WNS Senior Customer Associate Reviews

Likes

Payout is fine at wns they can provide upto 4-5 LPA to freshers

Dislikes

Management and HR behaviour HR team never coprates with their employees even they don't solve your sallery issue

Work Details

Work policy: other

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I don’t see any good activity regarding to my work and life balance.

Dislikes

There is to much favouritism and all manager do partiality. If someone raise that concern to higher management then that on will target to make it out from the company

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Flexible schedule. Work life balance.

Dislikes

False promises, wrong hiring, leadership not keeping their commitments and retaining stating that they will match salary and never matching it once you take back papers.

Work Details

Work policy: other

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Dont join here Worst work culture And worst management... I have worked for 3 years here but no hikes no recognitions... Pure office politics

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Despite of micro management and bias behaviour of managers HR people connect with employees and ask for feedback hear from both sides

Dislikes

Micro management, Manager' Bias behaviour, partiality with teams, lower increament, lower chances of getting promotion due to manager bias behaviour,less opportunities to get chance for abroad travel or transition

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Selfish Company. Very minimum Salary hike. Pathetic transport. They pick up and drop employees like dogs. They treat employees as money making machines for them. Promotions goes to those who doesn't work.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary on time and one side cab drop

Dislikes

One side cab drop, not much salary, penny appraisals, less opportunity for promotions instead they do designation change so they don't have to increase salary, no meal or meal voucher.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Not that much pressure of work, so that employees can easily plan their leave and maintain a good work life balance.

Dislikes

Policies are not framed properly, they update the policies very frequently. Nothing is systematic if you need some information you will have to find it at your own. HR team very inactive and even they don't know about most of the policies.

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

Nothing. Bad place to work don't ever go to Shriniketan location if they tell you to join there.

Dislikes

Everything, management managers, HR, and people like Randir Chumal And Bhogesh khale behave like they own the place.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing. Its the worst company ever to work with

Dislikes

You will be begging for your promotions and mostly will be given promotions after 5 years. Don't expect any Annual appraisal they will give 1-2%. Plus 20% of your salary is variable pay. And they mostly freeze variable pay. They will never ever spend a single penny on your trainings.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

2 days Week off , got an opportunity to grow with organization, no sir or madam culture, no Senior or Junior culture, no fix leaves that means we can utilize RH as per our requirements.

Dislikes

Salary increment percentage is low, late promotion, high employee turnover, late replacement or refill or backfilling of employee which creates work load on existing employees, struggle to approve long leaves.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Dislikes

There is no culture or ethics they follow. It’s not like so much of work there. The management is worst there. They firmly believe in micro management. For example you joined as a people manager, then you are expected to follow a bossy culture within your subordinates. That is the primary requirement here. I would not suggest my worst enemy to join that environment. And I was not part of operations and I was in senior management....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good working culture.

Dislikes

Increments are terrible. Zero finanacial growth. I got 1% increments on my promotion.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work pressures are ok ok. A month in a whole year is what would be high pressure enviroment. Otherwise it's chill Job security is very high but problem with that is that even those not performing keep sailing thus making me feel performance is not very valued

Dislikes

Salary is quite low. There is hardly any skill development from the company.. its like throw them in the water and hope they swim. So all skill development will come if you take initiatives

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I dont like anything here, It’s not more like a corporate company.Its like a school.The management doesn’t know how to speak and get work. They always shout at us even if you are a good performer.They are like they are serving their client at their best by treating their employees worst

Dislikes

No work life balance and no salary and promotions for 3 years. they would force us to work 12 hours and even on saturdays too without any compensation

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

Here’s an example of an average/poor review for someone who worked with WNS for 12 years: --- Review: While their long tenure at WNS demonstrates loyalty and commitment, their overall performance during this time was average. They met basic expectations but showed limited initiative in taking on additional responsibilities or driving innovation. Growth in key skills and adaptability to new challenges seemed slower than expected, which impacted their ability to consistently deliver high-quality outcomes. There is room for improvement in proactiveness, strategic thinking, and leadership capabilities....Read More

Dislikes

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.