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Teleperformance
based on 30.2k Reviews
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43% employees reported
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Full Time
IT Support Department
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Full Time
Customer Success, Service & Operations - Other Department
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Nothing
Management, work culture, growth chances depends on political terms
What people are saying about Teleperformance
Full Time
Non Voice Department
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Teleperformance sets the bar high in the BPO sector with its exceptional service and dedication to client satisfaction.
No cons in this company
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Nothing I liked just I was working they paid me I respect my job
Dislikes are many I Can write a normal book on that poor management lot of politics.. little politics I can understand lot of politics..muslims people make their community and support their community only hopeless TL manager (Dinesh Tripathi) such a stupid man..usless person why he is assistant manager I don't know ..if we speak sweet everything is sweet..we should not speak about what is wrong and right..of we start speaking we will be thrown out of the job..one name who recently became TL Ryan crastallino have lot of process knowledge but selfish person..another is Pallavi parab..who is sme sits like a buffalo in on the floor and just smile one person is crying also then to she gets a smile..toxic and stupid ppls who dosent even support at all teleperformance is scam..stupid peoples make the person cry..very bad experience...Read More
Work policy: Wfh
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Technology / IT Department
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Fine
to be honest there is no such dislike depend on which process that u are getting hire
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Nothing Nothing Nothing Nothing Nothing
Everything Everything Everything Everything Everything
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Technical Support Department
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Nothing
Management is Hitler, hr will make u fool
Work days: Alternate Saturday off (Strict Timings)
Full Time
IT Support Department
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n/a
do not provide work from home in covid
agent
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Discover interview dos and don'ts from real experiences
realme Department
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culture is not good
management people are not good
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Nothing
Worst life balance, promotion is like giving penny to beggars, only promotion without salary hike, no job security they will fire you without even a notice and they won't pay you 3 months or 6 months salary,
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
HR Operations Department
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Nothing
Less Salary according to work load Work Load No Job Security No Work Balance Overtime and didn't pay out Not Providing and Help and facilities No Support in any Form HR / Manger Not Providing job while our process Ramp Down , just for showoff they gave us fake sampathy and not providing any job , if they are proving job , theywill not provide you cab facilitate , work from office 50km of travel , and they will pay you same salary which you are getting in your work form home . Also 6 days working with rotating shift ,but all they thing is also fake they will not re- hire again , it's just for ,that they are you providing job ,but you are not interested, that they wants to show other. Bad orginazation....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Teleperformance is third class pathetic company with no professional values and no employee ethics no job guarantee even if u are dying on road don't join this company they are having hostile work environment it is jail
There is nothing to like about it is very pathetic jail
Work days: Monday to Friday (Strict Timings)
Full Time
Operations Support Department
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Good salary for freshers, i used to work in chat support it was so relaxing at the start, but after few months they added new things which was a bit pressurizing, however it is cool
Working days which is 5.5, i used to work in norton which is premium process, they should at least provide 5 days working like all other premium processes do
Work days: Rotational Shift (Strict Timings)
Full Time
Voice / Blended Department
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Nothing
They terminate the employees without any reason..when u ask for resignation letter,they will ask to pay Rs2000..as they have terminated u during the probation period..fake and worst company.. their motto is hire and fire
Work days: Rotational Shift (Flexible Timings)
Full Time
Voice / Blended Department
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Salary is on time. Everything is very systematic.
There is no job security. There is a Manager in Teleperformance Kolkata whose name is Atindra Nath Chaterjee. He always want to Terminate employees for Personal Benifits. Teleperformance Management should terminate this kind of Manager.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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Salary credit time was fixed and good.
It was very horrible cause the work culture is very very bad . There are some Team leader who does not know how to handle the team and how to manage , they raise personal issues and give feedback.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Their is no target and work pressure
1. Worst floor decorum 2. Their is no proper communication system to escalate to the higher level management and communicate to the team leaders. 3. Transport team not responding properly. 4. scheduled breaks system. 5. unwanted security checkups near staircase. 6. Canteen foods are not healthy. 7. securities are rood and not friendly. 8. No safety for the things which we are carry to the office....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Ambiance, floor was neat & clean also well secured both men & women
Going for an lift it will be very late for our duty time, because very crowded at the time employees come to office. Main thing is salary is very very low compared to other company.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Finance Department
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Nothing
All .the company hr recruitment team doesn't tell about mediclaim deduction in papers. After joining only you come to know about this which they inform in induction. So no transparency from hr recruitment team.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Nothing
Work life balance, skill development, salary and growth(promotions), company culture and environment, job security, management upto the upper level is very bad and foolish.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Work life is balance.
I have been working in teleperformance for 9 years but my salary was Rs 17400, what is the benefit of working for 9 years when my salary was not increased and I got promotion very late
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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At Teleperformance they credit salary on time ie on the last day of the month. The trainers are good.
Salary is less, No proper management, There is no Work- life balance. The TL's are behaving like having they are the owners of the company. No promotion opportunity for the right candidate there is always favorism for the candidate who licks managers shoes only they get promotion. I would not suggest anyone to join this company.
Work policy: All 6 days are working from office only.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
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Nothing
Every thik and they are running scame in goregaon branch at client location which is Aisan paints office Asian paints is payment 30k for under graduate and 35k for graduate but are only given 15k to 17k salary and there is 130 per for overtime mentioned in agreement between asian paints and Teleferformance but the are not giving overtime
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Medical Billing Department
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Nothing at all.
Very bed experiance poor igostic management treat lower post people very badly not get respect at all policies or made to modify as per their requirement daily made new rules on sack of police bed cafeteria bed TLs, managers, BHRs. Faced mentally harrasment on work place from TL Sanghvi Power, Chetan Charma.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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I like all the Teleperformance environment. A very good place for a fresher employee.
I don't like Teleperformance support staff because they don't want anyone to get promoted and never help. I was selected for a Team Leader role after one year and completed my training along with 10 other experts. However, I waited for six months, but they never provided me with the Team Leader documents
Work policy: other
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Marketing Department
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Nothing to like in this old school impractical setup.
The promoted environment and style of working is stifling with egoistic leaders who dominate over HR. Leaders go to the extent of manufacturing artefacts, in the name of policy adherence to victimize employees. It's actually a corporate nightmare.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Operations Department
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Nothing. Its was my biggest mistake. Firstly they hire you and keep asking you to work and few moths later they ill throw you out.
Everything.. ! No ethics at all! Abusive work flow, even operations mangers dosent care about his abusive language towards employees! They will eat your salary incentives and doest pay you much! What to say.. fully non compliance!!
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Rebel doc Department
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If you're looking for a "like the CRM company," the most widely recognized and considered top-tier CRM company is Salesforce. It's often considered the leading CRM platform, offering a comprehensive suite of features for managing customer relationships across sales, marketing, and service.
People often dislike CRM companies because their systems can be overly complex, time-consuming to use, require excessive data entry, lack intuitive design, don't integrate well with other tools, and can feel like a micromanagement tool, taking away from valuable time spent directly with customers; essentially, making salespeople feel like they are "serving the CRM" instead of the CRM serving them to improve sales....Read More
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Artists Department
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the team leaders at Teleperformance are really skilled at keeping everyone focused on goals, but they do it in a way that's respectful and brings out the best in people.
Nothing
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
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AmbitionBox has 9 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 43% of emplo...yees reported the working days at Teleperformance as Rotational Shift. 57% employees reported the work timings at Teleperformance as Strict timing. Read moreConcentrix Corporation
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