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Filter reviews by Teleperformance Project & Program Management Department Reviews
Overall Rating
based on 94
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
73% employees reported
Monday to Friday
64% employees reported
Flexible timing
66% employees reported
No travel
53% employees reported
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Gender based rating
Rated by Women
22 reviews
Rated by Men
70 reviews
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a deputy manager
5d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
Got a question about Teleperformance?
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asked in
Customer Care Executive interview
Q1. Introduction Explain something in English What is customer care or customer ... read more
asked in
Customer Service Executive interview
Q2. Q.9 what do you know about BPO or teleperformance?
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asked in
Customer Service Associate interview
Q3. Situational: If customer gets damaged product and he is saying he want to r ... read more
asked in
Customer Support Executive interview
Q4. If customer is angry how can you make him understand
Q5. 1. How to install windows 2. How to make pen drive bootable 3.What is taskb ... read more
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People also ask about Teleperformance's Project & Program Management Department
Is Teleperformance's Project & Program Management Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 94 employee reviews, it's clear that most employees have a positive experience working at Teleperformance's Project & Program Management Department.
Job security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.7.
Read reviews about
career growth
on AmbitionBox.
Does Teleperformance's Project & Program Management Department pay their employees well?
According to AmbitionBox reviews, Teleperformance's Project & Program Management Department employees rate their salary and benefits at 3.8 out of 5, based on 94 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's Project & Program Management Department salaries
here
and to read reviews specifically about salary and benefits at Teleperformance's Project & Program Management Department,
click here
.
How is the work culture at Teleperformance's Project & Program Management Department?
Work culture at Teleperformance's Project & Program Management Department is rated 4.0 out of 5 by 94 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Teleperformance's Project & Program Management Department. To read reviews specifically about work culture at Teleperformance's Project & Program Management Department,
click here
.
How is the job security at Teleperformance's Project & Program Management Department?
Based on 94 reviews on AmbitionBox, Teleperformance's Project & Program Management Department employees rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Teleperformance's Project & Program Management Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.
Is work from home available at Teleperformance's Project & Program Management Department?
According to AmbitionBox, 5% of Teleperformance's Project & Program Management Department employees work from home permanently, 73% work from the office, and 22% follow a hybrid model, based on 18 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
How do I get a job at Teleperformance's Project & Program Management Department?
To get a job at Teleperformance's Project & Program Management Department, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.
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