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3.7

based on 50.4k Reviews

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Wipro Customer Service Representative Reviews

based on 87 reviews
Updated 18 Dec, 2024

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.8

Job Security

3.7

Skill development

3.7

Company culture

3.5

Work-Life balance

3.2

Work Satisfaction

3.0

Salary & Benefits

2.9

Promotions/Appraisal

Top Mentions in Wipro Customer Service Representative Reviews

87 reviews found

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Customer Service Representative Jobs at Wipro

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People also ask about Wipro's Customer Service Representatives

How is Wipro to work for?
Wipro is rated 3.5 out of 5, based on 87 reviews by employees on AmbitionBox. Wipro is known for Job Security which is rated at the top and given a rating of 3.8. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Wipro read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Wipro?
According to AmbitionBox ratings, Wipro employees rate its salary and benefits as 3.0 out of 5. You can know more about Wipro Salaries at AmbitionBox
How is the work culture at Wipro?
Work culture is rated 3.7 at Wipro by 87 employees. While job security is rated 3.8 and work-life balance is rated 3.5 at Wipro. Read detailed reviews by employees of Wipro on AmbitionBox.
Is work from home available in Wipro?
According to AmbitionBox, 6% Wipro employees work from home permanently, 6% work from office 3 days/week, and 6% work from office 2 days/week (based on 16 AmbitionBox reviews in last 6 months).

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Work Policy for Wipro Customer Service Representative

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Workplace policy may vary based on Department, Designation and Location.

based on 16 reviews in last 6 months

Work from office

Work from office

82%
Hybrid

Hybrid

12%

2 days/week from office

6%

3 days/week from office

6%

Permanent work from home

Permanent work from home

6%

Gender Based Ratings for Wipro Customer Service Representative

based on 84 reviews
3.4
Rated by 33 Women

Rated 3.6 for Skill Development and 3.6 for Work-Life Balance

women
3.6
Rated by 51 Men

Rated 4.0 for Job Security and 3.8 for Company Culture

men

Working Days for Wipro Customer Service Representative

based on 87 reviews
Monday to Friday
82%
Rotational Shift
13%
Other
3%
Monday to Saturday
2%

Work Timings for Wipro Customer Service Representative

based on 87 reviews
Flexible timing
Strict (5.30pm - 3am)
Strict (6.30pm - 4am)
39%
15%
13%
33% employees reported other strict timings

Shift Timings for Wipro Customer Service Representative

based on 87 reviews
Night shift
Day shift
97%
3%

Business Travel for Wipro Customer Service Representative

based on 87 reviews
No travel
55%
Within city
41%
Within country
4%
Wipro Customer Service Representative Salary
based on 376 salaries
₹1.2 L/yr - ₹5 L/yr
10% more than the average Customer Service Representative Salary in India
View more details
cab
Office cab/shuttle
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
stock
Stock options
0 total responses
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