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Firstsource Solutions

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3.6

based on 4.6k Reviews

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Firstsource Solutions Salaries in Mumbai (Updated 2025)

based on 2.6k latest salaries
Explore Salaries by Departments
Customer Success, Service & Operations Finance & Accounting BFSI, Investments & Trading Human Resources + 6 more
Designation Avg Annual Salary Open Jobs

Customer Service Associate

0 - 4 years exp. · Mumbai (236 salaries)
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₹1 L/yr - ₹4.5 L/yr

Senior Customer Service Associate

0 - 6 years exp. · Mumbai (199 salaries)
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₹1.4 L/yr - ₹5.5 L/yr

Customer Service Executive

0 - 5 years exp. · Mumbai (157 salaries)
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₹1.5 L/yr - ₹6 L/yr

2 job openings

Senior Customer Service Executive

1 - 8 years exp. · Mumbai (116 salaries)
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₹1.9 L/yr - ₹5.1 L/yr

1 job opening
Starting your career? Discover Firstsource Solutions fresher salaries in India

Senior Associate

0 - 7 years exp. · Mumbai (89 salaries)
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₹1 L/yr - ₹7 L/yr

Team Lead

2 - 12 years exp. · Mumbai (79 salaries)
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₹2.1 L/yr - ₹10 L/yr

4 job openings

Mortgage Underwriter

0 - 10 years exp. · Mumbai (66 salaries)
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₹2 L/yr - ₹10.2 L/yr

Senior CSA

0 - 5 years exp. · Mumbai (65 salaries)
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₹1.1 L/yr - ₹5 L/yr

Process Leader

5 - 15 years exp. · Mumbai (51 salaries)
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₹4.3 L/yr - ₹9 L/yr

C.S.A

0 - 3 years exp. · Mumbai (35 salaries)
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₹0.9 L/yr - ₹3.9 L/yr

Team Lead Operations

4 - 13 years exp. · Mumbai (35 salaries)
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₹3 L/yr - ₹9 L/yr

2 job openings

Customer Care Executive

0 - 6 years exp. · Mumbai (32 salaries)
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₹1 L/yr - ₹3.8 L/yr

Back Office Executive

0 - 4 years exp. · Mumbai (30 salaries)
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₹1.3 L/yr - ₹3.5 L/yr

17 job openings

Senior Customer Service Representative

2 - 7 years exp. · Mumbai (24 salaries)
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₹2 L/yr - ₹5 L/yr

Process Trainer

2 - 8 years exp. · Mumbai (22 salaries)
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₹2 L/yr - ₹6.7 L/yr

Operations Manager

12 - 19 years exp. · Mumbai (22 salaries)
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₹9.5 L/yr - ₹22.1 L/yr

Associate Director

13 - 21 years exp. · Mumbai (21 salaries)
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₹24 L/yr - ₹37 L/yr

1 job opening

Customer Service Advisor

1 - 7 years exp. · Mumbai (19 salaries)
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₹1.8 L/yr - ₹5 L/yr

Senior Underwriter

3 - 10 years exp. · Mumbai (17 salaries)
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₹4.5 L/yr - ₹12 L/yr

Analyst Underwriter

4 - 11 years exp. · Mumbai (16 salaries)
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₹4.5 L/yr - ₹8.7 L/yr

Last Updated: 18 Mar, 2025

Top trending discussions

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Salary Discussions, Hike & Promotions
2w
an architect
Help me choose New Regime or Old Regime for my salary revision
Hi I am working as a full stack Architect (14 yeo) and Following is my CTC. Please help me calculate in hand salary and choose New or OLD regime. I have been doing Old regime till last year with a salary of 48 CTC. Now post revision it increased to 56L CTC effective March 1st. My PF alone will cover 80C Also have additional 50000 contribution in NPS My HRA is around 25K per month (300000) Health insurance for family 28000 Mom's medical expense 30000 (No personal (Have medical complications) or corporate insurance unfortunately) I have a home loan however its under construction, so not eligible yet for tax benefits
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Salary related reviews for Firstsource Solutions

3.1

Rated by 538 employees for salary & benefits

WFM Analyst in Mumbai

Full Time

 · 

Data Science & Analytics Department

2.0
  •  posted on 10 Apr 2024
1.0
 for  Salary and Benefits

Likes

Made some good friends and that's all what I got from this company

  • Work-life balance - Good

Dislikes

...unsure with promotion and upskilling and gives vague answers if asked questions. Salary hike are next to nothing every year.

read more
  • Salary - Bad
    • +4 more

Senior CSA in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 18 Jan 2025
5.0
 for  Salary and Benefits

Likes

Salary always on time everything good.

  • Salary - Excellent
    • +2 more

Dislikes

There is no job security, team leader manager HR everyone is doing politics, if you made any mistake they will play politics and terminate from company no job security

read more
  • Job security - Bad
    • +3 more

Customer Service Associate in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Dec 2024
1.0
 for  Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

read more
  • Salary - Bad
    • +5 more

Senior Associate in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 24 Sep 2023
2.0
 for  Salary and Benefits

Likes

There are job secure but salary noo way..

  • Job security - Good

Dislikes

...n't like management.. manager are poor all they don't know how to managed work.. I don't don't know how to they have pay very less salary and growth and increment very slow.. manager are very poor... do anything but without politics you can go away ..manager bhi apni wife ko dal rahe Hain ab toh😆😆. This is all politics

read more
  • Salary - Poor
    • +4 more

Team Lead in Mumbai

Full Time

 · 

BFSI, Investments & Trading Department

4.0
  •  posted on 20 Jun 2023
4.0
 for  Salary and Benefits

Likes

First source is a good pay master.

  • Salary - Good
    • +2 more

Dislikes

Their isnt equality at work. All leaders arnt treated the same. Few leaders gets lods of benifits due to their connections with Managers and few who choose to show that reality won't be treated well. So in short u need to just follow the norms of the skillset even if it is against your ethics and values.

read more
  • Job security - Poor
    • +3 more
see more salary related reviews

Firstsource Solutions interview questions by designations

Customer Service Associate (24)Senior Associate (17)Senior Analyst (14)C.S.A (10)
View all 276 interview experiences

Know more about Firstsource Solutions Mumbai

More about working at Firstsource Solutions

Firstsource Solutions Salary FAQs

How much does Firstsource Solutions pay to its employees?
The average annual salary at Firstsource Solutions varies depending on the role, experience, and location. The salary ranges for some popular designations at Firstsource Solutions, are as follows:

Customer Service Associate ₹1 Lakhs to ₹4.5 Lakhs per year
Senior Customer Service Associate ₹1.4 Lakhs to ₹5.5 Lakhs per year
Customer Service Executive ₹1.5 Lakhs to ₹6 Lakhs per year
Senior Customer Service Executive ₹1.9 Lakhs to ₹5.1 Lakhs per year

The highest-paying role, Vice President Technology, earns between ₹51 Lakhs to ₹61 Lakhs per year. The top 10% of employees earn more than ₹7.5 Lakhs per year, and the top 1% earn over ₹30 Lakhs per year. Salaries at Firstsource Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These salary estimates are based on data from 2.6k salaries submitted by Firstsource Solutions employees. Firstsource Solutions is rated 3.1 out of 5 stars by its employees on the salary and benefits parameter.

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Average annual salary in Firstsource Solutions , Mumbai is INRunlock blur . Salary estimates are based on 2.6k Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.

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