Wipro is rated
3.5 out of 5 stars on
AmbitionBox, based on 87 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Wipro is rated
3.5 out of 5 stars on
AmbitionBox, based on 87 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Wipro Customer Service Representative Reviews
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87 reviews found
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Popular
Customer Service Representative in
Gurgaon / Gurugram
Recruitment & Talent Acquisition Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 Dec 2021
Likes
Company culture
Work life balance
Cab facility
Dislikes
Less salary
Less growth opportunities
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Service Representative in
New Delhi
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Dec 2024
Likes
Not in customer service at all
Dislikes
Night shift sucks and if organisation doesn’t need you then they will put you in PIP even if your performance is good and throw you out.
Work related travel: This job involves
Travel Within Country.
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 30 Sep 2024
Likes
Cab facilities
Dislikes
Management is the worst
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 19 Sep 2024
Likes
Beginning period was good
Dislikes
Everything was irritating.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
New Delhi
Full Time
·
Human Resources - Other Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 18 Sep 2024
Likes
Company culture
Dislikes
Low compensation and low annual hike
Customer Service Representative in
Noida
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 14 Sep 2024
Likes
The work culture and job security was the best thing about Wipro.
Dislikes
Rotational shifts are a bit of issue for me, however it might not be for you.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 17 Jul 2024
Likes
Job security is there
Dislikes
Pay was less as I was a fresher otherwise I would have never left
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
New Delhi
Full Time
·
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Jul 2024
Likes
Working environment
Dislikes
Cab facility sometime occurred delayed
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Gurgaon / Gurugram (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Jul 2024
Likes
Work life balance, culture, job security
Dislikes
Salary, promotion , no learning
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
HR Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 26 May 2024
Likes
Skill development
Dislikes
Full of politics, transport sucks.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 14 Apr 2024
Likes
After working here for 6 months I feel confident about:
The job security and internal movement is also easy quite one needs to have the potential
Incentives are good if you perform
Manger/Senior/leader support
Cab facility
Dislikes
Things that I dislike:
No HR connects
High notice period
Favoritism
Slow or rare promotion
No shift preferences given
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 May 2024
Likes
Systematic way and Nice work Environment
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Wipro's Customer Service Representatives
How is Wipro to work for?
Wipro is rated 3.5 out of 5, based on 87 reviews by employees on AmbitionBox.
Wipro is known for Job Security which is rated at the top and given a rating of 3.8. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Wipro read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Wipro?
According to AmbitionBox ratings, Wipro employees rate its salary and benefits as 3.0 out of 5. You can know more about Wipro Salaries at AmbitionBox
How is the work culture at Wipro?
Work culture is rated 3.7 at Wipro by 87 employees. While job security is rated 3.8 and work-life balance is rated 3.5 at Wipro. Read detailed reviews by employees of Wipro on AmbitionBox.
Is work from home available in Wipro?
According to AmbitionBox, 6% Wipro employees work from home permanently, 6% work from office 3 days/week, and 6% work from office 2 days/week (based on 16 AmbitionBox reviews in last 6 months).
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Wipro Customer Service Representative Reviews by Locations