WNS Customer Support Reviews

Likes

Not that much pressure of work, so that employees can easily plan their leave and maintain a good work life balance.

Dislikes

Policies are not framed properly, they update the policies very frequently. Nothing is systematic if you need some information you will have to find it at your own. HR team very inactive and even they don't know about most of the policies.

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

Less toxic culture also it depends on team lead and manager in the process

Dislikes

Actually the biggest thing in company is if you don't negotiate properly you're going to end up getting lesser salary than previous company, Actually done survey with my colleagues and my friends who work over there all of them told that we get lesser salary than previous company

Work Details

Work policy: After probation period you can get WFH for atleast 4 months after that it depends on your work, quality and in the hands of managers

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing good to like.

Dislikes

Bet less package offered to new joiners and also to experienced employees. Even promotion is like a dry promotion where there is no increase in package but designation is increased.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Few Team members are good, I met good people as well

Dislikes

From last year in the new process, i experienced Partiality,Not Employee Friendly, Management is not good, no support from the manager

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Every is excellent except salary increment and perks. You work everything outside your role also ib the same salary without and perks. At the time of increment you will be treated same as other and only 2, 3 % hike that also with Variable pay.

Dislikes

Salary structure

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

Worst management they are not supporting those who are not favourite

Dislikes

I have a leave in my kitty and my marriage was on 24th of November. They are not approved single leave all my leave counted under UPL. And I am chasing my leave since 4 months already advance notification I have provided. They provided leave only girl and those who are favourite of managements.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

It was a very bad experience apart from the product that i was interested in everything was bad from management to work life balance

Dislikes

Everything about that organisation

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

That they gives you A Job security.

Dislikes

There is no proper appraisal system in place, and yearly performance ratings are not being provided according to performance. The knowledge of Deputy Managers regarding the process is not being evaluated. HR is not acting as a neutral party; instead, they seem to favor the Managers. HR does not respond to the agents' concerns and often ignores them.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

There is one HR in Pune, Maharashtra which make fun of candidates. Her name is SUFIA KHAN and she makes fake promises and tell candidates "congratulations, you are selected and please share your documents over mail" and when I share the documents she disappears for around 15 days and then I call the person who took the interview from anonymous number then he tells we have already asked the HR to hold the application. This kind of culture is not expected by the company like WNS. If you don't want to go ahead with the candidate then tell them and don't make fake promises and hopes. This is so Unprofessional Mrs. SUFIA KHAN. Please don't do this again with other candidate. The person feel so heart broken. The interviewer called me personally and told me that he will ask the HR to give offer letter, But the HR and the interviewer disappears....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Everything, i just cant express my gratitude towards this company , I was working at Magarpatta Pune office My Hr Swati Thakur , my Senior Management and group manager Mukesh Oza one of the best person i have ever seen. Thank you WNS for everything you gave me. I would like to appreciate Transport/ facility/Cafeteria services as well.

Dislikes

No chance of any dislikes

Likes

WFH option

Dislikes

Not providing internet bill reimbursement and provided dongal also not works properly. IT and management team are not approachable to employees and worst work management, they call on WhatsApp call and dominate there employees in terms of Brodband connection work production and Training period. Indirectly they treat employee like slavery unprofessionalism.

Likes

Environment is very good. Peoples are supportive.

Dislikes

I am facing some issue. Like canteen and also odd shift suddenly changed then we will typically manage yourself.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Commercial, legal and compliance savviness given that majority of leadership comes from a chartered accounting background. Consistent strong financial performance, especially the margins is a testimony to this strength. Convenient for Maharashtra based employees as this is one of the few reputed BPM industries in this part of India.

Dislikes

Top few includes, extremely personality driven culture, increment and growth concerns for majority of the folks due to a very margin oriented approach combined with a weak positioning with the clients in some of the verticals. High vintage of majority of senior leadership driving more of fixed way of thinking. Relatively high level of politics and blame games. Over regulated environment.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

nothing, bad decision to join this company bad management

Dislikes

bossy culture, bad hygiene no transport use metro and shuttle, hospital food, paid parking and workload no work from home

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Team bonding, extra-curricular activity, employer-employee transparency.

Dislikes

HIRING services, training, transport, infrastructure, IT service, app management.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

One of the worst companies a person can work in. Worst seniors, worst managers, they can literally go to such low levels for the sake of money. They don't even give you comp offs after making you work on those days. The company is filled with cheap blood sucking parasites. The managers are very cheap here. The company is filled with Tamilians who have somehow passed their graduation.

Dislikes

One of the worst companies a person can work in. Worst seniors, worst managers, they can literally go to such low levels for the sake of money. They don't even give you comp offs after making you work on those days. The company is filled with Tamilians who have somehow passed their graduation.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.