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24/7 Customer Associate - Team Lead Interview Questions and Answers for Experienced

Updated 12 Oct 2022

24/7 Customer Associate - Team Lead Interview Experiences for Experienced

1 interview found

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic Aptitude Questions on Time and Work, Percentages, Statistics

Round 3 - Technical 

(1 Question)

  • Q1. Depending on the account
Round 4 - HR 

(1 Question)

  • Q1. What are long term and short term goals?
  • Ans. 

    Long term goals are aspirations that you want to achieve in the future, while short term goals are objectives that you aim to accomplish in the near future.

    • Long term goals are usually set for a period of 5 years or more.

    • They are often broader in scope and require significant planning and effort.

    • Examples of long term goals include career advancement, starting a family, or buying a house.

    • Short term goals are typically se...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It a great workplace for both freshmen and experienced professionals.

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Can you provide a self-introduction?
  • Ans. 

    I am a dedicated and experienced professional with a strong background in team leadership and project management.

    • Over 5 years of experience in leading teams and managing projects

    • Skilled in communication, problem-solving, and decision-making

    • Proven track record of achieving goals and delivering results

    • Passionate about motivating and developing team members

    • Previously led a successful project to improve efficiency and prod

  • Answered by AI
  • Q2. What are your personal details and past professional experiences?
  • Ans. 

    I have a Bachelor's degree in Business Administration and 5 years of experience in project management.

    • Bachelor's degree in Business Administration

    • 5 years of experience in project management

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It's regarding mathematics and grammar

Round 3 - HR 

(1 Question)

  • Q1. Discuss about salary negotiation and notice period
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Intro ur self in brief
  • Ans. 

    I am a dedicated and experienced professional with a strong background in team leadership and project management.

    • Over 5 years of experience in leading teams and managing projects

    • Proven track record of successfully delivering results on time and within budget

    • Strong communication and interpersonal skills

    • Ability to motivate and inspire team members to achieve their best

    • Certified in project management (PMP)

    • Previously led a...

  • Answered by AI
  • Q2. Work exp edu skill

Interview Preparation Tips

Interview preparation tips for other job seekers - Na
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. BULK Collect in PLSQL, Exception block explanation in PLSQL, Procedure and Function difference, RECORD Data type, Object creation in Oracle PLSQL
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. Design patterns
  • Q2. MVP architecture
  • Q3. OOPS basic questions
  • Q4. Android OS related questions related with activity lifecycle, fragment lifecycle, activity launch modes.
  • Q5. Kotlin questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics should be clear
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. DSA question from the leetcode Water Problem
Round 2 - Technical 

(1 Question)

  • Q1. Leet code problem Array, String

I was interviewed in Aug 2017.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced professional with a strong background in customer service and communication skills.

    • Over 5 years of experience in customer service roles

    • Excellent communication skills, both written and verbal

    • Strong problem-solving abilities

    • Proven track record of meeting and exceeding targets

    • Bachelor's degree in Business Administration

  • Answered by AI
  • Q2. Hoe many years of experience do you have
  • Ans. 

    I have 5 years of experience in the voice process industry.

    • I have worked in various voice process roles for 5 years.

    • During my time in the industry, I have handled customer queries, resolved issues, and provided excellent service.

    • I have experience in handling inbound and outbound calls, conducting surveys, and upselling products/services.

    • My experience includes working with different CRM systems and following company pro...

  • Answered by AI
  • Q3. How many years of experience do u have
  • Ans. 

    I have 3 years of experience in the voice process industry.

    • I have worked in the voice process industry for 3 years.

    • My experience includes handling customer queries and providing solutions over the phone.

    • I have also been involved in training new team members on voice process protocols.

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: Tell in detail happ in round
Tips: Provide tips

Skills: Knowledge Of MS Office, Knowledge of ms
College Name: A v n college

Interview Questionnaire 

1 Question

  • Q1. Many GD questions asked i performed well and hr told u will get the call but till now i not got any call

Interview Preparation Tips

Round: Resume Shortlist
Experience: first round of face to face interview i got selected and i called for next round on interview

I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. PI and Work Experience.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Previous Work experience.

Round: Operations
Experience: Was asked to talk with operations manager.

General Tips: Be honest and work efficiently . To the point.
Skills: Communication, Communication, Communication And Confidence, Body Language, Presentation Skills, Decision Making Skills
Duration: <1 week

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Associate - Team Lead interview for experienced candidates?
24/7 Customer interview process for experienced candidates usually has 4 rounds. The most common rounds in the 24/7 Customer interview process for experienced candidates are Resume Shortlist, Aptitude Test and Technical.
How to prepare for 24/7 Customer Associate - Team Lead interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Auditing, Chat Process, Customer Support, Quality and Quality Analysis.
What are the top questions asked in 24/7 Customer Associate - Team Lead interview for experienced candidates?

Some of the top questions asked at the 24/7 Customer Associate - Team Lead interview for experienced candidates -

  1. What are long term and short term goa...read more
  2. Depending on the acco...read more

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24/7 Customer Associate - Team Lead Salary
based on 98 salaries
₹3 L/yr - ₹7 L/yr
46% less than the average Associate - Team Lead Salary in India
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24/7 Customer Associate - Team Lead Reviews and Ratings

based on 25 reviews

3.1/5

Rating in categories

3.5

Skill development

2.8

Work-life balance

2.2

Salary

2.9

Job security

3.5

Company culture

3.1

Promotions

3.1

Work satisfaction

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