WNS Ticketing Agent Reviews

Likes

Despite of micro management and bias behaviour of managers HR people connect with employees and ask for feedback hear from both sides

Dislikes

Micro management, Manager' Bias behaviour, partiality with teams, lower increament, lower chances of getting promotion due to manager bias behaviour,less opportunities to get chance for abroad travel or transition

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Selfish Company. Very minimum Salary hike. Pathetic transport. They pick up and drop employees like dogs. They treat employees as money making machines for them. Promotions goes to those who doesn't work.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Less toxic culture also it depends on team lead and manager in the process

Dislikes

Actually the biggest thing in company is if you don't negotiate properly you're going to end up getting lesser salary than previous company, Actually done survey with my colleagues and my friends who work over there all of them told that we get lesser salary than previous company

Work Details

Work policy: After probation period you can get WFH for atleast 4 months after that it depends on your work, quality and in the hands of managers

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It was a very bad experience apart from the product that i was interested in everything was bad from management to work life balance

Dislikes

Everything about that organisation

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Worst

Dislikes

Worst environment of company, management, salary not good for deserving employees, favouritism in promotion, toxic environment, work pressure, no proper training material to deliver new joiners.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I work as a travel advisor. And this is really a smooth process. What I like most about wns is supervisor and manager's behaviour. Managers and supervisors are really nice to everyone that's the only thing one can appreciate about WNS.

Dislikes

There is no both side cab available. Just one side cab facility which you will get in return. But even if you have cab facility you have to wait for it for one hour after shift end, you ll b standing with other employees in waiting list. No job security at all, process may ramped down and time and despite that you won't get bench period. Canteen workers are rude that even they can't give u juts a spoon if u ll ask for. This company is overall just a show off. And most imp thing, there is no wfh not even you are on bed that means u have to come and if you take a leave that ll be considered an unplanned leave in whatever case. Second imp thing: you ll work on 50s generation fixed system like cpu monitor where somewhere mouse is not working somewhere keyboard is not working but you have to work. There is no laptop facility. If you loose any ur belongings here even if on ur own desk no action ll be taken towards it. You won't be paid exact amount what you have got in offer letter. Conclusion : this is a rubbish organisation except supervisors behaviour....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Actually I don’t like anything about it.

Dislikes

Actually there is so much politics in WNS specifically manager doesn’t know how to behave and always do nonsense talk. There behaviour with employees is worst.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing is there to like

Dislikes

Worst Management in all over BPO sector. No upraisal and increments. Manager treats everyone according to his mood and removes his frustration on employees. Also he is more biased towards female employees and flirts with them.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Good working culture.

Dislikes

Increments are terrible. Zero finanacial growth. I got 1% increments on my promotion.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work pressures are ok ok. A month in a whole year is what would be high pressure enviroment. Otherwise it's chill Job security is very high but problem with that is that even those not performing keep sailing thus making me feel performance is not very valued

Dislikes

Salary is quite low. There is hardly any skill development from the company.. its like throw them in the water and hope they swim. So all skill development will come if you take initiatives

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Flexible schedule. Work life balance.

Dislikes

False promises, wrong hiring, leadership not keeping their commitments and retaining stating that they will match salary and never matching it once you take back papers.

Work Details

Work policy: other

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Dont join here Worst work culture And worst management... I have worked for 3 years here but no hikes no recognitions... Pure office politics

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Here’s an example of an average/poor review for someone who worked with WNS for 12 years: --- Review: While their long tenure at WNS demonstrates loyalty and commitment, their overall performance during this time was average. They met basic expectations but showed limited initiative in taking on additional responsibilities or driving innovation. Growth in key skills and adaptability to new challenges seemed slower than expected, which impacted their ability to consistently deliver high-quality outcomes. There is room for improvement in proactiveness, strategic thinking, and leadership capabilities....Read More

Dislikes

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

WNS is a great opportunity for freshers, especially for women, as they offer safe home drop services during night shifts. This makes it a reliable and convenient choice for those looking to start their career with added safety and support.

Dislikes

While WNS offers home drop services for women during night shifts, it's important to note that this service is not extended to male employees. Additionally, promotions and salary increments are not up to expectations, and there are concerns regarding office politics and a lack of support from upper management.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing, Many other BPOs are there which is far better than WNS.

Dislikes

Too much of office politics. Group Manager, General Manager to safeguard themselves will ruin employees career.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary on time and one side cab drop

Dislikes

One side cab drop, not much salary, penny appraisals, less opportunity for promotions instead they do designation change so they don't have to increase salary, no meal or meal voucher.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.