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Firstsource Solutions Customer Care Executive salaries in Mumbai (Updated 2025)

Annual salary range
0 - 7 years exp.
₹1.2 Lakh - ₹3.8 Lakhs
Salary of majority employees
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At par with the average Customer Care Executive Salary in BPO Companies for 0 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Care Executive Salary
1 - 7 years exp. (11 salaries)
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₹1.6 L/yr - ₹3.2 L/yr

Marketing & Communication
Customer Care Executive Salary
1 - 5 years exp. (3 salaries)
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₹2.2 L/yr - ₹3.3 L/yr

Finance & Accounting
Customer Care Executive Salary
4 years exp. (AmbitionBox Estimate)
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₹1.6 L/yr - ₹3.3 L/yr

Sales & Business Development
Customer Care Executive Salary
1 year exp. (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.7 L/yr

Administration & Facilities
Customer Care Executive Salary
1 year exp. (AmbitionBox Estimate)
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₹1.9 L/yr - ₹3 L/yr

Last Updated: 15 Mar 2025

Companies similar to Firstsource Solutions for Customer Care Executive in Mumbai

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Firstsource Solutions Customer Care Executive Salary

0 - 7 years exp. (30 salaries)

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₹1.2 L/yr - ₹3.8 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Teleperformance Customer Care Executive Salary

0 - 6 years exp. (263 salaries)

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₹0.8 L/yr - ₹5 L/yr

arrow icon 7% more
26 job openings
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₹1 L/yr - ₹3.5 L/yr

arrow icon 15% less
4 job openings
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₹1.1 L/yr - ₹5.6 L/yr

arrow icon 12% more
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Foundever Customer Care Executive Salary

0 - 6 years exp. (28 salaries)

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₹1.5 L/yr - ₹4.5 L/yr

arrow icon 5% more
4 job openings
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HGS Customer Care Executive Salary

1 - 6 years exp. (13 salaries)

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₹1.2 L/yr - ₹3 L/yr

arrow icon 14% less
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₹1.3 L/yr - ₹3.2 L/yr

arrow icon 20% less
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WNS Customer Care Executive Salary

1 - 7 years exp. (11 salaries)

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₹1.5 L/yr - ₹4.6 L/yr

arrow icon 27% more
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₹1.5 L/yr - ₹2.2 L/yr

arrow icon 33% less
Customer Care Executive salary at Firstsource Solutions ranges between ₹1.2 Lakh to ₹3.8 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 30 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Customer Care Executive in Mumbai

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6 years exp.
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1 year exp.
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Experience wise Firstsource Solutions Customer Care Executive salaries in Mumbai

Last Updated: 15 Mar 2025

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹2.1 L/yr - ₹2.7 L/yr
1 year  (9 salaries)

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₹1.8 L/yr - ₹3.8 L/yr
2 years  (5 salaries)

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₹1.6 L/yr - ₹3 L/yr
3 years  (4 salaries)

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₹1.1 L/yr - ₹3.2 L/yr
4 years  (5 salaries)

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₹1.6 L/yr - ₹3.3 L/yr
View all
Firstsource Solutions Customer Care Executive Salary and Career Growth

From

To

Customer Care Executive

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0 - 7 years exp.

Manager

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3 - 18 years exp.

Customer Care Executive

0 - 7 years exp.
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Quality Analyst

1 - 8 years exp.
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arrow icon 69% hike

Team Lead

2 - 13 years exp.
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arrow icon 33% hike

From

To

Customer Care Executive

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0 - 7 years exp.

Deputy General Manager

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9 - 21 years exp.

From

To

Customer Care Executive

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0 - 7 years exp.

Senior Quality Analyst

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3 - 9 years exp.

From

To

Customer Care Executive

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0 - 7 years exp.

Senior Customer Service Executive

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1 - 8 years exp.

From

To

Customer Care Executive

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0 - 7 years exp.

Process Trainee

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9 - 9 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Firstsource Solutions

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₹1 L/yr - ₹4.5 L/yr
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₹1.5 L/yr - ₹6 L/yr
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₹1.85 L/yr - ₹5.1 L/yr
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₹2 L/yr - ₹4.5 L/yr
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₹1.9 L/yr - ₹3.5 L/yr
Sales Executive Salary
(10 salaries)
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₹1.92 L/yr - ₹3.05 L/yr
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₹2 L/yr - ₹4.8 L/yr
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₹1.9 L/yr - ₹2.28 L/yr

Top skills at Firstsource Solutions for Customer Care Executive

Customer Service Communication Skills international bpo voice process International Voice Process customer care customer support bpo English Customer Service International Voice Process Communication Skills Customer Handling Inbound Calls Hindi

Salary related reviews for Firstsource Solutions

3.4

Rated by 9 employees for salary & benefits

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Sep 2020

1.0
 for  Salary and Benefits

Likes

PEOPLE ARE NICE AND HELPFULL BUT MANAGERS DO PARTIALITY A LOT AND TILL UR NOT CLOSE TO THEM U WILL NOT GROW.

Dislikes

CAREER GROWTH SALARY WORK LIFE AS U HAVE TO DO NIGHT FOR 3 MONTHS AND MORNING ONLY ONE MONTH.

read more
  • Salary - Bad
  • +6 more

Customer Care Department

5.0
  •  posted on 10 Jun 2021

5.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year. for your performance.

read more
  • Salary - Excellent
  • +6 more

Other Department

5.0
  •  posted on 24 Jul 2020

5.0
 for  Salary and Benefits

Likes

...gement is transparent.There is a huge cafeteria and gaming arcade for chilling.Company policies are good,appraisals are fair and they give good salary hike and bonus every year.

read more
  • Salary - Excellent
  • +6 more

Dislikes

There is a lotvof politics and the management doesn't address our issues.Salary is decent but career growth is slow.There is bond of 2 years before which you cannot resign.On the job training is not given to new joinees

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Finance & Accounting Department

5.0
  •  posted on 25 Mar 2019

4.0
 for  Salary and Benefits

Likes

...curity is also done.inoovation in day by day well developed by evry employees... There available on compensation nd medical facilities are in.

read more
  • Salary - Good
  • +6 more

Dislikes

Not at there to say any words.. Of my point of view

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 21 Mar 2025

4.0
 for  Salary and Benefits

Likes

Salary package is better when compared to other companies like Wipro, Cognizant, Sutherland BPO Companies

read more
  • Salary - Good

Dislikes

They'll treat you like labourers, no work life balance, they not at all value their employees and no leaves even after 6 months also the leave policy is there. I not at all prefer anyone to come this side. until and unless you are in a desperate need of money or job

read more
  • Skill development - Bad
  • +5 more
see more salary related reviews

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Firstsource Solutions Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at Firstsource Solutions in Mumbai?
The average salary of a Customer Care Executive at Firstsource Solutions in Mumbai typically ranges from ₹1.2 Lakhs to ₹3.8 Lakhs per year, depending on experience (from Fresher to 7 years).

The top 10% of Customer Care Executive in Mumbai at Firstsource Solutions earn more than ₹3.3 Lakhs per year, and the top 1% earn over ₹3.8 Lakhs per year. Customer Care Executive Salaries at Firstsource Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ Firstsource Solutions employees in India.
What is the estimated take home salary of a Customer Care Executive at Firstsource Solutions in Mumbai?
The estimated take-home salary of a Customer Care Executive at Firstsource Solutions in Mumbai typically ranges from ₹18,988 to ₹20,666 per month. This is based on the average salary range of ₹1.2 Lakhs to ₹3.8 Lakhs per year for employees with experience ranging from Fresher to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of Firstsource Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Care Executive at Firstsource Solutions in Mumbai?
To be a Customer Care Executive at Firstsource Solutions in Mumbai, the key skills required include:

  • - Customer Service
  • - Communication Skills
  • - international bpo
  • - voice process
  • - International Voice Process

These skills are highly valued at Firstsource Solutions and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Firstsource Solutions for Customer Care Executive in India?
WNS ₹1.5 Lakhs to ₹4.6 Lakhs per year
Concentrix Corporation ₹1.1 Lakhs to ₹5.6 Lakhs per year
Teleperformance ₹0.8 Lakhs to ₹5.0 Lakhs per year
Foundever ₹1.5 Lakhs to ₹4.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Firstsource Solutions, depending on the role and experience level.
What is the salary of a Customer Care Executive in companies similar to Firstsource Solutions in Mumbai?
The salary of a Customer Care Executive at companies similar to Firstsource Solutions in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

HGS ₹1.2 Lakhs to ₹3.0 Lakhs per year
Conneqt Business Solutions ₹1.0 Lakhs to ₹3.5 Lakhs per year
Altruist Technologies ₹1.3 Lakhs to ₹3.2 Lakhs per year
Altruist Customer Management India ₹1.5 Lakhs to ₹2.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Care Executive at Firstsource Solutions in Mumbai?
The salary growth for a Customer Care Executive at Firstsource Solutions in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive in Mumbai can expect the following growth trajectory at Firstsource Solutions:

Experience Average Salary Range
Fresher ₹2.1 Lakhs to ₹2.7 Lakhs per year
1 year ₹1.8 Lakhs to ₹3.8 Lakhs per year
2 years ₹1.6 Lakhs to ₹3.0 Lakhs per year
3 years ₹1.1 Lakhs to ₹3.2 Lakhs per year
and so on.

Tell us how to improve this page.

Firstsource Solutions Customer Care Executive salary in Mumbai ranges between ₹1.2 Lakh to ₹3.8 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 30 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.