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WNS

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3.4

based on 12k Reviews

Video summary

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WNS Customer Care Executive Gurgaon / Gurugram Reviews

Updated 17 Jun, 2024

Overall Rating

2.5/5

based on 7 reviews

Rating distribution

2 (28.6%)

1 (14.3%)

2 (28.6%)

Category Ratings

2.9

Skill development

2.8

Company culture

2.8

Job security

2.8

Work satisfaction

2.4

Promotions

2.3

Work-life balance

2.2

Salary

What employees say about WNS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

67% employees reported

Flexible timing

50% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

1.3

Rated by Women

3 reviews

3.7

Rated by Men

4 reviews

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7 reviews found

Sort by: Popular

Customer Care Executive in Gurgaon / Gurugram

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Jun 2024

Likes

Nothing

Dislikes

This company is the worst of all the companies I have worked it. It’s 75 days and yet they have not given me my f&f whenever you ask them they give excuse upon excuse and it’s a torture. I have been mentally stressed and anxious because of the way they are dealing with this. There is no care in the world for treating employees needsand who takes so long to process f&f. First they said they are transitioning a system them 3 weeks ago they said u will get it in 15 days and now that has also passed and they are saying that they need time to look into it. PATHETIC!!!!!!...Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Care Executive in Gurgaon / Gurugram

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 12 May 2024

Likes

SALARY ON TIME .

Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

THE LEAVES PLANNER IS 1.5 MONTH

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

What people are saying about WNS

View All

a senior associate

Offer Letter

Hi Folks, I am Working in capgemini and getting 4.2LPA with variable. Holding 3 offers for RTR profile with having 3 YOE. 1. WNS Sr. Associate -5.5 + 52K variable (WFO 5days) 2. Genpact MT- 5.5 + 10% Bonus (WFO or Hybrid) 3. Quattro Sr. Accountant - 6.6 Fixed (Remotely) Which one should I choose?

Got a question about WNS?

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Customer Care Executive in Gurgaon / Gurugram

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 22 Jul 2023

Likes

Good company but 24 hour shift changes every month. Work culture is average .

Skill development - Good
Job security - Excellent

Dislikes

Not good support Bad appraisal

Salary - Poor
Promotions - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Gurgaon / Gurugram

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 27 May 2023

Likes

Never ever join this company let me tell you. They will provide you cabs at night with guard and sometimes no guard. Also their guards are always sleepy and argue

Dislikes

Worst culture

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Care Executive in Gurgaon / Gurugram

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Jul 2023

Likes

Nothing apart from the salary package

Salary - Good

Dislikes

One of the worst companies I have ever worked in. There is no job security. They fire pp like hell. There are firings every week in our process. They don't train you properly & then expect great results without any support. Their HR is also not transparent. Would never suggest anyone to join this place.

Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

1.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 11 Oct 2018

Likes

Overall it was a good experience but lack of trainers and learning

Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Transport and operation management

Skill development - Bad
Promotions - Poor

Work Details

Travel

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Apr 2022

Likes

Satisfaction good environment good culture

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Work Details

Work days: Monday to Friday (Flexible Timings)

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WNS Customer Care Executive Reviews by Locations

WNS Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 WNS reviews submitted by WNS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you. 67% of employees reported the working days at WN...Read more