Wipro Senior Customer Service Representative Reviews
based on 15 reviews
Updated 2 Nov, 2024
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
4.0
Job Security
3.5
Work Satisfaction
3.4
Work-Life balance
3.3
Company culture
3.3
Skill development
2.9
Promotions/Appraisal
2.9
Salary & Benefits
Wipro is rated
3.6 out of 5 stars on
AmbitionBox, based on 15 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Wipro is rated
3.6 out of 5 stars on
AmbitionBox, based on 15 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Wipro Senior Customer Service Representative Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
15 reviews found
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Popular
Senior Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Dec 2024
Likes
I loved the work culture, enviornment and people who are working there. The management was amazing. My managers and colleagues were just amazing and my team was a like a family to me.
Dislikes
There's only thing that can be better in my opinion and that's the salary. They could do better with the pay
Senior Customer Service Representative in
New Delhi
Senior Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Life Insurance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Sep 2023
Likes
Job security and working here you xan learn many things
Dislikes
No free food
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Representative in
New Delhi
Full Time
·
CSR & Sustainability Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 12 Apr 2024
Likes
I love the working environment
Dislikes
I dislike the maintenance
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Noida
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 23 Aug 2023
Likes
Skill development
Dislikes
Appraisal and Promotions
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 25 Feb 2023
Likes
Mulitple Opportunities to grow, year on year promotion but the responsibilities teach us a sense of time management and patience over time.
Dislikes
Political Environment or rather i'd say toxic.You need to be very careful of what you say and where, because eventually everyone would know if even a single person knows your business.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Senior Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Senior Customer service representative Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 21 Aug 2022
Likes
Nothing
Dislikes
There no balance of work and personal matter. People hold personal grudes and act against you
Senior Customer Service Representative in
Hyderabad / Secunderabad
Part Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Nov 2024
Likes
work culture
Dislikes
lop is bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
People also ask about Wipro's Senior Customer Service Representatives
How is Wipro to work for?
Wipro is rated 3.6 out of 5, based on 15 reviews by employees on AmbitionBox.
Wipro is known for Job Security which is rated at the top and given a rating of 4.0. However, Salary & Benefits is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Wipro read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Wipro?
According to AmbitionBox ratings, Wipro employees rate its salary and benefits as 2.9 out of 5. You can know more about Wipro Salaries at AmbitionBox
How is the work culture at Wipro?
Work culture is rated 3.3 at Wipro by 15 employees. While job security is rated 4.0 and work-life balance is rated 3.4 at Wipro. Read detailed reviews by employees of Wipro on AmbitionBox.
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Wipro Senior Customer Service Representative Reviews by Locations