based on 4 reviews
Rating in categories
|
Sales Manager
464
salaries
|  ₹2.6 L/yr - ₹5.1 L/yr |
|
Assistant Manager
380
salaries
| ₹2.5 L/yr - ₹9.5 L/yr |
|
Assistant Sales Manager
346
salaries
| ₹2 L/yr - ₹4.2 L/yr |
|
Agency Manager
329
salaries
| ₹2.3 L/yr - ₹4 L/yr |
|
Senior Sales Manager
284
salaries
| ₹3.3 L/yr - ₹6.3 L/yr |
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