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Firstsource Solutions

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3.7

based on 4.5k Reviews

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Firstsource Solutions Salaries in Mumbai

based on 2.6k latest salaries
Explore Salaries by Departments
Customer Success, Service & Operations Finance & Accounting BFSI, Investments & Trading Human Resources + 6 more
Designation Avg Annual Salary Open Jobs

Customer Service Associate

0 - 4 years exp. · Mumbai (236 salaries)
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₹1 L/yr - ₹4.5 L/yr

Senior Customer Service Associate

1 - 8 years exp. · Mumbai (197 salaries)
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₹1.4 L/yr - ₹5.5 L/yr

Customer Service Executive

0 - 5 years exp. · Mumbai (153 salaries)
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₹1.4 L/yr - ₹6 L/yr

3 job openings

Senior Customer Service Executive

1 - 8 years exp. · Mumbai (107 salaries)
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₹1.9 L/yr - ₹5 L/yr

Starting your career? Discover Firstsource Solutions fresher salaries in India

Senior Associate

0 - 7 years exp. · Mumbai (90 salaries)
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₹1 L/yr - ₹7 L/yr

1 job opening

Team Lead

2 - 13 years exp. · Mumbai (80 salaries)
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₹2.1 L/yr - ₹10 L/yr

2 job openings

Senior CSA

0 - 5 years exp. · Mumbai (66 salaries)
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₹1.1 L/yr - ₹4.7 L/yr

Process Leader

5 - 17 years exp. · Mumbai (57 salaries)
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₹4.3 L/yr - ₹10 L/yr

Mortgage Underwriter

0 - 8 years exp. · Mumbai (50 salaries)
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₹2 L/yr - ₹9.8 L/yr

C.S.A

0 - 3 years exp. · Mumbai (35 salaries)
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₹0.9 L/yr - ₹3.9 L/yr

Team Lead Operations

4 - 13 years exp. · Mumbai (35 salaries)
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₹3 L/yr - ₹9 L/yr

3 job openings

Customer Care Executive

0 - 7 years exp. · Mumbai (29 salaries)
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₹1.2 L/yr - ₹3.3 L/yr

2 job openings

Back Office Executive

1 - 8 years exp. · Mumbai (29 salaries)
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₹1.3 L/yr - ₹3.5 L/yr

9 job openings

Senior Customer Service Representative

2 - 7 years exp. · Mumbai (24 salaries)
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₹2 L/yr - ₹5 L/yr

1 job opening

Operations Manager

12 - 19 years exp. · Mumbai (22 salaries)
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₹9.5 L/yr - ₹22.1 L/yr

Process Trainer

2 - 8 years exp. · Mumbai (21 salaries)
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₹2 L/yr - ₹6.7 L/yr

Associate Director

13 - 21 years exp. · Mumbai (20 salaries)
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₹24 L/yr - ₹37 L/yr

Customer Service Advisor

1 - 7 years exp. · Mumbai (19 salaries)
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₹1.8 L/yr - ₹5 L/yr

Senior Underwriter

3 - 10 years exp. · Mumbai (17 salaries)
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₹4.5 L/yr - ₹12 L/yr

Analyst Underwriter

4 - 11 years exp. · Mumbai (16 salaries)
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₹4.5 L/yr - ₹8.7 L/yr

Last Updated: 21 Feb, 2025

What people are saying about Firstsource Solutions

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a soft skills trainer
1w
New Job (Things to take care of)
Hii Folks, I'm switching my company and it's my first switch. I'm switching to MNC (Firstsource). Can you tell me what things and details I should take care of or ask before joining the company? Your suggestions are highly appreciated and required buddies!
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Salary related reviews for Firstsource Solutions

3.1

Rated by 518 employees for salary & benefits

WFM Analyst in Mumbai

Full Time

 · 

Data Science & Analytics Department

2.0
  •  posted on 10 Apr 2024
1.0
 for  Salary and Benefits

Likes

Made some good friends and that's all what I got from this company

  • Work-life balance - Good

Dislikes

...unsure with promotion and upskilling and gives vague answers if asked questions. Salary hike are next to nothing every year.

read more
  • Salary - Bad
    • +4 more

Senior CSA in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 18 Jan 2025
5.0
 for  Salary and Benefits

Likes

Salary always on time everything good.

  • Salary - Excellent
    • +2 more

Dislikes

There is no job security, team leader manager HR everyone is doing politics, if you made any mistake they will play politics and terminate from company no job security

read more
  • Job security - Bad
    • +3 more

Customer Service Associate in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Dec 2024
1.0
 for  Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

read more
  • Salary - Bad
    • +5 more

Senior Associate in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 24 Sep 2023
2.0
 for  Salary and Benefits

Likes

There are job secure but salary noo way..

  • Job security - Good

Dislikes

...n't like management.. manager are poor all they don't know how to managed work.. I don't don't know how to they have pay very less salary and growth and increment very slow.. manager are very poor... do anything but without politics you can go away ..manager bhi apni wife ko dal rahe Hain ab toh😆😆. This is all politics

read more
  • Salary - Poor
    • +4 more

Team Lead in Mumbai

Full Time

 · 

BFSI, Investments & Trading Department

4.0
  •  posted on 20 Jun 2023
4.0
 for  Salary and Benefits

Likes

First source is a good pay master.

  • Salary - Good
    • +2 more

Dislikes

Their isnt equality at work. All leaders arnt treated the same. Few leaders gets lods of benifits due to their connections with Managers and few who choose to show that reality won't be treated well. So in short u need to just follow the norms of the skillset even if it is against your ethics and values.

read more
  • Job security - Poor
    • +3 more
see more salary related reviews

Firstsource Solutions interview questions by designations

Customer Service Associate (24)Senior Associate (17)Senior Analyst (14)Customer Support Associate (10)
View all 271 interview experiences

Know more about Firstsource Solutions Mumbai

More about working at Firstsource Solutions

Firstsource Solutions Salary FAQs

How much does Firstsource Solutions pay per year?
The average Firstsource Solutions salary ranges from approximately ₹0.1 Lakh to ₹1.5 Lakh per year for a Data Entry Executive and ₹51 Lakhs to ₹61 Lakhs per year for a Vice President Technology. Salary estimates are based on 2.6k Firstsource Solutions salaries received from various employees of Firstsource Solutions. Firstsource Solutions employees rate the overall salary and benefits package 3.1/5 stars.
What is the highest salary in Firstsource Solutions?
The highest-paying job at Firstsource Solutions is a Vice President Technology with a salary of ₹51 Lakhs to ₹61 Lakhs per year. The top 10% of employees earn more than ₹7.50 lakhs per year. The top 1% earn more than a whopping ₹29.99 lakhs per year.
What is the minimum salary in Firstsource Solutions?
Minimum salary at Firstsource Solutions depends on the role you are applying for. For Customer Service Associate the minimum salary is ₹0.9 Lakh to ₹5 Lakhs per year, and for Associate the minimum salary is ₹1.5 Lakh to ₹5.3 Lakhs per year and so on.
What is the salary package for freshers in Firstsource Solutions?
The average salary at Firstsource Solutions for freshers varies from ₹1.5 Lakh to ₹2.6 Lakhs per year for Customer Service Professional and ₹8 Lakhs to ₹13 Lakhs per year for Management Trainee.
What is the notice period at Firstsource Solutions in Mumbai?
According to AmbitionBox, 35% of the Firstsource Solutions employees in Mumbai reported a notice period of 1 Month, 28% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 1.6k responses on AmbitionBox in last 2 years.

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Firstsource Solutions Mumbai Salaries by Department

Average annual salary in Firstsource Solutions , Mumbai is INRunlock blur . Salary estimates are based on 2.6k Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.

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