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I applied via Referral and was interviewed before Jul 2021. There were 2 interview rounds.
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Listen to their concerns, empathize, apologize, offer solutions, and follow up.
Listen actively to their complaints and let them vent their frustrations.
Empathize with their situation and acknowledge their feelings.
Apologize for any inconvenience caused and take responsibility for the issue.
Offer solutions to resolve the problem and ask for their input.
Follow up with the customer to ensure their satisfaction and build t...
To manage multiple callers, prioritize calls, use call scripts, and utilize call center software.
Prioritize calls based on urgency and importance
Use call scripts to ensure consistency and efficiency
Utilize call center software to manage and track calls
Train telecallers to handle multiple calls simultaneously
Take breaks to avoid burnout and maintain focus
I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.
It is subjective to determine the best company in India as it depends on various factors such as industry, revenue, growth, and reputation.
Some of the top companies in India across different industries include Tata Group, Reliance Industries, Infosys, HDFC Bank, and Hindustan Unilever Limited.
Factors to consider when determining the best company include market share, financial performance, innovation, corporate social ...
I applied via Job Portal and was interviewed in Jul 2024. There were 5 interview rounds.
Listening test and typing test while listening
I appeared for an interview in Jul 2024.
I am a dedicated and enthusiastic individual with excellent communication skills and a passion for helping others.
Experienced in customer service and sales roles
Strong communication skills both verbal and written
Ability to work well under pressure and meet targets
Passionate about providing excellent customer service
Proficient in using CRM systems and Microsoft Office
I was previously employed at XYZ Company as a Telecaller for 2 years.
Worked at XYZ Company as a Telecaller for 2 years
Handled inbound and outbound calls to assist customers
Achieved monthly targets consistently
posted on 31 Jan 2025
I appeared for an interview in Jul 2024.
I applied via Company Website and was interviewed before Aug 2023. There was 1 interview round.
I am a dedicated and enthusiastic Tele Caller with excellent communication skills and a passion for helping customers.
Experienced in making outbound calls to potential customers
Skilled in explaining products and services to customers
Strong ability to handle objections and provide solutions
Proficient in using CRM software to track customer interactions
My hobby is painting. I love expressing my creativity through colors and shapes on canvas.
I enjoy experimenting with different painting techniques such as acrylic, watercolor, and oil painting
I often find inspiration from nature, landscapes, and emotions for my artwork
Attending art classes and workshops helps me improve my skills and learn new techniques
I applied via Campus Placement and was interviewed in Oct 2023. There were 2 interview rounds.
I am a highly motivated and experienced Tele Caller with excellent communication skills.
Experienced Tele Caller with a track record of achieving sales targets
Strong communication skills, both verbal and written
Ability to build rapport with customers and handle objections effectively
Proficient in using CRM software and maintaining accurate customer records
Proactive in identifying opportunities for upselling and cross-se...
based on 1 interview
Interview experience
based on 10 reviews
Rating in categories
Customer Response Executive
171
salaries
| ₹1 L/yr - ₹3.2 L/yr |
Customer Relationship Executive
140
salaries
| ₹1.3 L/yr - ₹3.8 L/yr |
Customer Care Executive
135
salaries
| ₹0.9 L/yr - ₹3.2 L/yr |
Customer Support Executive
130
salaries
| ₹1.2 L/yr - ₹4.2 L/yr |
Customer Service Executive
122
salaries
| ₹1 L/yr - ₹3.5 L/yr |
Concentrix Corporation
Infosys BPM
WNS
Quess