AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
Optimus Global Services Interview Questions and Answers
Optimus Global Services Interview Experiences
2 interviews found
(2 Questions)
- Q1. Working profile in last company
- Q2. About meta campaign
Digital Marketing Associate Interview Questions asked at other Companies
(2 Questions)
- Q1. Casual discussion and compensation related discussion
- Q2. Nothing specifically asked
Telecaller Interview Questions asked at other Companies
Top trending discussions
Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 23 Jan 2025
Selected
(4 Questions)
- Q1. What special attributes do you possess that make you a perfect fit for this role, considering that many individuals can perform car service?
- Ans.
I possess excellent communication skills, problem-solving abilities, and a strong customer-centric approach.
Strong communication skills to effectively interact with customers and address their concerns
Proven problem-solving abilities to quickly resolve issues and provide satisfactory solutions
Customer-centric approach to prioritize customer satisfaction and build positive relationships
Ability to remain calm and compose...
- Q2. What skills do you possess that are relevant to the execution of this role?
- Ans.
I possess strong communication skills, problem-solving abilities, and a customer-centric approach.
Excellent communication skills to effectively interact with customers and address their concerns
Strong problem-solving abilities to quickly resolve issues and provide solutions
Customer-centric approach to ensure customer satisfaction and retention
Ability to remain calm and patient in challenging situations
Experience in han...
- Q3. What attracted you to choose this company as your new employer?
- Ans.
The company's strong reputation for excellent customer service and commitment to employee development attracted me.
Reputation for excellent customer service
Commitment to employee development
Positive reviews from current and former employees
- Q4. What's your salary expectations
- Ans.
My salary expectations are in line with industry standards and based on my experience and qualifications.
Research industry standards for the position
Consider my experience and qualifications
Be prepared to negotiate based on job responsibilities and benefits package
(2 Questions)
- Q1. Do you have experience
- Ans.
Yes, I have 3 years of experience in customer service roles.
Worked as a customer service representative for 2 years at Company X
Handled customer inquiries, resolved complaints, and processed orders
Trained new employees on customer service best practices
- Q2. Are you dedicated to this role
- Ans.
Yes, I am dedicated to this role and committed to providing excellent customer service.
I have a strong work ethic and always strive to exceed customer expectations
I am willing to go above and beyond to resolve customer issues and ensure their satisfaction
I am constantly seeking ways to improve my skills and knowledge in order to better serve customers
Integrity and honesty
Interview Preparation Tips
Mohana
Selected
Mock test training is highly effective for improving communication skills.
(5 Questions)
- Q1. Learning the best approach to handling Customer Relationship Management (CRM)?
- Q2. What is the process for making a deposition?
- Q3. How to handle the customer feedback
- Q4. How-to handle the customer feelings
- Q5. Preparation of Script
Interview Preparation Tips
Lal Gulal
Selected
(3 Questions)
- Q1. Introduction about your self
- Q2. Joining day after tomorrow
- Q3. Report in time at office
(2 Questions)
- Q1. Introduction about your self
- Q2. Joining the day after tomorrow
Customer Care Executive Interview Questions & Answers
Alldigi Tech
Anupam Pandey
posted on 12 Feb 2025
(3 Questions)
- Q1. Previous experience
- Q2. Where do u put on
- Q3. Academic qualifications and communication skills
(2 Questions)
- Q1. Interview with operations manager
- Q2. Communication and basic aptitude test
Selected
I applied via Company Website and was interviewed in Nov 2024. There were 2 interview rounds.
(5 Questions)
- Q1. Voice and non voice processing?
- Q2. Voice and non voice difference?
- Ans.
Voice involves speaking directly with customers, while non-voice involves communicating through written messages or emails.
Voice involves speaking with customers over the phone or in person
Non-voice involves communicating through written messages, emails, or chat
Voice requires good verbal communication skills, while non-voice requires good written communication skills
- Q3. What is the voice and non voice processing and it roles ?
- Ans.
Voice processing involves handling customer queries through phone calls, while non-voice processing involves handling queries through emails, chat, etc.
Voice processing involves interacting with customers over the phone
Non-voice processing involves handling customer queries through emails, chat, social media, etc.
Roles in voice processing include answering calls, providing assistance, resolving issues verbally
Roles in ...
- Q4. What about your company ?
- Q5. How to d discuss about the customer care ?
- Ans.
Discussing customer care involves addressing customer needs, resolving issues, and providing excellent service.
Listen actively to customer concerns
Empathize with the customer's situation
Offer solutions or alternatives to resolve issues
Provide clear and concise information
Follow up to ensure customer satisfaction
Non voice, voice process to customer care every customer problems can solutions him
Interview Preparation Tips
- customer care
- Sales Executive Activities
- Customer Relationship
- customer support
Call Center Executive Interview Questions & Answers
HRH Next Services
Anonymous
posted on 8 Feb 2025
Selected
I was interviewed in Jan 2025.
(5 Questions)
- Q1. Self introduction
- Q2. Communication skills
- Q3. Job orientedquestion
- Q4. Your are computer student but Why you can choose this company
- Ans.
I chose this company because of its reputation for excellent customer service and opportunities for growth in the tech industry.
I am passionate about technology and enjoy working with customers to solve their issues.
I have researched the company and believe in its values and commitment to employee development.
I see this role as a great opportunity to apply my technical skills in a customer-focused environment.
I am exci...
- Q5. How many languages you know
- Ans.
I am fluent in three languages: English, Spanish, and French.
Fluent in English, Spanish, and French
Able to communicate effectively in all three languages
Experience in multilingual customer service roles
Selected
Voice and accent round
(2 Questions)
- Q1. Can you tell me about yourself?
- Q2. What is your current salary?
(2 Questions)
- Q1. What makes you a suitable candidate for this position?
- Q2. What value do you hope to bring to this company?
Selected
I was interviewed in Jan 2025.
(2 Questions)
- Q1. What were your responsibilities in your previous job role?
- Q2. What are your salary expectations?
We need to describe a given topic in 400 words.
(2 Questions)
- Q1. What were your roles and responsibilities in your previous job?
- Q2. What are the different types of fraud and how do they differ from one another?
Optimus Global Services Interview FAQs
Tell us how to improve this page.
Interview Questions for Popular Designations
Optimus Global Services Interview Process
based on 2 interviews
Interview experience
Interview Questions from Similar Companies
Optimus Global Services Reviews and Ratings
based on 69 reviews
Rating in categories
|
Claims Associate
108
salaries
|  ₹1.6 L/yr - ₹3.8 L/yr |
|
Senior Claims Associate
32
salaries
| ₹2.4 L/yr - ₹5 L/yr |
|
Appeals Analyst
25
salaries
| ₹2 L/yr - ₹4.1 L/yr |
|
Process Associate
22
salaries
| ₹2 L/yr - ₹5 L/yr |
|
Pharmacy Benefit Analyst
16
salaries
| ₹2 L/yr - ₹3.1 L/yr |
Infosys
TCS
Wipro
HCLTech
- Home >
- Interviews >
- Optimus Global Services Interview Questions
