Designation
Experience
Location
Customer Success, Service & Operations
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The company ensures comprehensive training for its agents, equipping them with the necessary skills and knowledge before they step into the process.
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| Designation | Avg Annual Salary | Open Jobs |
|---|---|---|
Senior Analyst 1 -
10
years
exp.
(882
salaries) |  ₹2 L/yr - ₹7.4 L/yr | |
Analyst 1 -
8
years
exp.
(606
salaries) | ₹2.1 L/yr - ₹6 L/yr | |
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| ||
Senior Customer Service Associate 1 -
8
years
exp.
(599
salaries) | ₹1.2 L/yr - ₹5.5 L/yr | |
Customer Service Associate 0 -
4
years
exp.
(597
salaries) | ₹1 L/yr - ₹5 L/yr | |
| Starting your career? Discover Firstsource Solutions fresher salaries in India | ||
Senior Associate 0 -
7
years
exp.
(416
salaries) | ₹1 L/yr - ₹6.9 L/yr | |
Team Lead 2 -
13
years
exp.
(325
salaries) | ₹1.6 L/yr - ₹9.5 L/yr | 1 job opening |
Customer Service Executive 0 -
5
years
exp.
(198
salaries) | ₹1.2 L/yr - ₹6 L/yr | 3 job openings |
Senior CSA 0 -
5
years
exp.
(179
salaries) | ₹1 L/yr - ₹5 L/yr | |
Senior Customer Service Executive 1 -
7
years
exp.
(161
salaries) | ₹1.3 L/yr - ₹6 L/yr | |
Team Lead Operations 4 -
13
years
exp.
(150
salaries) | ₹2 L/yr - ₹9.7 L/yr | 1 job opening |
Process Leader 5 -
15
years
exp.
(132
salaries) | ₹2.6 L/yr - ₹9.3 L/yr | |
C.S.A 0 -
3
years
exp.
(120
salaries) | ₹0.7 L/yr - ₹6 L/yr | 1 job opening |
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| ||
Customer Support Associate 0 -
5
years
exp.
(117
salaries) | ₹1.5 L/yr - ₹4.2 L/yr | 6 job openings |
Process Associate 0 -
5
years
exp.
(110
salaries) | ₹1.3 L/yr - ₹5.5 L/yr | |
Senior Customer Support Associate 1 -
7
years
exp.
(108
salaries) | ₹1.5 L/yr - ₹4.2 L/yr | |
Customer Support Executive 0 -
4
years
exp.
(99
salaries) | ₹1.5 L/yr - ₹4.5 L/yr | 3 job openings |
Customer Care Executive 0 -
6
years
exp.
(87
salaries) | ₹0.8 L/yr - ₹5 L/yr | 4 job openings |
Process Analyst 1 -
5
years
exp.
(61
salaries) | ₹2.4 L/yr - ₹5.2 L/yr | |
Senior Process Associate 1 -
5
years
exp.
(59
salaries) | ₹1.8 L/yr - ₹5.3 L/yr | |
Operations Manager 12 -
19
years
exp.
(56
salaries) | ₹7 L/yr - ₹23 L/yr | |
Last Updated: 17 Jan, 2025
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2w (edited)
a social media specialist
Salary Expectations
I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards.
I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high.
What should be the ideal salary expectation for someone with my experience in the current market?
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Firstsource Solutions Salary FAQs
How much does Firstsource Solutions pay per year?
The average Firstsource Solutions salary ranges from approximately ₹0.2 Lakh to ₹2 Lakhs per year for a BMS Operator and ₹43 Lakhs to ₹71.4 Lakhs per year for a Vice President. Salary estimates are based on 7.9k Firstsource Solutions salaries received from various employees of Firstsource Solutions. Firstsource Solutions employees rate the overall salary and benefits package 3.3/5 stars.
What is the highest salary in Firstsource Solutions?
The highest-paying job at Firstsource Solutions is a Vice President with a salary of ₹43 Lakhs to ₹71.4 Lakhs per year. The top 10% of employees earn more than ₹7.49 lakhs per year. The top 1% earn more than a whopping ₹29.42 lakhs per year.
What is the minimum salary in Firstsource Solutions?
Minimum salary at Firstsource Solutions depends on the role you are applying for. For Customer Service Associate the minimum salary is ₹0.9 Lakh to ₹5 Lakhs per year, and for Associate the minimum salary is ₹1.3 Lakh to ₹5.3 Lakhs per year and so on.
What is the salary package for freshers in Firstsource Solutions?
The average salary at Firstsource Solutions for freshers varies from ₹0.6 Lakh to ₹5 Lakhs per year for Call Center Executive and ₹8 Lakhs to ₹13 Lakhs per year for Management Trainee.
What is the notice period at Firstsource Solutions in Customer Success, Service & Operations Department?
According to AmbitionBox, 38% of the Firstsource Solutions employees in Customer Success, Service & Operations Department reported a notice period of 15 days or less, 28% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 4.9k responses on AmbitionBox in last 2 years.
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Firstsource Solutions Customer Success, Service & Operations Salaries by Location
- Firstsource Solutions Customer Success, Service & Operations Department salaries in Bangalore / Bengaluru
- Firstsource Solutions Customer Success, Service & Operations Department salaries in Chennai
- Firstsource Solutions Customer Success, Service & Operations Department salaries in Mumbai
- Firstsource Solutions Customer Success, Service & Operations Department salaries in Hyderabad / Secunderabad
- Firstsource Solutions Customer Success, Service & Operations Department salaries in Coimbatore
- Firstsource Solutions Customer Success, Service & Operations Department salaries in Tiruchirappalli
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Average annual salary
in Customer Success, Service & Operations department at
Firstsource Solutions
is
INR
.
Salary estimates are based on
7.9k
Firstsource Solutions latest salaries received from various employees of
Firstsource Solutions.
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