Firstsource Solutions Mumbai Customer Care Executive Salaries by 30+ Employees (Updated 2025)

0 - 7 years exp.

₹1.2 Lakh - ₹3.8 Lakhs

Salary of majority employees

At par with the average Customer Care Executive Salary in BPO Companies for 0 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Care Executive Salary 1 - 7 years exp. (11 salaries)	₹1.6 L/yr - ₹3.2 L/yr
Marketing & Communication Customer Care Executive Salary 1 - 5 years exp. (3 salaries)	₹2.2 L/yr - ₹3.3 L/yr
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Finance & Accounting Customer Care Executive Salary 4 years exp. (AmbitionBox Estimate)	₹1.6 L/yr - ₹3.3 L/yr
Sales & Business Development Customer Care Executive Salary 1 year exp. (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.7 L/yr
Administration & Facilities Customer Care Executive Salary 1 year exp. (AmbitionBox Estimate)	₹1.9 L/yr - ₹3 L/yr

Last Updated: 15 Mar 2025

Companies similar to Firstsource Solutions for Customer Care Executive in Mumbai

Firstsource Solutions Customer Care Executive Salary

0 - 7 years exp. (30 salaries)

₹1.2 L/yr - ₹3.8 L/yr

Company name	Avg Annual Salary	Open Jobs
Teleperformance Customer Care Executive Salary 0 - 6 years exp. (263 salaries)	₹0.8 L/yr - ₹5 L/yr 7% more	26 job openings
Conneqt Business Solutions Customer Care Executive Salary 0 - 6 years exp. (108 salaries)	₹1 L/yr - ₹3.5 L/yr 15% less	4 job openings
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Concentrix Corporation Customer Care Executive Salary 0 - 7 years exp. (94 salaries)	₹1.1 L/yr - ₹5.6 L/yr 12% more
Foundever Customer Care Executive Salary 0 - 6 years exp. (28 salaries)	₹1.5 L/yr - ₹4.5 L/yr 5% more	4 job openings
HGS Customer Care Executive Salary 1 - 6 years exp. (13 salaries)	₹1.2 L/yr - ₹3 L/yr 14% less
Altruist Technologies Customer Care Executive Salary 0 - 4 years exp. (13 salaries)	₹1.3 L/yr - ₹3.2 L/yr 20% less
WNS Customer Care Executive Salary 1 - 7 years exp. (11 salaries)	₹1.5 L/yr - ₹4.6 L/yr 27% more
Altruist Customer Management India Customer Care Executive Salary 1 - 4 years exp. (8 salaries)	₹1.5 L/yr - ₹2.2 L/yr 33% less

Customer Care Executive salary at Firstsource Solutions ranges between ₹1.2 Lakh to ₹3.8 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 30 latest salaries received from various employees of Firstsource Solutions.

Experience wise Firstsource Solutions Customer Care Executive salaries in Mumbai

Last Updated: 15 Mar 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2.1 L/yr - ₹2.7 L/yr
1 year (9 salaries)	₹1.8 L/yr - ₹3.8 L/yr
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2 years (5 salaries)	₹1.6 L/yr - ₹3 L/yr
3 years (4 salaries)	₹1.1 L/yr - ₹3.2 L/yr
4 years (5 salaries)	₹1.6 L/yr - ₹3.3 L/yr
5 years (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.3 L/yr
6 years (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.4 L/yr
7 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr

View all

From

Customer Care Executive

₹

Lakhs/yr

0 - 7 years exp.

Manager

₹

Lakhs/yr

3 - 18 years exp.

Customer Care Executive

0 - 7 years exp.

Quality Analyst

1 - 8 years exp.

69% hike

Team Lead

2 - 13 years exp.

33% hike

From

View 5 more levels

Customer Care Executive

0 - 7 years exp.

Deputy General Manager

9 - 21 years exp.

From

View 1 more level

Customer Care Executive

0 - 7 years exp.

Senior Quality Analyst

3 - 9 years exp.

From

Customer Care Executive

0 - 7 years exp.

Senior Customer Service Executive

1 - 8 years exp.

From

Customer Care Executive

0 - 7 years exp.

Process Trainee

9 - 9 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Salary related reviews for Firstsource Solutions

3.4

Rated by 9 employees for salary & benefits

Customer Care Executive in Mumbai

Customer Success, Service & Operations Department

2.0

• posted on 26 Sep 2020

1.0

for Salary and Benefits

Likes

PEOPLE ARE NICE AND HELPFULL BUT MANAGERS DO PARTIALITY A LOT AND TILL UR NOT CLOSE TO THEM U WILL NOT GROW.

Dislikes

CAREER GROWTH SALARY WORK LIFE AS U HAVE TO DO NIGHT FOR 3 MONTHS AND MORNING ONLY ONE MONTH.

Salary - Bad

+6 more

Customer Care Executive in Gandhinagar

Customer Care Department

5.0

• posted on 10 Jun 2021

5.0

for Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year. for your performance.

Salary - Excellent

+6 more

Customer Care Executive in Basti Bawa Khrl

Other Department

5.0

• posted on 24 Jul 2020

5.0

for Salary and Benefits

Likes

...gement is transparent.There is a huge cafeteria and gaming arcade for chilling.Company policies are good,appraisals are fair and they give good salary hike and bonus every year.

Salary - Excellent

+6 more

Dislikes

There is a lotvof politics and the management doesn't address our issues.Salary is decent but career growth is slow.There is bond of 2 years before which you cannot resign.On the job training is not given to new joinees

Customer Care Executive in Tiruchirappalli

Finance & Accounting Department

5.0

• posted on 25 Mar 2019

4.0

for Salary and Benefits

Likes

...curity is also done.inoovation in day by day well developed by evry employees... There available on compensation nd medical facilities are in.

Salary - Good

+6 more

Dislikes

Not at there to say any words.. Of my point of view

Customer Support Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 21 Mar 2025

4.0

for Salary and Benefits

Likes

Salary package is better when compared to other companies like Wipro, Cognizant, Sutherland BPO Companies

Salary - Good

Dislikes

They'll treat you like labourers, no work life balance, they not at all value their employees and no leaves even after 6 months also the leave policy is there. I not at all prefer anyone to come this side. until and unless you are in a desperate need of money or job

Skill development - Bad

+5 more

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a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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Firstsource Solutions Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at Firstsource Solutions in Mumbai?

The average salary of a Customer Care Executive at Firstsource Solutions in Mumbai typically ranges from ₹1.2 Lakhs to ₹3.8 Lakhs per year, depending on experience (from Fresher to 7 years).

The top 10% of Customer Care Executive in Mumbai at Firstsource Solutions earn more than ₹3.3 Lakhs per year, and the top 1% earn over ₹3.8 Lakhs per year. Customer Care Executive Salaries at Firstsource Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ Firstsource Solutions employees in India.

What is the estimated take home salary of a Customer Care Executive at Firstsource Solutions in Mumbai?

The estimated take-home salary of a Customer Care Executive at Firstsource Solutions in Mumbai typically ranges from ₹18,988 to ₹20,666 per month. This is based on the average salary range of ₹1.2 Lakhs to ₹3.8 Lakhs per year for employees with experience ranging from Fresher to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of Firstsource Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Care Executive at Firstsource Solutions in Mumbai?

To be a Customer Care Executive at Firstsource Solutions in Mumbai, the key skills required include:

- Customer Service
- Communication Skills
- international bpo
- voice process
- International Voice Process

These skills are highly valued at Firstsource Solutions and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Firstsource Solutions for Customer Care Executive in India?

WNS	₹1.5 Lakhs to ₹4.6 Lakhs per year
Concentrix Corporation	₹1.1 Lakhs to ₹5.6 Lakhs per year
Teleperformance	₹0.8 Lakhs to ₹5.0 Lakhs per year
Foundever	₹1.5 Lakhs to ₹4.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Firstsource Solutions, depending on the role and experience level.

What is the salary of a Customer Care Executive in companies similar to Firstsource Solutions in Mumbai?

The salary of a Customer Care Executive at companies similar to Firstsource Solutions in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

HGS	₹1.2 Lakhs to ₹3.0 Lakhs per year
Conneqt Business Solutions	₹1.0 Lakhs to ₹3.5 Lakhs per year
Altruist Technologies	₹1.3 Lakhs to ₹3.2 Lakhs per year
Altruist Customer Management India	₹1.5 Lakhs to ₹2.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Executive at Firstsource Solutions in Mumbai?

The salary growth for a Customer Care Executive at Firstsource Solutions in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive in Mumbai can expect the following growth trajectory at Firstsource Solutions:

Experience	Average Salary Range
Fresher	₹2.1 Lakhs to ₹2.7 Lakhs per year
1 year	₹1.8 Lakhs to ₹3.8 Lakhs per year
2 years	₹1.6 Lakhs to ₹3.0 Lakhs per year
3 years	₹1.1 Lakhs to ₹3.2 Lakhs per year

and so on.

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Firstsource Solutions Customer Care Executive Salaries in Mumbai

Firstsource Solutions Customer Care Executive salary in Mumbai ranges between ₹1.2 Lakh to ₹3.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 30 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.