AmbitionBox
Reviews
i
Teleperformance
based on 30.5k Reviews
Rating distribution
Category Ratings
Job security
Salary
Promotions
Work-life balance
Skill development
Company culture
Work satisfaction
Insights from employee reviews on AmbitionBox
40% employees reported
83% employees reported
50% employees reported
View more detailed insights
Jobseekers also viewed
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing to like
Worst office - politics, partiality even HR are not there for employee concern, they want us to be like Robots
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
NA
Work culture. Lack of motivations.
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
This is a great place to work. I am with TP since last 5 years. Very good office atmosphere and culture. The growth opportunity is also great
NA
Great
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We appreciate your review. Thank you!
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
NA
NA
I am really glad to be a part of teleperformance. I am working since last 4 years and it is really good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Management
Salary
Nice
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Quality & Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Great Place To Work
Have to introduce more Internal / External Certifications for Quality
Good Environment
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Top trending discussions
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing, less salary no growth, internal bias, politics, zero transparency, hr department worst
I gt work from home for a year now that is also gone, victim of non transparency, lies from hr, rm, am worst
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Meaningful feedback leads to trusting relationship, stronger teams, and a sense of psychological safety at work - all of which makes for a more humane company culture.
Nothing
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
I don't like anything, they are asking negative amount of 12,600 for rehiring . so i dropped joining there. They told am x employee of TP but i worked only 2 days, 3rd day to attend funeral they not gave leave...they told to join after 3 month if i take leave..so i left organization .again i gave interview they are asking 12,600 rs
Culture
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Job security is always there if you have completed basic training and moved to Ops team there will not be any such problems. Promotions are fare. If you have your targets met and a good behavior with all you can definitely get help. Work life balance are good.
Salaries are not justified. Hr & Ec team might not be in your favor all times If a scenario gets escalated you can expect the closure as an action
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Worst salary hikes.....people working on the same grade has 75% salary difference....freakin how can a guy or girl working the same hours same role same grade same work 75% more than me and the management is ok with it bizzare
Work days: Alternate Saturday off (Strict Timings)
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Na
No job security every time I have been asked to leave due some or the other reason. Salary hike is not worth. Promotion is already decided internally and then only ijp is released. Poor management. I was hired for permanent WFH and now I have been asked to resign because I can't relocate due to BTO.
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Teleperformance stands out for its focus on employees . They truly priorities our growth through health benefits, learning options, and career advancement .
Nothing
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing is good about the company
Work life balance is very bad employees are made to work from 1PM to next day morning 8AM. Very bad office politics My husband is suffering from various health issues Weekends are also working overall 24 hours if employee works still work load is very high Managers keep bullying people working under them Very bad culture
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
There is growth in a very short time.
Salary, shifts, work life balance nothing is provided as promised and they say they are employee centric company but whenever you raise any queries the HRs don't even bother to check the problems you are facing they just say their signature statement 'as per policy'.
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Teleperformance is such a good company but not Kolkata site.
Kolkata centre is worst centre of TP. Specially quality domain is full of favouritism and oiling buttering domain. If you can't do as@ licking of your manager then even if you are good performer you would never get appreciated and promotion. To get the promotion you have to do Daaru Party with your senior, you must be a GIRL if youare not good in licking. That girl also should be comfortable in all scenarios if she want to get promotion. For promotion they only choose their fav person and even he or she is not able to say anything during interview then also they would be selected only. If not then that IJP would be cancel and fresh IJP would be roll out for them only. There are plenty of mis-management that even if I write whole day then also time would be less....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Senior management makes a point to involve employees in decisionmaking, making everyone feel part of the process Employees feel confident in the longterm stability of the company, offering peace of mind for their careers
Flexible dress code The company prioritizes mental health, offering regular workshops on stress management, mindfulness, and coping strategies
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Employees are trusted with autonomy in their roles, empowering them to make decisions and contribute meaningfully The perks are outstanding! From dental coverage to mental health support, they really take care of their employees
The company operates with integrity and strong core values, ensuring that employees are aligned with the company's mission The company values the importance of personal time and ensures employees are not overburdened with work, leading to greater job satisfaction
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
There is genuine concern for employees’ physical and mental health, with plenty of resources to support them It makes a real difference!The company encourages team collaboration, making it easy to share ideas and work together efficiently The company actively promotes mental health initiatives and provides resources for stress management and overall wellbeing
Overall, it's an excellent place for freshers to kickstart their career and develop valuable industry experience
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
The company's leadership is forwardthinking and committed to maintaining a secure and relaxed workplace culture Transparent communication between teams and management, ensuring everyone feels informed and valued
The company’s culture actively promotes the exchange of creative ideas across departments, helping innovation thrive
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
The leadership's forwardthinking approach and supportive environment keep employees engaged, motivated, and excited about their work The flexible work policies are a huge plus for parents and caregivers, making it easier to balance family responsibilities with work
The company encourages creativity and embraces a forwardthinking approach, driving constant innovation
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing This company is just trash.
Everything. They fire people without any prior notice. They promoted people but provide them a temporary position. You have to do work as a Team leader but they are providing zero increment and when the temporary period is done. They will permenent only those people who are their family favourites or give them some kind of extra thing and the hard working person will suffer.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Other Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
The environment was very bad, managers provide promotions to them who are not eligible but they have good bonding with managers and those who are actually worth promotions were not getting promoted , only politics
Everything, except of salary on time , the work culture, work life balance, work load everything was ridiculous, they extend shifts 2 hours and in the name of overtime 100rs they provide fr 1 hour, very disappointed with TP
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Employees genuinely work together to achieve common goals, and teamwork is highly valued This company is great for seasoned professionals looking for longterm growth
The company continuously innovates to reduce its carbon footprint, and it’s inspiring to be a part of such an environmentally responsible organization
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Work Culture and the Support one gets from their higher ups. Well it can depend from Process to Process and who is your Boss, but as such it's a Fantastic Organisation to work with.
Work Life Balance & Salary.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
More than 70% people working are rude and CORRUPT. Worst people u could work with, very selfish. There are good people but very few from my experience mostly women dont know why, men are so rude and behave so badly i dont believe how is that even possible in a mnc. Is it still mnc or scam center? All i ever heard was dont expect anything just be happy if you even receive your salary on time or ever. My advice even if you get a good package dont join go for lower package somewere else if you have an option you will save your soul. You will only get the job if you have bribed some one on the project incharge. You mean nothing to this company, not your time, not your effort, not your money......Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 8 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 40% of emplo...yees reported the working days at Teleperformance as Monday to Saturday. 83% employees reported the work timings at Teleperformance as Flexible timing. Read moreConcentrix Corporation
iEnergizer
WNS
Infosys BPM